I am so grateful to Dr Naqvi and the staff at secret aesthetics, I genuinely feel the clock has shifted 10 years back for me. The reason I chose Dr Naqvi in particular is because he uses ultraso... Toon meer
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This was my second time having Botox at Secret Aesthetic, and once again it was a great experience. This time I was treated by Dr Shahriar Ghadiri, who was fantastic—very knowledgeable and attentive,... Toon meer
Professional friendly service! I'm so glad I found Secret Aesthetics I wouldn't go anywhere else. Dr Naqvi makes you feel relaxed and at ease during procedures. I'm currently having the vitamin IV. Dr... Toon meer
I tried to book an appointment 2 days ago online but there was an issue. I phoned the number on the website and was told someone would get back to me by email.I took until the next day for a respo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Located and exclusively in Harvey Nichols Birmingham, Secret Aesthetics is set to be Birmingham's most luxurious doctor only, non-surgical aesthetic clinic with complimentary Mailbox parking for all clients and additional privacy facilities and concierge service available upon request. Nestled within a private floor of the opulent Harvey Nichols in The Mailbox, Secret Aesthetics are proud to welcome national and international clientele to Birmingham’s premier award-winning mediluxe aesthetic clinic. Founded by industry expert Dr Naqvi and Dr Zoya, Secret Aesthetics offer advanced treatments in the fields of cosmetic dermatology, non-surgical aesthetics and medical treatments. The list of extensive procedures at the clinic include anti-wrinkle injections, lip fillers, tear trough fillers, non-surgical rhinoplasty, IV vitamin drips, mesotherapy, skin boosters such as Profhilo, PRP, and the world renowned Endolift. We are proud to be the first and only provider of the revolutionary Endolift in Birmingham and the Midlands.
Contactgegevens
65 Wharfside St, The Mailbox, Harvey Nichols, Secret Aesthetics, B1 1RE, Birmingham, Verenigd Koninkrijk
- 0121 616 6023
- info@SecretAesthetics.co.uk
- secretaesthetics.co.uk
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Disappointing Results and Poor Aftercare
I underwent an Endolift procedure at Secret Aesthetics after being advised during consultation that I was a “very good candidate” for the treatment. Given the cost (over £1,500), this gave me confidence that I could reasonably expect a meaningful improvement.
Patients are advised that final results can take up to six months, which I fully respected. Unfortunately, after waiting the recommended timeframe, the outcome was extremely disappointing and far more subtle than I had been led to expect.
What compounded this further was the aftercare experience. I had to repeatedly chase the clinic myself to arrange a review appointment, and communication throughout felt reactive rather than supportive.
It is also important to note that from the outset I had made clear that I did not want fillers and was specifically seeking an alternative treatment option. Despite this, when I raised concerns regarding the limited outcome, the main solution proposed was additional filler treatment at further cost.
Following a lengthy email exchange, the clinic acknowledged communication shortcomings but ultimately relied heavily on consent forms and “treatment variability” in response to my concerns. I was eventually offered a small partial refund, but only on the condition that I sign a confidentiality and non-disclosure agreement.
I fully understand that aesthetic medicine cannot guarantee identical outcomes for every patient, and I did not expect perfection. However, for a premium-priced treatment and clinic, I expected a far higher standard of aftercare, communication, and patient support when results did not meet expectations.
My advice to prospective clients would be this: pay close attention not only to the consultation and promises made beforehand, but also to how concerns are handled afterwards if your results fall short of what you hoped for.
The amazing Secret Aesthetics
I am so grateful to Dr Naqvi and the staff at secret aesthetics, I genuinely feel the clock has shifted 10 years back for me. The reason I chose Dr Naqvi in particular is because he uses ultrasound placement and above all I wanted my treatments to be as safe as possible - although I have to say I would now feel comfortable without the ultrasound as I have full trust in him and this clinic.
The reception is calming, the staff are so friendly, helpful and responsive, I had a worry on a little bump a few days after my initial filler, got in touch and sent a picture and they responded very quickly. Nothing to worry about, but I could have come into the clinic if needed.
On top of being extremely safety conscious I was also initially very, very nervous. Dr Naqvi worked really well with me, explaining what was happening at each stage of treatment. I also feel like I’m getting the answers to my questions in a thoughtful way, he has taken the time to look at my face, give me advice but also never push any treatment. All of the treatment I have had has been my own choice but with expert guidance, which (as a control freak) is exactly what I need.
After two children, a stressful career and 3 stone weight loss I now feel glamorous again…for the first time in 20 years. Thank you Secret Aesthetics ❤️
This was my second time having Botox at…
This was my second time having Botox at Secret Aesthetic, and once again it was a great experience. This time I was treated by Dr Shahriar Ghadiri, who was fantastic—very knowledgeable and attentive, with a truly personalised approach. I’m so happy with the results and would highly recommend him.
Sciton Ablative Laser Resurfacing
I recently underwent Sciton Ablative Laser Resurfacing performed by the lovely amazing Dr Zoya at Secret Aesthetics, and the results have been nothing short of unbelievable.
As a woman in my 50s, I had been self-conscious for many years about my deep facial wrinkles caused by long-term sun damage and a lack of a proper skincare regime. Despite trying various cosmetic treatments over the years, I saw little to no improvement and felt I looked at least 15 years older than my actual age.
This recent laser resurfacing procedure has truly turned back time. It has removed my deep wrinkles & age spots, and given my complexion a youthful glow. Just 3 weeks post-procedure, I’m receiving so many compliments about how much younger I look; a grear confidence boost!
Thank you so much to Dr Zoya and the wonderful team at Secret Aesthetics for your professionalism and care.
Highly recommend.
Just want to say a huge thank you to…
Just want to say a huge thank you to Dr. Taran — not only is she incredibly informative and offers the best, most genuine advice, but I absolutely love her work and approach to aesthetics. I’m so happy with my results so far! Shantel was brilliant as always. Thank you to the SA team ❤
This was my first experience receiving…
This was my first experience receiving dermal fillers, and I was understandably quite anxious about the process. However, Dr. Taran immediately put me at ease with her calm and highly professional demeanor. She performed the procedure with great skill, and I am extremely pleased with the results. For anyone considering treatment at Secret Aesthetic, I can confidently say that you will be in excellent hands. The entire team, from the reception staff to the practitioners - is both welcoming and exceptionally knowledgeable. I highly recommend their services.
Thankyou for a positive experience !
The Best Botox and Lip Filler Experience Ever!
My mom went to Dr. Zoya to get Botox. She has always had her Botox done by the best doctors in Romania and even had the Mephisto look done before. But with Dr. Zoya, it was the first time her face looked amazing. I also went and got my lips done — I was really scared they wouldn’t look natural, but they turned out very natural and look great. It’s the second day now, and they’re not swollen or bruised — everything is perfect. Dr. Zoya works wonders!

Antwoord van Secret Aesthetics
Laser Genesis
I’ve been coming to Tara at Secret Aesthetics since last August. Tara’s expertise, kindness and customer care has been invaluable. Thanks so much for looking after my skin, Tara. You are fantastic!

Antwoord van Secret Aesthetics
*Note* this review is regarding a halo…
*Note* this review is regarding a halo skin treatment received by a skin therapist at secret aesthetics and not the doctors* I've had a halo treatment done begin January 2025,despite initially requesting another treatment, they recommend halo instead. My main skin concern was to reduce pigmentation on my face.The treatment cost £799. Now being in March 2025,it's fair for me to give a detailed review,as atleast 3 months has passed by. Unfortunately I didn't even had the slightest improvement on my skin. Instead I developed a severe allergic reaction / acne outbreak a few weeks after the treatment and this only got resolved after receiving a topical antibiotics from my GP. Also it left me with an big hyperpigmentation patch (which I didn't had before the treatment) 3 months later it's still there! I did contacted secret aesthetics to express my concerns and the manager said she would conduct an investigation.She came back to me within 1 day, completing the investigation and they didn't took any accountability for what happened to my face.Not even an apology. I would like to express my concerns that you do need to sign a consent form, before the treatment, but they just ask you to sign and don't give you the time to read it through. I did made a picture of the consent form and non of these side effects or contradictions were listed. Only temporary side effects, but as mentioned before, we are now 3 months further and I'm still suffering with a big hyperpigmentation patch developed on my face due to the halo treatment. The skin therapist never mentioned to me , what i could do in case of developing an allergic reaction or if I would have any concerns. Instead I was kept pressurised in buying an additional expensive skincare (get Harley) for approx £360. This was the main focus in the conversation and very frustrating. If you have good results with your treatment it's likely a great medical aesthetics, but in case you get any problems after the treatment, don't expect any aftercare or additional help. After you've paid for you treatment they aren't interested in your concerns. I would have appreciated an apology and refund, but the arrogance of the staff is astonishing. This has taken a toll on my mental health , because ive been left worser with my face and a permanent hyperpigmentation patch.I am in the process of taking this further to the small claims court and take legal action.

Antwoord van Secret Aesthetics
Recommendation
I have seen Dr Taran several times who is always friendly and professional throughout my consultation and treatment . I would highly recommend

Antwoord van Secret Aesthetics
Luxurious
I visited Secret Asthetics today for two treatments. I first had a hydrogenesis laser facial with Akila which was incredible and left my skin feeling really clean fresh and tight, I then was seen by Dr Zoyah and had anti-wrinkle treatment from her and that was once again a very relaxed hygienic and exactly what you would expect from such a luxury clinic. This is definitely my new go to Clinic and I hope to remain a client for a long time.

Antwoord van Secret Aesthetics
Excellent experience
Excellent experience. Excellent staff, excellent atmosphere.
Dr Taran was lovely, professional and knowledgeable and I felt safe in her hands. Excellent attention to detail and my treatment went exactly to plan.
Staff on reception were friendly and helpful too.

Antwoord van Secret Aesthetics
For the best experience you go to Secret Aesthetics
A warm welcome with a few minutes early to my appointment. I was offered a massage chair in a cosy room with relaxing music to make my wait comfortable and relaxing. Dr. Haroon is calm, super friendly and explains the treatment incredibly well. He makes you feel calm and guides you through the treatment. It goes over so quickly with no pain or surprised pinches.
The clinic is absolutely amazing, beautifully designed and decorated and the whole experience is very pleasant. It’s easy to become a loyal and returning customer.

Antwoord van Secret Aesthetics
The only clinic I trust
The only clinic I trust. Ive done my research in advance, let me start off with who I am, I’m over 40, combination skin with hyperpigmentation, hollowing around eyes, reseeding and thin lips, dark circles and uneven complexion. I initially didn’t know what to have done but I’m at a point that I want my best version stepping out each day. My journey started off with a consultation with Dr Naqvi, I explained my problem areas and he suggested some options, he was only advising which I respect as I’m not the one for pushy sales. The results for my treatments were obvious improvements which got me on the path about have a long term plan! I was advised this buzz skin boosting treatment called polynucleotide, I’ve had a few of them now along with other treatments, each time I have a treatment, it’s an improvement and noticeable, I need to give credit to Dr Haroon as he is extremely knowledgable and most approachable person ever, I have utter confidence in his abilities that he’s my go to dr for poly/face slimming. Reception have nailed it, friendly and always helpful, the chill room (I like to call it) offers a massaging chair to relax before the treatment. If you are of similar position and looking for a reputable clinic, do consider, it’s also important to persist with treatments as there is no such thing ad a single treatment, you need a long term plan and you need to stick to it otherwise it’s pointless getting any treatment that’s stubborn to treat. This isn’t sponsored but I wanted to highlight that im a happy customer and writing positive reviews to give recognising about services that can be life changing.

Antwoord van Secret Aesthetics
I wish I'd found this place sooner
I saw Dr Taran and she took the time to talk me through the procedure which I was having for the first time and she put me at ease straight away. The receptionist ladies are also very friendly and I can't recommend this place highly enough!

Antwoord van Secret Aesthetics
I had an appointment booked with Dr…
I had an appointment booked with Dr Taran, she made me feel so at ease and was so professional throughout. She answered all my questions and ensured I was happy with the service. Dr Taran has immaculate skills and I would recommend booking with her ! So happy with my results!

Antwoord van Secret Aesthetics
Amazing Clinic
Amazing Clinic! I have had the opportunity to visit Secret Aesthetics on 3 occasions and I’m so pleased with the procedures they offer and the results. The ladies on reception are always so kind and thoughtful which makes the whole service seamless.
The BBL is an amazing treatment and I’m starting to see results.
X

Antwoord van Secret Aesthetics
Amazing first experience
I recently had my Botox appointment with Secret Aesthetics and I was thoroughly impressed with the entire experience! From the moment I walked in, the lady at reception was warm and welcoming, making me feel at ease.
Dr Haroon took the time to explain the procedure in great detail, putting any concerns I had to rest. I was a bit nervous as it was my first time getting Botox, but he alleviated all my concerns and made me feel comfortable throughout.
The procedure itself was quick and painless, and I was amazed at how easy it was. Dr Haroon was attentive and professional throughout, ensuring that I felt relaxed and supported throughout the entire process.
I'm thrilled with the results so far and would highly recommend Secret Aesthetics to anyone considering Botox. The level of care and attention to detail is exceptional, and I feel confident that I'm in good hands. Thank you to the entire team for making my experience so positive!

Antwoord van Secret Aesthetics
Fillers and botox
I had cheeks, jaw and Botox done with Dr Naqvi and he was amazing! Gave me the exact face shape I wanted - was so gentle and didn’t hurt at all. Wouldn’t go anywhere else - everyone was so attentive!

Antwoord van Secret Aesthetics
I had a consultation with Dr Zoya for skin…
I had a consultation with Dr Zoya regarding my skin, constantly breaking out, using way too many harsh products which kept leaving me with dry, flaking, itchy skin to what I thought was helping and just WOW! Honestly the results have been unbelievable, I was even on holiday recently and two people came up to me at separate times asking me what I use! It’s so nice to have somebody so professional, compassionate & knowledgeable finally clear your skin up with realistic expectations & results! The biggest compliment you can get is “what foundation are you wearing” as to my reply is none, thank you SO much Dr Zoya for giving me my confidence back!

Antwoord van Secret Aesthetics
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