I paid Service.com.au based on promises that, in my experience, have not been delivered. They took my money, but I have received none of the results or service I was led to expect. As a small bus... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great for finding trades people in Brisbane, where I can get reasonable quotes quickly using the platform. Will be even better if they fix their AI so it doesn't automatically post my job without m... Toon meer
Bedrijf heeft geantwoord
Service was very easy to navigate. Within approximately an hour I had the opportunity of choosing from at least three tradesmen to deliver on my project. They arrived on time, ascertained the prob... Toon meer
Bedrijf heeft geantwoord
Gio Handyman Services cleaned my gutters recently and I honestly couldn’t be happier. He was extremely punctual — right on time, not one of those “between 9-12” windows. The gutters themselves are s... Toon meer
Bedrijf heeft geantwoord
4,5
Uitstekend
264 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Reliable and efficient
Reliable, helpful and able to solve problems. I'd certainly use them again for any further jobs
7 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Chris,
Thank you for taking the time to leave your feedback! We’re delighted to hear that you found the service reliable, helpful, and effective at solving problems. It’s wonderful to know you’d consider using us again for future jobs — we’ll be here whenever you need support.
Warm regards,
The Service.com.au Team
Simply the best way to find a tradie.
Service.com.au made our experience in sourcing a tradesperson just so simple. Within the hour we had several tradies offering service . Saved time and effort chasing quotes separately. Highly recomended
13 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Joan,
Thank you so much for your kind words! We’re thrilled to hear that Service.com.au made finding a tradie simple and efficient for you. It’s fantastic to know that you were able to connect with multiple tradies so quickly and save time chasing quotes.
We really appreciate your recommendation and look forward to helping you again whenever you need a reliable tradesperson.
Warm regards,
The Service.com.au Team
I was looking to get some electrical…
I was looking to get some electrical work done and within 24 hours I had three different quotes for an electrician.
I will be using this again if I need anything else done.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Felicia,
Thank you for sharing your experience! We’re so glad to hear that you received multiple quotes quickly and were able to connect with an electrician within 24 hours. It’s great to know the platform made your job easy and efficient.
We look forward to helping you again whenever you need reliable tradespeople for future projects.
Warm regards,
The Service.com.au Team
I posted on job on service.com.au
I posted on job on service.com.au, they sourced out a relevant contractor for the job and helped me fix the issues. The process was hassle free and uncomplicated.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Senthil,
Thank you for your review! We’re glad to hear the process was hassle free and that we could connect you with the right contractor to get your job sorted. We appreciate your feedback and look forward to helping you again whenever you need.
Best regards,
The Service.com.au Team
The follow up on how the job was going.
25 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Wayne,
Thanks for your feedback! We’re glad to hear you appreciated the follow-up on your job — it’s important to us that things run smoothly from start to finish. We look forward to helping you with your next project.
Kind regards,
The Service.com.au Team
Doug was very efficient
Doug was very efficient, knowledgeable, communicated clearly, was on time and went above and beyond for us.
16 juni 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Raymond,
Thank you for sharing your experience! We’re so pleased to hear Doug impressed you with his efficiency, knowledge, clear communication, and commitment to going above and beyond. We’ll be sure to pass your kind words along to him.
Kind regards,
The Service.com.au Team
Very helpful
It was easy, as I just posted a job then there were people who reached out and offer to do it.
2 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Cielo,
We’re so glad to hear you found the process easy and straightforward! It’s great that you were able to connect with interested professionals so quickly after posting your job. Thanks for sharing your experience with us!
Kind regards,
The Service.com.au Team
Painting Work and more...
Zac from Zac Painting Group we engaged to do some painting at our warehouse and offices. Zac is also a handyman and did some extra work beyond painting which we detailed prior to engaging him. We were very happy with his work and attitude and would recommend him. He is very neat, tidy and courteous.
23 juni 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Margaret,
Thanks so much for taking the time to leave such a thoughtful review. We're glad to hear Zac from Zac Painting Group delivered a great result and went above and beyond with the extra work. It's always great to hear when one of the trades on our platform provides that kind of quality and service.
We appreciate the recommendation!
Warm regards,
The Service.com.au Team
Service & App Review
The app is very handy and user-friendly. It's quick and easy to find a suitable tradie for the job. I also appreciate the support from the admin team — Mel Dicen was very helpful and proactive in assisting me to repost the job.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Teresa,
Thanks so much for your kind words and for taking the time to share your experience. We’re so glad you found the app easy to use and that Mel was able to assist you with reposting your job. We’ll be sure to pass on your feedback to her — she’ll really appreciate it!
We’re here whenever you need help finding a great tradie.
Warm regards,
The Service.com.au Team
This company is no good
This company is no good, bad customer service, garbage leads and costs a fortune. More of a burden then a asset
5 augustus 2025
Review zonder uitnodiging
quick response
I got a quick response from trades men as soon as my job was posted.
10 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Fatima,
Thanks so much for your review! We’re really glad to hear that you received quick responses from tradesmen after posting your job. That’s exactly the kind of experience we aim to deliver — fast, simple, and reliable.
We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Warm regards,
The Service.com.au Team
Use this platform for all your trades. Great tradies use it which tells you something!
People really need to look at this company before any others. Without them I wouldn’t have found an incredible landscaper, Grass Roots. Which should tell most people that great trades use this service.
They follow up with the trades to see how they went. The staff here are really friendly and extremely easy to deal with. I’m not being paid for my review. I’ve done this willingly to tell people that this platform is reliable and you’ll find great tradies on here. Serendipity
30 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Serendipity,
Thank you so much for your thoughtful and genuine review! We’re thrilled to hear that you found a great landscaper through our platform and that Grass Roots left such a strong impression. It’s always fantastic to see customers connecting with quality trades — that’s exactly what we aim to support every day.
We truly appreciate your kind words about our team and follow-up process too. It means a lot that you took the time to share your experience and that you’re recommending service.com.au to others — especially knowing that it came from a place of honesty, not incentive.
Thanks again for your trust and support — we’re so glad we could help.
Warm regards,
The Service.com.au Team
We signed up for this platform with…
We signed up for this platform with high expectations, after being told by a service.com.au rep, it would generate "heaps of leads". Unfortunately, that promise hasn't come close to being fulfilled. The performance has been underwhelming, with no results to show for the time and money we've invested.
We have only used the platform for a short while but the leads we get are a joke. People promoting their own businesses, lawn mowing (we are in construction and don't have lawn mowing selected), people requesting that they need asbestos removed (again, not something we do) & many others.
We have accepted a handful of leads, however, no reply back, not answering calls or emails. When I mentioned this to Grayson (our service.com.au rep), I am met with 'customers aren't sitting by their phones, they have a life and it may take a few more tries to get through'. As a business, we don't have time to be calling and emailing customers multiple times a day, multiple times a week for an initial reply back with no promise of a secured job.
We asked for a refund of the nearly $3000 we paid, but they 'don't do refunds' which is insane for the price we paid with no result.
Do not use this platform, they will persuade you to join with all these promises, then as soon as the money is in their bank they DO NOT CARE.
28 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Shania,
Thank you for sharing your feedback. We’re sorry to hear the experience hasn’t met your expectations.
During the initial call with your account manager, the owner of the business selected a flexible 75km package and requested to include both construction and lawn mowing categories. These were added to reflect the business’s plans to expand into broader service types, including construction and associated outdoor work.
Our platform delivers leads based on the preferences selected during setup. While we aim to connect businesses with relevant opportunities, we can’t guarantee job outcomes, as this depends on consistent quoting and timely follow-up with customers.
We understand it can be frustrating when you don’t hear back immediately, but as your account manager explained, customers are not always available straight away, and persistence is often needed in early contact attempts.
Regarding your refund request, as per our terms and conditions, refunds are not offered for change-of-mind or where leads have already been delivered and partially consumed. That said, we’re happy to assist you in reviewing your account settings, updating your lead categories, and providing quoting tips to help improve outcomes.
If you’d like to work through some options, please get in touch with our support team. We’d be glad to help.
I appreciated the ease in which I could recruit the right people for the jobs at hand.
I appreciated the ease in which I could identify two separate work projects that required specific expertise in plastering and electrical work. Advertising via Service.com enabled me to describe the tasks and then receive expressions of interest and approximate quotes to complete the tasks. Additional information from previous jobs completed by tradies assisted me to hire capable personnel who completed the tasks efficiently and in a timely manner.
1 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Bill,
Thanks so much for taking the time to leave such a detailed review. We're really glad to hear that you found the platform straightforward and that it helped you connect with capable tradies across both plastering and electrical work.
It’s always encouraging to hear that our service is making it easier for people to find the right help for their projects — especially when it comes to specific trades. Being able to compare quotes and read reviews from other customers is a big part of why we do what we do, and we're so pleased that it made a difference for you.
If there’s ever anything else we can assist with in the future, whether it's a new job or just some help using your account, don’t hesitate to get in touch — we’re always happy to help.
Thanks again for choosing service.com.au!
Warm regards,
The Service.com.au Team
This was an easy and comfortable…
This was an easy and comfortable service. It gave me quick contacts from tradesmen keen to do the work I needed. All four companies who contacted me were impressive. I will certainly use this service in the near future.
16 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Tony,
Thanks for the great feedback! We're so pleased to hear you found the process easy and comfortable, and that you connected with multiple impressive businesses.
It's fantastic to know you're planning to use Service.com.au again — we’ll be here whenever you need us!
All the best,
The Service.com.au Team
Very easy to use the service
Very easy to use the service.
Just tell what you want or need here, you will get all services you need.
Great helpers are here saving you money.
17 juli 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Sa Nay,
Thank you for your kind words! We're so glad to hear you found the platform easy to use and helpful in finding the services you needed.
Our goal is to make the process as smooth and cost-effective as possible, and it's great to know that the tradies you connected with made a positive difference.
We appreciate you taking the time to share your experience and look forward to helping you again in the future!
Best regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Rick,
Thanks for the great feedback! We’re so glad to hear that your experience was simple and effortless — that’s exactly what we aim for. Making the process smooth and stress-free for our users is what Service.com.au is all about.
We appreciate you taking the time to share your experience and hope we can help again whenever you need something done — quickly and easily!
Warm regards,
The Service.com.au Team
Electricians
I was really surprised that companies replied to my enquiry so fast. There was a lot of choice too. I will use this Service again in the future. Thank you.
16 juni 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Gail,
Thank you so much for your lovely review! We’re so pleased to hear that you were pleasantly surprised by the quick responses and the number of options available to you. That’s exactly the kind of experience we strive to provide — fast, reliable, and full of choice.
We’re thrilled to know you’ll be using Service.com.au again in the future, and we’ll be here whenever you need help finding the right professional for your next project.
Thanks again for your kind words!
Warm regards,
The Service.com.au Team
Antwoord van Service.com.au
Hi Kathy,
Thank you for your feedback! We’re so glad to hear that you experienced quick and efficient service — that’s exactly what we aim to deliver.
We really appreciate you taking the time to share your experience and hope to assist you again whenever you need reliable support for your next project.
Warm regards,
The Service.com.au Team
Good except couldn’t take down job…
Good except couldn’t take down job easily when accepted.
26 juni 2025
Review zonder uitnodiging
Antwoord van Service.com.au
Hi Raylene,
Thank you for taking the time to share your feedback. We're really glad to hear that your overall experience with Service.com.au was positive, but we're sorry to learn that removing your job listing wasn’t as straightforward as it should have been.
We’re always looking for ways to improve our platform, so your comment is very helpful. If you're ever in a similar situation again or need assistance with anything on the site, please don’t hesitate to reach out to our team at 1300 523 787 — we’re always happy to help.
Thanks again for using Service.com.au, and we hope to assist you again in the future with an even smoother experience.
Warm regards,
The Service.com.au Team
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