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Beoordeeld met 5 van de 5 sterren

I have been with Servcorp for 2 years now. My home base is Nishi Building, Canberra Australia.My business focuses on Australia, NZ and North America. In March I used the Dallas, Texas and New York off... Toon meer

Beoordeeld met 5 van de 5 sterren

RiverPoint - Chicago. Truly amazing facilities in one of the best locations in Chicago, outshined only by the Staff that makes everyone feel like CEO of the entire floor. Teagan is not only ab... Toon meer

Beoordeeld met 5 van de 5 sterren

Since starting with Array Sports in May my time at Servcorp has been incredible. The amenities are second to none from the common area meeting space to the kitchen and facilities. Servcorps support... Toon meer

Beoordeeld met 1 van de 5 sterren

Beside poor management and high turn-over of employee who stands at the reception. There are hidden costs everywhere even you manage operation by yourself. Please ensure that you read all 1 star comm... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Business to Business-service
  2. ook in
  3. Makelaardij
  4. Meubelwinkel

Geschreven door het bedrijf

At Servcorp, we are committed to offering the World's Finest Executive Offices, Virtual Offices and Coworking solutions in the workspace industry. Our business was founded on one principle - reduce client costs, share client overhead and help our clients business succeed. Servcorp not only provides affordable access to prime locations in the best cities across the globe, but we also have the finest facilities, first-class technology and leading teams, crucial to your business success. Our team is proactive, efficient and available to lend support when you need it. We believe in taking a genuine interest in the growth and success of your business. We are proud to be an innovator in the Executive Suites, Virtual Office and Coworking industry.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

575 reviews

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4,5

Alle reviews

(575)

2 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Simply the best

I have received the best customer service from the team in the 200 South Biscayne Boulevard business center.

Thank you,
Alex

29 maart 2017
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horribly Unprofessional Service

Firstly, I would say that the ServCorp offices that I have visited have been amongst the nicest offices. The raw material is therefore positive. So why such a poor score?

Simply put, they will charge you for absolutely everything and expect their staff to attempt to 'hawk' their services in an attempt to increase revenue. This could be down to something as innocent as 'you look busy, would you like a nice cup of tea.' 4 weeks later you notice a cost which reflects the worlds most expensive cup of tea, yes a chargeable event!

We gave Servcorp notice that we were going to leave their London offices at the end of the contract and gave them a few months notice. Due to previous issues with getting deposits back we suggested that the last months rent be offset against the much bigger deposit they were holding on account, and put this in writing. Servcorp said that this wasn't acceptable and then, with no warning prevented, all our staff from entering the office. Yes, you heard it right, kept them in the reception for hours like criminals. When I phoned the ServCorp rep up (young, clueless, rude and there for 6 months which made her one of the longest serving members of the team) she said that without the full payment they wouldn't be allowed in. May I remind you that they owed us much more than we owned them. I suggested that we make a nominal payment that would still leave them owing us £10,000 but no negotiation. I than reluctantly offered to pay the full amount via my credit card and after putting me on hold for 10 minutes they said it wasn't a 'secure method.' I offered to get on a train and pay the amount in person and to personally ID me (even though they all knew me there as I'm often in the office) but no, not acceptable.

I had no option to pay the full amount to allow my staff to attend work. Even though I showed them that the payment had left my bank account they wouldn't allow the staff back into the office until the funds had hit their account.

In 25 years of running Global Businesses I have never experienced such a complete shambles of a business. Rude, arrogant, aggressive and unresponsive to be able to expedite a really unhappy client who felt let down.
I will now make a point of telling anyone who is interested in serviced offices never to deal with ServCorp. They make Regus look like world beaters.

27 februari 2017
Review zonder uitnodiging
Logo Servcorp USA

Antwoord van Servcorp USA

Rob

I have sent you a direct email with my contact details.

Looking forward to your call.

Regards

A G Moufarrige - CEO Servcorp

Beoordeeld met 5 van de 5 sterren

Dallas JP Morgan

Excellent service and impressive atmosphere. The space and the staff add credibility to any business that decides to take advantage of their services. I will definitely recommend Servcorp to any company in need of office space.

17 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ron Gardner, Rosemark Group

The Dallas office of Servcorp in the Rosewood Court building satisfies all of my business needs. All of the professional staff in this location are very professional, courteous, and always available to assist when assistance is needed. I have no reservations in recommending Servcorp to other companies that are interested in an Executive Suite office environment.

4 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My most successful assist!

Partnering with Servcorp was a fabulous success! The team provided me with location, office, and the numerous business value that boosted my own business value in the eyes of my clients.

3 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best team ever!!!

The whole team there is first rate! Everyone from Aimee to Rebecca and Amelia are all stars. I really couldn't imagine my life without their help. They get it done and get it done right. Their organizational and communication skills have propelled my organization as well as my personal life into a state of focus. They are the real MVP's!!!

2 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great team!

Very professional and great to work with. The virtual office concept is perfect for small, growing entrepreneurs.

1 februari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Perfect

Great experience. Quick booking process, great customer service - and great space! Highly recommend.

26 januari 2017
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank You Servcorp

As I part ways with my business and move onto another endeavor, I just wanted to send a big thank you to Alison, Laura, and the entire Philadelphia Servcorp team for my great customer experience and tenure in renting my virtual office through them. The Servcorp team has a balance of being professional, personal, friendly, and accommodating that I've never seen in another company of any sort before. Whether I had a random or sporadic issue come up from things like expecting a check in the mail, a conference room, or flexibility around payment, the Servcorp team always put my interests first and helped me resolve every issue as soon as I reached out. If I ever have another business opportunity come up where I would need office space, they would be the first call I make and I would recommend them to any friend, family member, or colleague. THANK YOU AGAIN SERVCORP.

19 januari 2017
Review zonder uitnodiging

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