Setur Health Reviews 

13
•
TrustScore 4 uit 5

4,2

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Bedrijfsgegevens

  1. Gezondheidsconsulent

Geschreven door het bedrijf

Providing solutions that meet your needs through quality-oriented hospitals A flawless experience and high customer satisfaction are among the most fundamental values for service brands. Focusing on 'people' rather than sales is one of the most important factors to achieve success. With the awareness of this fact and the corporate values it inherited, Setur Health aims to be a pioneer in the sector as a brand that identifies its success and reputation with the satisfaction of its guests and focuses on people. From the first day to the last day of your experience, we consider every detail to make it perfect, and work to turn this arduous process into an experience beyond your expectations with our professional staff and carefully selected contracted health institutions. By prioritizing patient safety, travel and complication insurance focuses on ensuring that you can complete this arduous process without any problems. Collaborates with specialized and experienced medical personnel. Provides tailored, high quality, specialized and integrated healthcare services. Provides services in accordance with procedures and ethical rules by focusing on patient privacy. Setur Health is with you at every stage of treatment, providing personalized assistance with medical translation expertise during your medical journey. It works with internationally recognized hospitals and clinics with JCI, TEMOS or ISO 9001, 14000 and 27000 certifications. It provides 24/7 support with an international call center. As one of Turkey's leading travel companies, it offers the best quality accommodation to suit your needs. End-to-end service by streamlining processes Setur Health plans to continue its transparent communication, trust, quality and customer satisfaction-oriented service approach in the field of Health Tourism by keeping the Koç Group corporate culture alive in every service, offering options and solutions suitable for everyone, inspiring confidence, developing personalized suggestions and inspiring. Setur Health aims to provide the highest quality service in the field of Health Tourism through agreements with many specialized health institutions in Turkey, including the American Hospital, which continues to respond to expectations in the field of health by combining its experience with the most up-to-date technological and scientific approaches while leaving a century behind, the American Hospital, which offers quality-oriented health services by combining 100 years of knowledge and experience with the most up-to-date technologies, the Koç University Hospital, which started its operations as the training and research hospital of Koç University in September 2014 on an area of 220,000 square meters, aiming to apply the latest medical approaches in the highest quality and in a transparent manner. Setur Health offers a wide range of services and fixed price guarantees through institutions recognized for their modern medical technologies and high standards to ensure that your treatment process is as comfortable as possible. Setur Health is also committed to ensuring your safety and satisfaction at the highest level with patient-oriented doctors and hospitals. In addition, it will also offer personalized flight services to those who wish with the experienced flight crew and aircraft equipped with the latest technology of the Setair brand, under which it carries out private air transportation activities. Our Mission By closely following the developing health tourism and technologies, we always provide our customers with the best service, service and quality with Turkish hospitality in a highly trained professional team spirit in line with ethical procedures. Our Vision To create value for our customers, to respond to their expectations with quality and stability and to be their solution partners. Our Basic Principles One of our basic principles is to provide the services you need with the same contemporary understanding and superior service quality, and to meet your expectations in the most appropriate way for your individual needs. Governance Setur Health's constant and unchanging goal is to create increasing added value for all its stakeholders, such as its umbrella brand Setur, and to carry out all its activities in line with international standards of corporate governance, customer satisfaction, social responsibility and environmental protection principles.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

13 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(13)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing experience

From the start of my journey to fix surgery damage at home in Canada to the end of a mommy makeover in Istanbul, I can't even say how happy I am with the whole thing.

Raira really listened and answered all my questions before I decided to go for it. It's a huge decision to fly almost 9,000 miles to another country for surgery, and she made it way less stressful. Once I got to Istanbul, they picked us up at the airport and took us to our hotel. Raira met me at the hospital on surgery day, and she was awesome at keeping me calm and helping with translations so I understood everything that was going to happen, and she was there when I woke up.

I can't praise this company enough for everything they did to make this a stress-free, enjoyable experience. I totally recommend them; if you're looking to get something done, you won't regret having them there to guide you to a new you!

17 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Non surgical Endolift

I had a non surgical facial treatment in Antalya.
I chose an Endolift following my consultation with Dr Zahide Eris Zorlu a few days ago, and I am delighted with the results so far.
Dr Zahide was lovely, professional, skilled, and inspired every confidence in me.
Incidentally, she is more beautiful when you meet her than her photo. She has many years of experience working in Istanbul.
I came to Antalya for a holiday and minor dental treatment.
I also wanted to explore having some non surgical treatment to lift my lower face and neck, I am 63 years old.
My search found Meryem a medical advisor from Setur Health.
I found Meryem to be very friendly and easy to communicate with both by message and speaking to directly.
She put me in touch with Dr Zahide.
I was very happy with my experience and, most importantly, the treatment.

6 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Customer support

From beginning to end the customer service has been great. Respond quickly and replied to all my concerns and questions. Found them to be friendly and patient with me. Understanding and always ready to seek answers for me with no complaints. Wonderful experience, considering I am far way around the world 🌍 thank you.

8 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

How I got tricked!

We didn't have a chance to go through experience of hair transpatation because we were tricked.
I won a giveaway that Setur Health organized in collaboration with one serbian influenser. The prize was full transplatation, two nights in hotel for the patient and one more person and all the care needed after transplatation (lotion,shampoo). We only had to pay plane tickets.
After winning the rules have changed - we had to come in June (they told us that on 27th of May and the giveaway finished on May 11th) and they will only cover one transplant this year and the second one next
year we have to pay and they didn't know to tell us the price (the giveaway was for FULL transplant). And when I asked for explanation I got offensive replay from their offical instagram profile.
I have proofs for all of this.
So I don't recommend this unprofesional clinic!

27 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Meryem!

I’m writing this review to express my heartfelt thanks to Meryem from Setur Health for her outstanding support throughout my medical journey. From the very beginning, she was the first and most helpful person I connected with in finding the right surgeon for my sliding genioplasty.

Meryem went above and beyond in every aspect—whether it was helping me navigate financial matters, arranging transportation, answering my concerns, or organizing the entire process of my treatment in Istanbul. Her attentiveness and genuine care were felt every single day of my stay.

One moment that truly stood out was when my flight was delayed and I arrived late at my Airbnb, unfamiliar with the area and unable to buy any food or water. Meryem anticipated this and kindly arranged for both to be delivered to me that very night. That gesture meant the world to me and perfectly reflects her thoughtfulness and professionalism.

Another unforgettable moment was when I found myself a bit lost trying to locate the doctor’s office—without internet access and feeling unsure of where to turn. That’s when Efe came to the rescue. His timely arrival, calm presence, and willingness to guide me through the unfamiliar streets made all the difference. I'm so grateful for his support at that crucial moment—it really highlighted the reliability and teamwork within the Setur Health crew.

I would rate Meryem 11/10 and wholeheartedly recommend her as a star team member. On top of all that, we’ve built a lovely friendship—and I’ve even invited her and her family to visit me in Greece so I can return the hospitality.

Kind people like Meryem—and caring teammates like Efe—deserve to be recognized and celebrated. I sincerely hope Setur Health continues to value and support their incredible work.

24 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience

Few months ago I went to Istanbul to get full checkup tests. Everything went smoothly, I wasn’t worried about the language barrier at all, the doctors were very welcoming and understanding. Usually I hate going to hospitals because of all the stress, horrible smell and everyone rushing you so the next patient could come in. This time I felt as good as I possibly could - I could ask all the “stupid”questions I had and everyone would explain calmly. Thank you for what you are doing - great job!

13 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My 65-year-old friend from Niagara…

My 65-year-old friend from Niagara Falls recently sought dental treatment in Istanbul, Turkey; including implants and fillings. After researching options, I discovered SETUR Health and contacted their representative. She promptly connected with my friend and meticulously organized his entire trip to Istanbul, covering flights, hotel reservations, and airport transfers.

The dental procedures—three implants, two fillings, and a full cleaning—were completed ahead of schedule. Additionally, my friend had been experiencing hearing loss and wished to consult a doctor. The SETUR Health representative efficiently arranged an appointment, where he was examined and prescribed a hearing device at half the price he would have paid in Canada.

All treatments and services were completed within five days, during which SETUR Health also organized a brief historical sightseeing tour for him. He expressed immense satisfaction with his visit and plans to return to complete his dental work, this time accompanied by his wife.

I am delighted to see him so pleased with the healthcare services provided by this company. Their comprehensive approach and attention to detail have made a significant positive impact on his well-being. He will revisit Istanbul and finish up the remaining part for implants, this time he wants to take his wife and stay more.

15 november 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I had an amazing experience with Setur…

I had an amazing experience with Setur Health! I traveled with them for a cosmetic procedure and a full filler package, and I couldn’t be happier with the results. From start to finish, everything was handled professionally and seamlessly. The team was incredibly attentive, ensuring I felt comfortable and informed throughout the entire process.

The clinic was modern and clean, and the medical staff were highly skilled and caring. My results exceeded my expectations, and I felt completely supported from my arrival to my departure. Setur Health truly offers a great experience. I highly recommend them to anyone looking for high-quality treatments combined with excellent customer care!

6 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

“Exceptional Service and Care!

“Exceptional Service and Care!

I had an outstanding experience with Setur Health, which provided exceptional support throughout my medical journey in Turkey. From organizing appointments with top-tier hospitals to ensuring smooth communication and transportation, every detail was meticulously handled.

The medical team at the hospital was professional, attentive, and highly skilled, making me feel safe and well cared. I am grateful for their dedication and professionalism.

I highly recommend Setur Health to anyone seeking high-quality healthcare services abroad. They truly deliver on their promise of exceptional care and support!”

2 december 2024
Review zonder uitnodiging

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