This company did not send what was ordered. When I approach them about it to return the incorrect item they gave me a runaround and told me it would be at my expense to return the item and it wo... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
They are the worst company. they never shipped the correct item. did not have a working website. they are just a fraud and they are based in china not in America. Would never buy from them again.... Toon meer
Ordered a "cute" brown 1/4 zip with fleece inside the collar and received a pink check button down with cheap fringe on the back, front and arms. Sent an email and they will not respond and now my ema... Toon meer
What a scam!!! Buyer beware! Another China company. I did not get what I ordered. Instead, a cheap pink shirt with fringes. Now they are arguing that I ordered that shirt. Unbelievable. How are... Toon meer
1,3
Zeer slecht
49 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Same issues as the rest
Same issues as the rest - ordered brown half zip - received some revolting pink fringy button shirt instead and customer support email is conveniently not working.
22 januari 2026
Review zonder uitnodiging
Fraud
I believe that this company which is in China is fraud. Ordered a quarter zip brown sweater which cost 60$ and received a pink button down shirt made of cheap material which I wouldn’t wear on Halloween!!! I’ve read that others were also deceived with this purchase! Trying to contact for return but have heard nothing! Don’t buy anything from this company!
21 januari 2026
Review zonder uitnodiging
Poor quality
I bought a dress on sale for 59.95… came way too late for my party . Would have kept it for another time … but extremely poor quality and no returns only exchanges . Buyer beware
10 januari 2026
Review zonder uitnodiging
Scam
The clothes they send is not at all what is shown on pictures, awful quality, wrong size, no way to return and get your money back. Total scam.
12 januari 2026
Review zonder uitnodiging
Never buy from this company
Never buy from this company. They will not only send you a cheap piece of crap you did not order, but you will never be able to contact them. All your emails to their company will fail. There is no phone number. THEY ARE A COMPLETE SCAM!!!
5 januari 2026
Review zonder uitnodiging
Bait and Switch
The product that was online verses what I received are different. The photo of the item had a hood but the item received did not. Also the quality is poor at best.
15 december 2025
Review zonder uitnodiging
I ordered what I thought was a sweater…
I ordered what I thought was a sweater and it was a cheap material .thin .like windbreaker. Not at all what pic shows. I asked to return it but they said only store credit even though says can ask for $ refund. I will never buy from them again! It’s a raquet. My friend also bout from them and very disappointed
30 december 2025
Review zonder uitnodiging
Trust in this company is misguided
I ordered a pair of pants from SerenaLosAngeles after viewing their website and mistakenly thinking it was an American company. The order was completed using the Shop App and as soon as I pressed Send I realized the last address I used was for a gift recipient and not mine. I immediately tried to contact SerenaLosAngeles to change the address only to learn that the email address was not operational and there was no phone number to call. There was a contact form which I wrote to and received no answer. The pants arrived at the wrong address which I was able to retrieve however, the item I ordered had nothing to do with the item that came which was actually laughable. I'm not going to struggle to return it because I expect no good result, therefore I decided to advise others that this company is disreputable.
29 december 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.