SecureDataRecovery.ca Reviews 

Recovery of my device was excellent! I got back every single thing I needed!! This saved my business! It's not cheap, but it's worth the investment and wait time if you are really wanting your business/life/projects. I would recommend them to anyone needing data recovery.

Service Data Recovery provided top-notch service in helping me recover files on a corrupted flash drive. Chris, my rep, spent time talking me through the process and was quick to send me links and emails on how to get the flash drive over to them. They kindly offered their services free of charge when they didn't know if they could recover all my files. Really appreciated the speed at which they operated and Chris' guidance. He was super knowledgeable.

Good communication, effective efficient service. .

Chris McMacken, my rep, was awesome! He helped me work within my budget and restore all the files I had lost on a super old, broken drive. SD Recovery is very professional and their service is top notch.

After about three months of having our drive at another recovery place we found SDR and took a huge weight off our shoulders, most of the files we needed were recovered.
Our rep was Chris Mcmacken, he answered my 30 calls a day with the best attitude and helped throughout the process.

I cannot thank you enough.

My hard drive would not work and I paid around 500 to have some IT guy tell me that he can't do anything about it. But Secure Data Recovery has a free service to look over what the problem is. Yes, ultimately it cost double the amount of the first consultation but it's the only one that mattered because I was able to retrieve four years of photos!! Wish I had gone with Secure Data Recovery first. My rep was Chris and he was very dependable and responsive. My husband was the person that initiated contact with Chris but since my husband works the night shift, it became tough for my husband to remain on top of things. But Chris was very dependable and would check in on our request. Bottom line: go with them first.

Since, thankfully, my hard drive doesn't die that often, I didn't have much experience to go on when picking a company to save my data. After reviewing several sites, I decided on Secure Data Recovery. The fact that I could drop off my drive locally and that I would have a dedicated service rep (meaning I didn't have to re-explain the situation every time we communicated) sold me. My data was recovered, the process was easy and straightforward, and my service representative was responsive and easy to reach. I unreservedly recommend Secure Data Recovery.

Very professional one on one costumer service & care! Chris McMacken is the tech that helped & guided me through the process! They recovered the majority of my crashed hard drive's data!

Thank You!
Dave Simmons

Chris and his team were very professional, prompt, and attentive. With Chris' help, I was able to get all of my data back within 3 weeks and learn a little more about the data recovery process. He made a very stressful time a bit more bearable!

My name is Stefan and i must say that I'm very pleased overall with the work these guys did. Chris McMacken was my rep and he was very professional and courteous during the entire process. My only wish is that they could have recovered more of the deleted data from my cell phone but they still did an outstanding job and I would recommend them to anybody.

I'm an engineering professional and have built computers since the IBM PC. My niece used her backup drive as an archive and the drive failed. I contacted SDR after reading some reviews online and found them, particularly Rob A. to be knowledgeable, helpful and professional. We have the data back and will continue to recommend SDR. Good job guys !

-Andy

As a first time customer needing Data recovery services, I really didnt know what to expect-- but after research I selected Secure Data Recovery as my first choice-- and from the first moment of reaching out I knew I'd found the right company. Chris M was a great communicator, responded very quickly, answered all my questions, and hand held through the whole experience. I was satisfied with drop off, the regular updates via their Portal. I was impressed with the security and chain of custody throughout. Highly recommended, and priced competitively. I would gladly be a customer again if I run into data recovery issues again!

My wife and I found Chris to be very helpful and understanding in the process of retrieving the pics from our damaged hard drive.

Thank you Chris

Chris McMacken was great, caring and answered all my question.

We had a major water leak over our server rack, nothing was safe from the water damage. We sent our server drives to Secure Data Recovery and very quickly they where able to recover all our data and worked with us to get the recovered data back to us. Thanks again for all your hard work. and a special thanks to Rob at Secure Data Recovery. for walking us through the process.

Great results all the way around. My dead hard drive was brought back to life by these experts. I love their web portal where you can check the status of your account at any time. The payment plan option is also phenomenal. I'm hoping to never have to use them again but, if I do, I won't hesitate. Jeremy was great to work with as a customer rep.

After calling around to several places, I decided to go with SDR based on the quality of their clean room and reviews like these. I NEVER write reviews, so this should tell you how much I enjoyed their service. I worked with Chris, and we kept in contact almost daily. One thing I really appreciated about this place is that I could get a hold of the guy working on my case at any time. Also, there are updates posted online. I know they couldn't guarantee anything, even along the way, but I knew they had the best chance out of any company for getting my data back. Not only did I get my data back, but it is still in the exact same file structure as it was on my external hard drive that crashed! This has saved me hours of time organizing (and something other companies won't necessarily do). I feel so much peace having my files back, and I feel confident that my privacy and memories were given the utmost respect with this company. I know it's a small thing, but I also appreciated the way my external hard drive was packaged when it was returned to me. Very secure and looks like they took time to make sure it was packaged well.

Working with Secure Data Recovery's team of engineers and with the personal agent they assigned me, Jeremy Provchy, was an absolutely stellar experience.

My laptop recently took a pretty nasty tumble which resulted in the complete failure of my HDD. After doing every thing I could to try and recover my irreplaceable files, and failing, I contacted Secure Data Recovery (my first time using a data recovery service) for advice and assistance. They responded almost immediately to my emergency by assigning me a personal agent, Jeremy Provchy, who helped me through every step of the data recovery process with exceeding promptness, courtesy, knowledge, and customer focus!

Thanks to the help of Jeremy and the engineers at Secure Data Recovery, all of my invaluable files were able to be successfully recovered. If you were silly enough to not back up your data (like I was) and you need to absolutely ensure that you recover it, I 100% recommend the stellar engineers at Secure Data Recovery and Jeremy Provchy in particular!

Great experience with Secure Data Recovery - Alec worked on my case and he was outstanding.

I'm so ashamed that I needed to use the services of Secure Data Recovery. I know better. I really do! I had a backup in place and when my primary hard drive failed I neglected to copy the backup data to my primary hard drive after I replaced it to restore the backup system. Fast forward 6 months and the backup failed. Every photograph ever taken of my 12 and 10 yr olds was on that drive. Their lives flashed before my eyes. I called several companies for information in a blind panic. Local guys swore they could help me until I told them I'd already tried putting the drive in an enclosure and the drive still made clicking noises and couldn't be read. They weren't very helpful after that. Once I realized I needed a serious recovery solution I started calling and speaking to customer service reps at various companies. I rejected 3 based on how they treated me and my level of knowledge and their lack of concern for what was at stake. When I called Secure Data Recovery, I spoke with Jeremy Provchy who I feel confident has been through some training on how to deal with people in crisis. He was kind, respected my level of knowledge of computers, reassured me as much as he could that my data was recoverable as long as I didn't try "too many times" to read the data. (Confession time: 5 times wasn't too many) When I got the notification that data was going to be recoverable, I called him and he once again assured me that barring any bad sectors everything would be OK. They took my drive apart and it got the full clean room treatment. In the end, my 1T hard drive was nearly completely restored. I lost 4 files that were backups of movies my kids destroyed on a regular basis when they were very small. Most importantly, every picture and video was restored. Was it cheap? No. Was it worth it? Absolutely. Do I now have a 4 tiered backup system in place? You bet your life. Thank you Jeremy for being so great at what you do! My kids will have memories to look back on because of you. That's priceless.