Seascanner UK Reviews 2.492

I had an issue with an online booking as I was told the cabin we had booked was no longer available. I phoned and got through to Liz in the Seascanner Support Team. She was friendly and helpful and was able to resolve the problem quickly for me. She also went above and beyond to research the support available for specific needs within our party, and emailed me all the information she had gathered within a few hours. Thank you Liz!

Thanks a million Mitch, for quiet, helpful and reassuring suggestions and solutions!

Good price and unfortunately it was bank holiday but the lady we dealt with came after the weekend and gave it to us at the same price so very happy in the end.

Brilliant service especially from telephone specialist

First time using Sea Scanner. Booking process very easy as it's very clear and plenty of options to choose from. It's a simple process with instructions and the ability to review before confirming purchase. The only issue I gad was website stated drinks package on celebrity cruises were upto $10, however I done a live chat with customer services (who were very efficient & helpful), and they confirmed it was $12. I would definitely recommend using this site as some great deals on it. I have now found my favourite website.

Very easy booking process, very good web site with easy good navigation. Cabin selection very straightforward.
On top of this GREAT PRICES👍 and a company owned by Hays’s travel.

Normally use Iglu, ROL and Cruise.co.uk (owner of Seascanner). Tried Seascanner and like ease of booking. THANK YOU! 🚢

Excellent service. Have used seascanner many times. Best prices, good discounts and efficient and helpful customer! Would recommend.

Was easy to see what I was getting

First time booking through Seascanner but will not be the last. A great deal and super easy to book.
Overall a great experience

Erin responds to queries quickly and efficiently

We booked a cruise through Seascanner as the price was less than going direct. I am very happy with the customer service they provide and I would have no hesitation in using them again.
We wanted to book an excursion which we stupidly left too late to book for our whole party but we could see it wasn’t marked as ‘sold out’ so we knew there must have been spaces left, just not enough for our whole group.
We contacted the cruise line who informed us we had to go through Seascanner. Naomi at Seascanner was amazing and dealt with this from start to finish and managed to book the last remaining spaces for us. We couldn’t have done this without her as it simply wouldn’t allow us to due to the cruise lines set up of their excursions and it wanting to book everyone in the room.
Their replies are quick, polite and I would definitely recommend. And a huge thanks again to Naomi as this excursion was the one thing members of my family wanted to do!

Excellent experience from Seascanner support team! Mitch tried to answer all queries on phone and provide suggestions on emails shortly, I never expect this customer service in Europe. He is amazing and extremely helpful! I will definitely recommend Seascanner UK to my friends and family!

Very good price and their customer support is very helpful.

Amazing so easy to use
. L

The whole booking system is extremely easy and straightforward. The website is very easy to navigate and this is the 4th cruise I have booked through Seascanner this year. Always back up help if required.
Always value for money and nearly always the most competitive price

It was simplicity itself, the best price and when I had a problem with the size of the boarding pass, they were on the end of the phone. Highly recommend.

I had a few difficulties booking on the website (user error I'm sure). I used live chat and was helped by Angelina. She was so helpful, pleasant and professional. Got all three bookings set-up. It was great service and I would thoroughly recommend Seascanner. I came because the price was cheapest, but very reassured that I made the right choice.

Had to contact customer support for a change of flights and they couldn't have been more helpful. Mitch picked up the phone quickly, answered all my questions thoroughly and genuinely cared. Thanks so much!!