I paid Service.com.au based on promises that, in my experience, have not been delivered. They took my money, but I have received none of the results or service I was led to expect. As a small bus... Toon meer
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Lees wat reviewers zeggen
Great for finding trades people in Brisbane, where I can get reasonable quotes quickly using the platform. Will be even better if they fix their AI so it doesn't automatically post my job without m... Toon meer
Bedrijf heeft geantwoord
Service was very easy to navigate. Within approximately an hour I had the opportunity of choosing from at least three tradesmen to deliver on my project. They arrived on time, ascertained the prob... Toon meer
Bedrijf heeft geantwoord
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Toon meer
Bedrijf heeft geantwoord
4,5
Uitstekend
264 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Misleading Builder Package – Mostly Handyman Leads
We purchased a package that was specifically represented as suitable for builders, not handyman-level work. However, more than 95% of the leads we have received fall outside our business category and are primarily handyman/tradesperson jobs.
Previously, we were subscribed to a lower-tier category with your service, which was significantly cheaper. Despite that, the leads we received under that lower category were far more relevant to our business than what we are currently receiving under the higher-priced ‘builder’ package.
The work being provided now is not appropriate for our business scope and does not reflect what was promised at the time of sale. This has resulted in wasted costs and raises serious concerns about misleading representation of your service and categories.
Based on this experience, it appears that the categories sold to us do not accurately reflect the type or quality of leads advertised.
We request an immediate review of our account, along with a refund or corrective action to address the mismatch between the promised service and what has actually been delivered.
10 maart 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Admin,
Thank you for providing such detailed feedback. We are very sorry to hear that the transition to our ‘Builder’ package hasn't met your expectations and that the job relevance has dropped compared to your previous tier.
We aim for our categories to accurately reflect the scope of work our pros handle and this certainly is not the experience we want for our long-term partners. Separately, we're pleased to hear you found the jobs within the lower tier were relevant to you. As such, we are dedicated to working with you to find the best outcome for your business needs and to continue sending you the most relevant work.
We understand that our Trade Success Team have been working towards a solution to address any potential mismatches and to continue supporting you.
Kind Regards,
The Service.com.au Team
Had a balcony that leaked badly…
Had a balcony that leaked badly everytimer it rained. Hired Garry from Gold Coast Renovations & Handyman G &Bs Quote was good price. Had to rebuild from flooring up Plus redo flooring support beams. Once new flooring in and waterproothed NO LEAKS Tiled and completed. Garry cleaned everything up No mess left.I fully recommend this company
18 maart 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Gary,
Thank you so much for taking the time to leave such a detailed review! We are incredibly happy to hear that your balcony issues are finally a thing of the past and that the new flooring and waterproofing are holding up perfectly against any leaks.
Thank you for choosing Service.com.au to get this sorted. We truly appreciate your recommendation and look forward to helping you connect with great local pros for any of your future projects!
Kind regards,
The Service.com.au Team
First time user and very happy
First time user and I was pleasantly surprised with how easy it was to list the job I needed done and I received quotes within 2 hours from 4 tradies. I was so surprised with the results.
20 februari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Dannii,
Thank you so much for the 5-star review! We are thrilled to hear that your first experience with Service.com.au was such a success.
Getting four quotes within just two hours is exactly the kind of efficiency we strive for! We’re so glad we could make the process of listing your job and connecting with local tradies easy and stress-free for you.
Thank you for giving us a try—we look forward to helping you get your next project started just as quickly!
Kind regards,
The Service.com.au Team
Fantastic First Experience with Services.com.au
I hadn’t heard of Services.com.au before it came up in a Google search, but I’m glad I found it. The registration and setup were quick and straightforward. I was looking for gardening services and was able to create a job listing with my exact requirements. Quotes started coming in instantly via email, and I also received text notifications.
I could review each company, ask questions, and send photos easily — the whole process was simple and efficient. I highly recommend this service and will definitely use it again.
1 maart 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Vanessa,
Thank you so much for the wonderful review! We are so glad we popped up in your search and that your first experience with Service.com.au was such went very well.
It’s great to hear that the registration and job listing process felt straightforward for you.
We’re thrilled you found the perfect gardening service for your needs. Thank you for the high recommendation—we look forward to helping you with your next project!
Kind regards,
The Service.com.au Team
Quick, responses from trades
I received multiple responses from plumbers within an hour of posting the job & completed the following morning
19 februari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Simon,
Thank you for the great review! We are pleased to hear that you received multiple quotes from plumbers within just an hour of posting your job.
Getting everything finished by the next morning is a brilliant outcome. Service.com.au is designed to connect customers with the right tradies quickly, and we’re so glad our platform could facilitate such a fast, effective solution for you.
Thank you for choosing Service.com.au—we look forward to helping you with any future projects!
Kind regards,
The Service.com.au Team
Have used Hi Pages in the past and had…
Have used Hi Pages in the past and had damaged done and they couldn't care. It was good to have a phone call from a representative of Service.com.au to find out if we were happy with the workmen they recommended. They clearly take pride with the service people they recommend
14 februari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Angela,
Thank you for providing your feedback.
We are pleased to hear that you appreciated the follow up call from our team. It is important to us that we maintain a high standard for the businesses that use our platform to connect with customers.
Our team takes pride in facilitating these connections, and your comments regarding our representative will be passed on to them. We are glad we could provide a more positive experience as a third party service.
Kind regards,
The Service.com.au Team
Exceptional work by Al.
Service was exceptional Al went above and beyond on a day of 42c to help me choose the correct ground cover and even delivered it to my house. very happy with an ecxeptional job. everyone has commented how great the finished prooduct looks.
28 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Robyn,
Thank you for sharing your feedback with us.
We are pleased to hear that you had an exceptional experience with the service provided. It is great to know that Al went above and beyond to assist with your ground cover selection and delivery, especially in such challenging weather conditions.
While we operate as a third party platform to connect customers with local businesses, we value hearing about successful job outcomes. Your kind words regarding Al will be passed on to him directly.
Kind regards,
The Service.com.au Team
Great thank you
3 februari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Dalal,
Thank you for providing your feedback.
We are pleased to hear that you had a positive experience with our platform.
As a third party service, our goal is to simplify the process of connecting customers with businesses, and we appreciate your support.
Kind regards,
The Service.com.au Team
Happy with service
Happy with service.
Always gets the job done quickly .
Very happy.
16 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Maria,
Thank you for providing your feedback.
We are pleased to hear that you are happy with the service and that your requirements are addressed quickly.
As a third party platform, we aim to facilitate efficient connections between customers and businesses, and we appreciate your continued support.
Kind regards,
The Service.com.au Team
Company kept in contact with me on…
Company kept in contact with me on several occasions over past 2 months by email, text and phone. Very helpful and very reliable. Would highly recommend Service.com.au to everyone.
3 februari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Margaret,
Thank you for providing your feedback.
We are pleased to hear that our team kept in contact with you across multiple channels over the past two months. It is our goal to be helpful and reliable throughout your experience with our platform.
As a third party service, we aim to provide consistent support while connecting customers with businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Easy to access and user friendly
Easy to access and user friendly.
Had response to service request quickly and was followed up by Service team to see if I had found a suitable person to complete the work.
23 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear John,
Thank you for providing your feedback.
We are pleased to hear that you found our platform easy to access and user friendly. It is important to us that service requests receive quick responses and that our team follows up to ensure you have found a suitable person for your requirements.
As a third party service, we aim to provide a reliable connection between customers and businesses. We appreciate you sharing your experience with us.
Kind regards,
The Service.com.au Team
Service seeking was great
Service seeking was incredibly helpful.
I found a great lawn mowing guy and the whole process was seamless and fast. I highly recommend using this service
Vanessa
5 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Dear Vanessa,
Thank you for providing your feedback.
We are pleased to hear that your experience with our platform was helpful and that the process was seamless and fast. It is great to know that you found a suitable lawn mowing service for your requirements.
As a third party service, our goal is to facilitate efficient connections between customers and businesses. We appreciate your recommendation to others.
Kind regards,
The Service.com.au Team
Efficient and problem resolved without…
Efficient and problem resolved without fuss
16 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Jan,
Thank you for taking the time to leave a review. We’re really pleased to hear that your experience was efficient and that the issue was resolved quickly and without fuss.
That’s exactly what we aim for, making the process simple and stress free while helping you get the right outcome. We appreciate you choosing Service.com.au and sharing your feedback.
Kind regards,
The Service.com.au Team
Very prompt in responses to my requests…
Very prompt in responses to my requests and follow ups after the service was provided.
15 januari 2026
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Suren,
Thank you for taking the time to share your feedback. We’re glad to hear you were happy with the prompt responses and the follow up after the service was completed. Providing clear communication and support throughout the process is important to us.
We appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
The Service.com.au Team
Just a quick review
I needed a sparky as mine had retired and saw Service.com.au and thought I'd give them a go. Great decision. Posted a job just and had several replies. Got a decent quote considering it was at Christmas time. Job was done professionally as quoted by Andy. Would definitely recommend.
Cheers, Katherine
31 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Katherine,
Thanks so much for taking the time to leave a review. We’re really glad to hear Service.com.au helped you find a great sparky so quickly, especially during the busy Christmas period. It’s great to know you received multiple responses, a fair quote, and that Andy completed the job professionally as expected.
We appreciate the recommendation and would be happy to help again whenever you need.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Callum,
Thank you for sharing your experience. We’re glad to hear that the process was simple and that you were able to find a contractor the very next day.
Kind regards,
The Service.com.au Team
I got the right guy for the job and…
I got the right guy for the job and everything sorted with in a week
18 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi there,
Thank you for sharing your experience. We’re glad to hear you were able to find the right person for the job and have everything sorted within a week. It’s great to know the platform made the process quick and efficient for you.
Kind regards,
The Service.com.au Team
Dodgy tradesman
I used the website service.com.au to put out a fencing job request. H&M Landscape and Gardens, run by Hayden William Rixon (ABN: 24522620201), responded to the request.
I made the error of telling him I was abroad and, claiming insecurity, he demanded an upfront payment of $14,500 to go ahead with the job. Having spent weeks searching for alternative tradesmen, I reluctantly agreed and made the payment.
He later dumped fencing materials on the property and never built the fence.
The OFT took the matter to court on 8th December 2025 and convicted him of a breach of consumer law. Prior this, service.com.au did next to nothing, claiming to have tried to contact the tradesman but nothing else.
The reason I hold service.com.au partially responsible is that it had given me the impression that this tradesman had been vetted, what with the 3 green ticks next to his name. It was very obvious that nobody had ever vetted this guy, who not only had made numerous criminal court appearances, but didn't even have a building license.
2 januari 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Matthew,
Thank you for sharing your experience. We are very sorry to hear about what you went through and understand how upsetting this situation would have been.
service.com.au is a third party platform that connects customers with independent businesses. We do not employ, manage, or oversee the work or payment arrangements of the businesses listed on our site.
We would like to clarify an important point regarding verification. At the time you were contacted, the business you referenced was unverified, which is the lowest level of verification on our platform. They did not hold full verification status, and no green verification ticks were displayed to indicate vetting or endorsement. Verification on our platform is not a guarantee of licensing, qualifications, or conduct, and we always recommend customers independently confirm licences, insurance, and avoid large upfront payments.
Once we became aware of the concerns raised, the business was removed from our platform. We take reports of this nature very seriously and act promptly when issues are identified.
While we are unable to investigate or resolve disputes between customers and independent businesses, we do appreciate you bringing this to our attention. If you would like to discuss this further, please contact our support team directly so we can review your account and provide any assistance available from our side.
Kind regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Urmila,
Thank you for your feedback. We’re glad to hear you had a great experience using Service.com.au.
Kind regards,
The Service.com.au Team
Kai was very helpful and polite and…
Kai was very helpful and polite and resolved the issue immediately.
16 december 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Tony,
Thank you for your feedback. We’re glad to hear that Kai was helpful, polite, and able to resolve the issue promptly. We appreciate you taking the time to share your experience.
Kind regards,
The Service.com.au Team
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