Exclusive Secure Care Services Reviews 

Always very professional and polite. Always ensure dignity is provided at all times with the patient.

good no messing about straight on to the job

Everything about the service I would consider excellent, from the initial booking, communication and information received about the journey,
The swiftness a team was available and the cost is reasonable.
We will continue to use this service and they are our first choice.

Excellent service from Mel and the team. They transferred a patient going through a difficult time with the upmost kindness and patience. Thank you

Exclusive staff are always on time and will contact the ward with estimated time of arrival. They always communicate effectively with staff and make the transfer of even the most difficult patient much easier. Exclusive staff always treat the patient with dignity and respect and attempt to establish rapport, putting the patient at ease which ensure a safe and incident free transfer. Exclusive staff are always extremely supportive of the nursing team and when they are bringing a patient to the ward give a clear handover of how the patient has presented in their care.
Having dealt with Exclusive on numerous occasions and having experience of other transport providers I find the service delivered by Exclusive to be the best (both for staff and patients).

The crew members who assisted with a conveyance were very professional, caring, supportive and handled the situation sensitively and calmly.

Need to ensure that the customer has direct contact with the drivers

Exclusive are always polite and courteous both when booking the transport and also when transporting patients to and from destinations.. Nothing is ever to much trouble and if i have any issues that need resolving with a booking there is always someone there to help . They are also always punctual and ring if they are going to be late due to traffic.

You responded immediately and we did not have to wait for a long time for your services. Thank you for your quick response

Reliable and fully effective as always. Will always try for ESCS to help in the first instant

Really exceptional and professional service received from todays transport of a patient on Monday. Really professional and efficient team. Very well organised and remained very friendly towards young person we were transferring. Felt incredibly safe and comfortable with the staff. Special thanks to Jo, Liam and Phil. Apologies as I forgot the fourth persons name. However, they were all very professional and a well experienced team.

Great service. Fast quote and arrived promptly. Reassuring to get a detailed report of transfer so I knew the patient arrived safely.

The team were friendly and professional - put the service user at ease

I needed transport for two people and I rang around most of the companies who offer similar services, you guys were the fastest by far. I dealt with Yasmin (?) who was lovely, knowledgeable and got the job done in a timely fashion. I wouldn't hesitate to throw business your way again in future. Thanks!

Happy with the service.
Fast responsive and supportive.

easy to deal with, professional and swift

Responsive, excellent staff.