First time purchase, always sketchy about fragrance sites I’ve never heard of but decided to try it out based on trust pilot reviews. Product was shipped next business day and packaged securely. Item... Toon meer
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Lees wat reviewers zeggen
I realize these products are not being made anymore which accounts for the higher price. I wish I could have ordered more than one but it wouldn't let me. Shipping was rather high too. Product was... Toon meer
I ordered a hand soap 3 pack. I got a personal email a few days later saying that one of the bottles was damaged, but they could replace it with another style or I could cancel the order. I opted to h... Toon meer
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ScentGiant was created by a father and son duo's passion for great scented products curated by our devoted team, offered at impeccable prices.
Contactgegevens
Richardson, Verenigde Staten
- 1-877-511-4405
- info@scentgiant.com
- scentgiant.com
4,2
Goed
40 reviews
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Great service
Great service, good price, on time delivery and very well wrapped. I will definitely buy more from them!
22 december 2022
I got super fast service
I got super fast service. My perfume came even better than was described. It was listed as a tester with no lid or box. It was nearly full to top, had a lid and a box. Saved me a boat load of money!!! Cheaper than even the resale sites.
19 november 2022
I order one and they send me another…
I order one and they send me another one that I don’t like.
12 september 2022
A bit longer shipping then I expected
A bit longer shipping then I expected, however the product is exceptional. The price is fare
20 juli 2022
I guess it’s my own fault but I thought…
I guess it’s my own fault but I thought these were the big jar candles but instead they’re the tiny little ones….just disappointing
9 juli 2022
Antwoord van ScentGiant
Hi Ann,
We apologize for any confusion, we'd love to resolve this disappointment with you through email! Please keep an eye out for an email from our support team!
Thank you,
ScentGiant
Antwoord van ScentGiant
We appreciate your review!
Thanks for the feedback,
ScentGiant
Candles
I ordered, was charged for my order and never received the order. I’ve reached out in the Facebook Marketplace three times (where I initiated the order) with only an initial response but no follow up to the status of my order or why it never arrived. No reimbursement received.
2 juni 2022
Antwoord van ScentGiant
Hi Stacey,
We deeply apologize for the miscommunication. We have contacted you via email and would like to resolve this issue.
Thank you,
ScentGiant
I was very pleased with my recent purchase
I was very pleased with my recent order. My candles were wrapped appropriately to ensure they made it to my house unbroken and I received them quickly. I will use this site again.
20 april 2022
Antwoord van ScentGiant
We appreciate your review! We strive to provide quality packaging as well as service.
Thank you for your feedback,
ScentGiant
Still waiting for shipping details
Ordered with 1 day priority shipping on the 12th it's 8 days later and I haven't even received a tracking number or any update on my shipment, kind of disappointing.
20 april 2022
It was just ok
5 april 2022
Antwoord van ScentGiant
We appreciate your review! We work hard to get our orders out to our beloved customers quickly!
Thank you for your feedback,
ScentGiant
Antwoord van ScentGiant
We appreciate your review! We strive to provide quality packaging as well as service.
Thank you for your feedback,
ScentGiant
Antwoord van ScentGiant
We appreciate your review! We strive to provide quick and quality service.
Thank you for your feedback,
ScentGiant
Antwoord van ScentGiant
We appreciate your review! We strive to provide quick shipping as well as quality packaging.
Thank you for your feedback,
ScentGiant
Fast shipping and great service
10 november 2021
Antwoord van ScentGiant
We appreciate your review! We strive to provide quick shipping as well as quality service to every customer.
Thank you for your feedback,
ScentGiant
I placed a big order and when I…
I placed a big order and when I received 4 of the candles where broken. I emailed them to let them know with no response.
5 september 2021
Antwoord van ScentGiant
Hello Christine,
You emailed us on September 2nd at 5:59pm and we replied to your email on September 2nd at 6:21pm. We asked for you to send us pictures and let us know which scents were broken so that we could send replacements.
Also, we just sent a follow up email as well. Please email us back so that we can send you the new candles.
Thanks,
Kevin
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