scottymakesstuff.com Reviews 3

Buyer beware. I placed an order on July 9 and paid an extra $17 for 2-4 day shipping. After 4 days, I noticed that UPS hadn't even received the item yet, so I contacted the seller via email. Carol eventually replied a couple of days later and said she would check on my order. Over the next week or so, I sent several more messages asking for an update. They discovered that their shipment was damaged and returned to them. Okay, that's disappointing, but things like this happen, so I figured I would let it go as long as they refunded the expedited shipping I had paid for. I requested that they refund that, but they refused, offering me a $10 credit to buy more from them. Haha, seriously? So I pushed back, and again they refused. It is now almost 2 weeks later, and the product still has not arrived.

He may make interesting things, but his shipping and customer service are terrible.

I purchased a case for my pocket 3, through my own error i ordered the wrong one. I contacted Scotty Makes Stuff. Customer Service was very responsive, I returned the wrong order. I then re-ordered the correct item, in both cases the items arrived in good time and condition. Customer services refunded my wrong order on receipt of the returned product. I recommend this company and would be more than happy to do business with them again based on this experience. Well done Scotty Makes Stuff.

I had a problem with a product and raised it with the customer services who sorted it out swiftly. Totally reliable and great quality.