Great range of products. Purchased O de Lancome spray, great fragrance for summer, they also included 2 samples of other fragrances. Great service. Kept up to date in delivery. Well packed box.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Omg !!! Cannot praise this company high enough perfume was cheaper ! Delivered very quick and undamaged unlike my experience with John Lewis!!! And included a,sample of my next fav try on !!! Will def... Toon meer
Bedrijf heeft geantwoord
Went into my local store in Truro today & spoke to a lovely lady called Jane, who knew exactly what I wanted & was very friendly & helpful! Will definitely be going back there in future as the custome... Toon meer
Bedrijf heeft geantwoord
I always get first class service from Scentstore, they are experts in the industry with amazing product knowledge and always so helpful when I call into the store. As I do not live locally to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Scentstore
Geschreven door het bedrijf
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Scentstore Expert Fragrance & Beauty Retail
Geschreven door het bedrijf
- Discover authentic perfumes, aftershaves and beauty from top brands.
- Scentstore brings you the best in luxury fragrance and beauty. We source directly from verified UK suppliers and stock globally loved brands alongside niche finds. Whether you’re restocking your signature scent or gifting something special, we deliver authenticity, value and service you can trust.
The Scentstore Promise
Shop confidently — genuine brands, guaranteed quality.
We guarantee that every fragrance and beauty product you purchase from Scentstore is 100% authentic and sourced via authorised UK channels. Should anything arrive damaged, incorrect or not as described, our customer service team will resolve it quickly and fairly. Your satisfaction and trust are our priority.
Contactgegevens
10-11 Cathedral Lane, TR1 2QS, Truro, Verenigd Koninkrijk
- 01872 263663
- sales@scentstore.com
- scentstore.com
Luxury fragrance. Trusted expertise.
4,9
Uitstekend
2K reviews
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Scammers
Absolutely terrible experience! I received my parcel today, and an item was missing! The worst part is they completely ignore you—no responses to emails, calls, or messages! This company is nothing but scammers who have left me £137 out of pocket. I’ve tried to return the remaining items, but they refuse to respond and provide a returns label. They’re clearly trying to avoid dealing with it. I WILL NOT be paying for an item I never received, and if they don’t sort out this return immediately, I will escalate this matter.
Avoid this company at all costs—they are unprofessional and dishonest. I’ll be warning everyone I can on every platform I can find. Stay away!
23 augustus 2024
Review zonder uitnodiging
Antwoord van Scentstore
Ms Begum's claim has been declined as confirmed evidence shows that the item was in the parcel/arrived intact/untampered/correct weight on delivery. Emails and messages have been responded to. We are unable to process claims without sufficient evidence. Regards, Scentstore
Quick turnaround and kept informed on…
Quick turnaround and kept informed on delivery
12 augustus 2024
Antwoord van Scentstore
Thank you for your review Deborah, we hope you come back to shop with us again soon 🌸
Excellent service
Excellent service. Great value. Would highly recommend the company.
12 augustus 2024
Antwoord van Scentstore
Thank you so much for your review Paul, we look forward to welcoming you back soon🌸
Antwoord van Scentstore
Thank you for your review Poppy, we hope you come back to shop with us again soon 🌸
Perfect company
Perfect company, deliver on time, product is mint 🙏highly recommended
6 augustus 2024
Antwoord van Scentstore
Thank you so much for your review Gabor, we're so happy you are pleased with our services and hope you come back to shop with us again soon 🌸
Great service
Really easy to order on their website quick notification of product ready to collect good prices and awesome service with a smile once in store
9 augustus 2024
Antwoord van Scentstore
Thank you so much for your review Lisa, we're so pleased you are happy with our services both online and in-store and hope you come back to shop with us again soon 🌸
As always from ordering to delivery a…
As always from ordering to delivery a five star service! The little freebie’s are welcome extra.
6 augustus 2024
Antwoord van Scentstore
Thank you so much for your support Tina, we're so pleased you are happy with our services and look forward to welcoming you back again soon 🌸
Authentic products plus give me the 2…
Authentic products plus give me the 2 tasters quick delivery am so happy
6 augustus 2024
Antwoord van Scentstore
Thank you so much for your review Muhammad, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
First time I have used these guys but…
First time I have used these guys but delivery was really quick, great price for a good product. Definitely recommend
2 augustus 2024
Antwoord van Scentstore
Thank you so much for your review Billy, we're so pleased you had a great first experience with us and are happy with our services! We hope you come back to shop with us again soon 🌸
Antwoord van Scentstore
Thank you so much for your review June, we hope you come back to shop with us again soon 🌸
Great price and great service-would…
Great price and great service-would highly recommend this company
29 juli 2024
Antwoord van Scentstore
Thank you so much for your review Shelia, we're so pleased you are happy with our services and hope you come back to shop with us again soon 🌸
Antwoord van Scentstore
Thank you for your review Dave, we hope you come back to shop with us again soon 🌸
Antwoord van Scentstore
Thank you for your review Chinyere, we look forward to welcoming you back soon 🌸
The snacking pocket friendly gift for someone you love
The fragrance is mesmerizing and the product is so easy to carry. Thank you so much.
19 juli 2024
Antwoord van Scentstore
Thank you so much for your review Nirali, we're so happy you love your fragrance and hope you come back to shop with us again soon 🌸
Antwoord van Scentstore
Thank you for your review, we hope you come back to shop with us again soon 🌸
Antwoord van Scentstore
Thank you so much for your review Mark, we hope you come back to shop with us again soon 🌸
Quick service and quality product.
Very prompt service and really happy with my product.
22 juli 2024
Antwoord van Scentstore
Thank you so much for your review George, we're so please your are happy with your product and hope you come back to shop with us again soon 🌸
Prompt service
Prompt service, good communication from the company. Items were well packaged. Thank you
22 juli 2024
Antwoord van Scentstore
Thank you so much for your review John! We look forward to welcoming your back again soon 🌸
Good prices and quick delivery
22 juli 2024
Antwoord van Scentstore
Thank you for your review William, we hope you come back to shop with us again soon 🌸
Locate
Great new easy layout which makes finding your favourite a lot easier to find and then purchase
29 juli 2024
Review zonder uitnodiging
Antwoord van Scentstore
Thank you so much for your review, we hope you come back to shop with us again soon 🌸
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