Sensible Group Reviews 69

I purchased a car via sensible group and everything was great. Then I needed to use the extended warranty I needed.. turns out sensible had been taking my money each month but never actually paying the warranty company. I'm now out of pocket £1500 as I had to pay for the truck to be fixed and lost my money I'd been paying them. Have tried ringing on numerous occasions and the receptionist says every single time everyone is busy and can't take my call and that I would get a call back. Never get a call back.

They found me a car and kept in contact, sorted out finance, cannot fault this, on purchasing the car, I was sold an extended warranty, unfortunately the car broke, I attempted to contact them to claim in the warranty, to be met with reception who keep taking my details and I've been waiting 4 days for a call back, today I received a letter from the warranty company to say they have cancelled my policy as sensible group have not paid them,
Please stay completely away from this company

Very efficient and smooth process. Would highly recommend

I have been apart of Sensible since the very beginning from growing a small team to a large diverse ‘family’ like culture where everybody is welcome,

I am privileged to be a member of the team and am very grateful for the progression they have given me in regards to management-Thank you Sensible!!!

Great environment to work in, learnt multiple skills and have exceeded my knowledge here. Management is very well ran. They help improve you not only as an agent but as a person also.

I have had the pleasure of working at sensible for 6 months, and it has been an incredible experience from day one. This workplace has truly exceeded my expectations in many aspects.

So welcoming, I have had a fun experience and have worked here for 9 months and I love this job it is a top place to work

Sensible, the sales company in Manchester, is an outstanding workplace. The supportive culture, commitment to client satisfaction, and emphasis on personal growth make it a top choice for anyone seeking a fulfilling and successful career in sales. Joining Sensible has been a game-changer for me, and I highly recommend it to anyone looking for a positive and dynamic work environment.

I have been working here for the last 6 months now and it it is the first job that has me consistently motivated and wanting to be in early. The work environment is the best I’ve ever been in as it is constantly sociable and if behind your target have plenty of resources and senior leaders to help reach them. Would recommend to anyone.

Made me feel very welcome and it’s a brilliant place to work the staff are nice and honestly best job I’ve work by far.

great company to work for. extremely helpful and supportive no matter what!

Poor customer services and illegal practices.
In the process of Reporting them to HMRC

I would highly recommend this company, josh was very helpful and kept me updated with everything, josh was always available to take my calls and emails, josh found me my perfect car,
Thank you josh for everything, you appreciate it

Lorna

Kai was my first contact with Sensible finance and what a member of the team he is . Excellent manors and easy to talk to , always ready to listen and had quite a job to find the right car for me ( only because I had ideas for the car I wanted ) . Kai took all my wants on board and dealt with them brilliantly. I had a couple of other members of the team keeping me up to date on how things were going and they to were excellent . Great company .

Really helped with getting relevant document process.
Would highly recommend them!

Amazing customer service, had everything sorted in 2 days, everyone was really helpful and polite especially Alex and Taylor

A lad called Taylor helped me find my new car. He was pleasant and helpful throughout the process and I couldn’t be happier with how he dealt with all my questions. I would 100% recommend this company and will be returning when I want my next car :)

Alex was extremely helpful, he helped me get my Volkswagen Golf. My credit isn’t the best but guided me through process and helped me choose a nice specification for my new car.

My agent was nathan, he was able to get me sorted with my new car. A beautiful Mercedes CLA AMG in black and red.
He made the process so simple and really made me feel prioritised. Definitely going to go back to Nathan for my next motor, so professional and he even managed to get me a price reduction.

Thanks Nathan

Bought a car through this company everything was perfect from start to finish.