Always an amazing experience. Staff communicates well and is helpful whenever you need them. Delivery is so considerate and kind! Thank you, Elizabeth, for all of your help!
Bedrijf heeft geantwoord
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Always an amazing experience. Staff communicates well and is helpful whenever you need them. Delivery is so considerate and kind! Thank you, Elizabeth, for all of your help!
Bedrijf heeft geantwoord
I've placed several online orders and the process is straightforward and pretty easy. These orders have always been filled promptly and accurately, so I'm very pleased. Have only shopping in-store onc... Toon meer
The woman who helped me went above and beyond to make sure I got my order right, including looking up my last order and printing it out for me. They had what I needed and made sure I got it. They we... Toon meer
Bedrijf heeft geantwoord
Taking a trip to Seattle Pottery Supply feels like Christmas for ceramicists. There's so much to look and a plethora of options in all directions! Their lovely staff are pleasant, knowledgeable and ea... Toon meer
A premier manufacturer and online retailer of pottery kilns, ceramic supplies, glazes, clays and more.
35 Hanford St, 98134, Seattle, Verenigde Staten
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Fast shipping and excellent customer service!
Seattle pottery had just what I needed and the shipping was beyond fast !!
The staff is fantastic and the service is top notch! I order clay to be shipped to the east coast and it’s delivered within a week!
Thanks 😊
One of the bags of clay was almost rock hard, the others were not premium throwing clay
Easy ordering online and the order arrived quickly. I shopped around and your prices were the best.
I recently ordered and received a lovely new Shimpo Whisper pottery wheel (is awesome). Service was prompt and delivery worked out well considering I am off the beaten path near Portland OR. Was minor issue with communication between me and the delivery company but Russell Wycoff was extremely helpful at ironing out the snafu. Thanks Seattle Pottery Supply for being there. Cathy Glass
I can't complete this since I have not as yet received my order. At this point all I can say that it seems to have taken an inordinate amount of time from order to arrival.
Online website is superb! Ordering was user-friendly. Tracking updates appreciated. The company has all the products I use on a regular basis! The wheel bats I ordered are hard to find. Keep those in stock!
Really nice products, but what is especially important when ordering remotely is an excellent and user friendly website. So easy to order and fast shipping!!
Seattle Pottery Supply always has what I need. Great selection of clay and glazes. Also, the delivery is fast and always packed carefully.
Each time I order the products arrive in a timely manner and are packed well.
I live in Alabama so it travels some distance and arrives intact,
I am so happy with my SPS glazes and how quickly I received them. I look forward to ordering again!
I brought back some clay that was not a good fit for me as a beginner to intermediate potter. The clay is Eclipse and it was so hard that it was brittle. Instead of offering an exchange or a return, the customer service staff teamed up against me to offer instructions on how to reclaim clay. They claimed that I should use the bucket method to add water and submerse a brand new bag of clay. Rarely have I ever had such a poor customer service experience. When I pulled up directions to get there my GPS system said "do you want to go to Seattle Pottery Supply with 2.5 star rating?". I thought to myself, why would they have such a low rating? Well, now I know. Despite wanting to give business to a local shop, I would rather pay the shipping than go back there.
Orders are processed promptly. Staff is nice and helpful.
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