We couldn’t be happier with the result of our order. We had the idea of creating a fragrance that captures the feeling and scent of a sauna, something that smells like warm wood, wellness, and pu... Toon meer
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Lees wat reviewers zeggen
I was so excited to receive my custom perfume which was called Warmth & Wood. It was supposed to smell earthy and like wood. I think I must have gotten the wrong order because the perfume I received... Toon meer
I filled out the AI quiz for fun because I love fragrance and I was curious to see what it would come up with. As soon as I saw the description and the fragrance notes I knew I couldn't just leave it... Toon meer
I ordered a scent, I told the AI to make it masculine and it showed up smelling like lily of the valley and was very feminine, nothing In the blend was what it smelled like, tried again, the smell isn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Geuren- en aromaleverancier
- ook in
- Cosmetica en parfums leverancier
- Cosmetische producten leverancier
- Parfumerie
Geschreven door het bedrijf
SCIRCLE is redefining the fragrance industry by making perfume creation accessible to everyone. Powered by Aura, our AI perfumer, and developed together with master perfumers and leading fragrance houses, we enable anyone to create a unique, high-quality fragrance that reflects any story you may dream about.
Contactgegevens
3,4
Gemiddeld
44 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Trash company
I bought six scents. All six bottles came in less then half full. I reached out to them several times. They ghosted me on every platform possible. They are deleting all bad reviews and paying for bs 5 star/positive reviews. Do not support this brand, they are hot garbage.
23 maart 2026
Review zonder uitnodiging
Antwoord van Scircle
We’re truly sorry to hear about your experience and understand how disappointing this must have been.
We’d like the opportunity to investigate your concerns regarding your order and any previous communication. Please email us at info@scirclescents.com, and our team will be happy to review your case and work with you toward a resolution.
We appreciate your feedback and hope to have the opportunity to make things right.
BEWARE of Scircle Scents
BEWARE of Scircle Scents! First, they have a no-refund policy. Once you purchase there is no chance of getting a refund. Next, it is IMPOSSIBLE to get a response from their customer service team. I had to email them 5-6 times before getting a cohesive response to my request for a refund or free redo of my fragrance. The fragrances they sent me smelled nothing like what I requested - they smelled soapy and floral - and I asked for chocolate spice and pear spice! I resorted to emailing the company's CEO on LinkedIn. He responded with an apology and told me they would replace my fragrances for free. After his intervention, customer service contacted me with a do-over coupon code to use on their website during checkout after redoing my fragrances. Turns out that coupon code was only for 40% off and not for free! So, here I am, stuck with two bottles of perfume I don't like and no recourse. I feel I've been ripped off.
10 juni 2026
Review zonder uitnodiging
Antwoord van Scircle
Thank you for taking the time to share your experience. We’re truly sorry to hear that your fragrances and your customer service experience did not meet your expectations. We understand how frustrating it must have been to receive scents that weren’t what you envisioned and to experience confusion regarding your replacement.
We’d appreciate the opportunity to review your case and make sure everything is handled correctly. Please email us at info@scirclescents.com, and our team will be happy to investigate your order and work with you toward a resolution.
Your feedback is important to us, and we appreciate you bringing these concerns to our attention.
Expensive but Fun
I tried it out and I do like it. The perfume smells awesome and I think it really nailed the prompt. However, it is STUPIDLY expensive. $25 for a 5mL and $95 for 20mL. I do think its worth the $25 to just try out, but I don't think I'll be doing it again.
13 mei 2026
Review zonder uitnodiging
Antwoord van Scircle
Thank you for your honest feedback! We’re so glad to hear your fragrance matched your prompt and that you enjoyed the final scent.
We also appreciate your thoughts on pricing. Feedback like yours is valuable as we continue to improve the Scircle experience. Thank you for giving us a try and for taking the time to share your experience! 💛
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