Exclusive Secure Care Services Reviews 

This company was brought in for my partner who had been involved in a motorbike RTA and sustained a bleed on the brain and brain injury. As he needed supervision to keep him and others safe during this traumatic time.
I cannot recommend their services enough, the staff were so caring and understand, patient and friendly and thoughtful towards my partner and me too. Nick was fantastic and even with confusion and post traumatic amnesia my partner remembers how he treated him ‘like a normal person’ and talked to him and entertained him and made him feel safe / secure when I wasn’t there at night. Nick even went to the extent of explaining to my partner that he didn’t need to worry about his uniform and that he wasn’t police or security he was there to make sure he was ok and safe and help him if needed. He was absolutely brilliant. Then there was Sue who again was amazing with my partner, she was motherly, caring, kind, easy to talk to and we included her in our day to day life (we had the pleasure of her company more than once) my partner was not the easiest of people when he woke from his coma and was rude and insulting and swore at people due to the injury and Sue handled every situation with care and was professional. Again when I wasn’t there at night or had to leave, she sat with my partner and talked to him and looked after him. Not once was I worried about my partners care with them. Mo, Joe, Mick (hope I haven’t forgotten anyone) were all as good with my partner. They went above and beyond and nothing was too much. Thank you so much to all of you for your help, patience and co-operation, care, kindness and most of all understanding of my partner, his actions and his needs. Zoe you should be proud of the team you have.
Even when your team stopped bed sitting him, they always went out their way to stop and talk or say hello and see how he was doing, everytime they saw us. Would definitely recommend.

Print replies and arrived on time as always.

Highly responsive and supportive service. Excellent

On time, quick and person centred and professional.

Courteous and helpful service. Process easy, and response in good time.

Great service - effective communication and were able to flex to our needs.

really helpful on the phone and ensuring the booking form completed correctly
Good communication between team and ward if any delay.
even though it is preferred to complete form online, having the ability to talk to the call handlers made the whole situation much more organised and everything is correct!

Excellent crew, whom present as very knowledgeable, sensative and skilled in the execution of their role.

I thought you staff team were professional and friendly. they treat the individual with respect.

I booked secure transport for a patient.
All staff involved from the booking to collecting the patient for transfer were very friendly, helpful and extremely professional. 5 star service 👍🏽😊

These people are horrible and manipulate people and lied to me saying I was going to spend one day in Doncaster and made me sign a something and told me there a tv in my room and a gym and I ended up staying a month please don’t trust these people because you will regret it and they are horrible drivers and i hope karma comes for what they do to people there evil.

well managed service with prompt response. Staff very professional and courteous.

Fab service. Arrived as predicted. Updated throughout. Excellent communication skills, great service & support to my very anxious patient. Would definitely use again

Always a pleasant and professional team to work with. Such lovely, kind and compassionate staff that a supportive of our team as well as the patient. I have used exclusive quite a few times and I have been extremely satisfied each time.

great communication from the team and help at short notice. Many thanks indeed.

Excellent service. Staff arrived promptly and kept in touch with updates. They were calm, professional and extremely helpful. They managed to de-escalate a situation effectively. Would not hesitate to use again if needed.

Helpful crew, arrived promptly, good communication.