Shady Rays Reviews 

562
TrustScore 2.5 uit 5

2,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I did not want to leave a negative review as I really wanted to like these prescription sunglasses. At first they were great and rivaled my Oakley prescription sunglasses But the Shady Ray frames... Toon meer

Beoordeeld met 2 van de 5 sterren

They advertise a lifetime warranty, but it is actually a limited 2-year warranty. Customer service just keeps giving me runaround. False advertising on the "lifetime" warranty—it's only 2 years now. C... Toon meer

Beoordeeld met 5 van de 5 sterren

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered sunglasses and somehow ended up with a $12 hard case added on to the oder. I returned the glasses (poor fit and cheaply made) along with the hard case. They gave me partial credit for glasses... Toon meer

Bedrijfsgegevens

  1. Winkelen en mode

Geschreven door het bedrijf

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Contactgegevens

2,4

Slecht

TrustScore 2.5 uit 5

562 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 27% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,4

Alle reviews

(562)

64 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Possibly the worst sunglasses I’ve…

Possibly the worst sunglasses I’ve owned. Lens quality similar to the cheap throw away you’d find at a gas station. They replaced the original pair for this issue but they were the same. Also sent an extra pair of a different style, same problem. Just can’t see clearly through them.

28 april 2024
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey There! We're so sorry to hear you are having an issue with your shades. We make our shades with high quality polarized lenses and materials and we stand behind our quality 100%. Please reach out to our team at support@shadyrays.com with details of the issue you are having and we would be happy to help!

Beoordeeld met 2 van de 5 sterren

Took money but eventually got them

Took money, haven't shipped, don't respond to emails, don't answer phone, don't respond to texts.

After a very very lengthy time on hold, finally got a hold of someone and received glasses several days late.

The glasses themselves are nothing to write home about.

24 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

So cheap

So cheap, break easily and you can buy new ones for what they're worth as replacements. Then those will break and you'll get sick of it

9 januari 2024
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey there! I'm so sorry to hear you are unhappy with your shades. It sounds like you could be experiencing a Craftsmanship issue with a particular style. We back our shades 100% and are happy to look into this further for you. Please reach out to our team at support@shadyrays.com so we can help resolve the issue.

Beoordeeld met 1 van de 5 sterren

SHADYrays is definitely SHADY

Just wanted to let you guys know the claims of “in the family for life” as the ad states and replacement for broken lost glasses are total BS. Early adopter here, 2019. Without customers like us this company wouldnt even be here anymore. They’d have come n gone like a fart in the wind. As an early adopter, What thanks do I get?? Cut off. Recently went to get a replacement pair and was told I wasn’t entitled to another. Sorry. Out of luck. They’ve changed policy since launch and now only offer 2 replacements. So over 5 years I’ve used my 2… that’s one set every 2 years. By no means abuse of the system. In fact, I feel that’s pretty responsible of me. They don’t. Told me to kick rocks. SHADYrays indeed.

1 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bait-and-switch phony discount offers

They advertised 30% off so the $54 glasses, when added to cart, showed as $37.80
I went to checkout to order and luckily paid attention since the checkout process was charging me the full $54. I notified them of the problem and they just offered a lesser discount of 20% off. An ethical business would not attempt this kind of bait-and-switch tactic.

15 maart 2024
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey David, we are sorry to hear this happened to you. We do not want you to think of our company in this light! Here is a 30% off code which you should have gotten in the first place use code SPARK and be sure to let us know if we can do anything else for you. Again sorry for the trouble!

Beoordeeld met 5 van de 5 sterren

I have got to say again

I have got to say again, as I always tell my friends and family Shady Rays are the best. I am a long term convert from another top of the line sunglasses manufacturer.
Shady Rays has always come through for me. They are my go to set of sunglasses, (I have about 6-7 pair.) Occasionally I use different pair for golf and then casual wearing. Customer support is second to none.
Scott
Connecticut

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shady Rays are awesome

Shady Rays are awesome. The lenses are great quality and their replacement service is absolutely fantastic. Love the brand, will always be a customer

12 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great quality, low price, great service

Shady Rays has been exceptional. They're super affordable and my pai is actually really study and never fogs up. I have been super impressed with this company, and their customer service has been incredible and friendly. There's nothing about them I don't love.

19 februari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Cheaper quality than expected

The ordering process what pretty simple, however I don't think it was clear enough that the cost was in USD. Shipping took over 3 weeks, which is disappointing considering other products prlurchase from the same country and others further away arrived much more quickly. The sunglasses themselves are fine. The quality feels cheaper than expected, and the metal details actually look like chrome painted plastic. I was super excited to get these but honestly am little disappointed.

19 februari 2024
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey Sam! I'm so sorry for the delay in shipping your order. We try to pick the best option but unfortunately, some areas may unexpectedly take longer than others. We make our shades with high quality frame and lens materials and stand behind our shades 100%. If you have any questions please reach out to our team and we would be happy to help!

Beoordeeld met 1 van de 5 sterren

Should be called Sh *tty Rays

Should be called Sh *tty Rays. You could literally get this quality of sunglasses at a gas station and save yourself $50. Blown away by how poor the quality is. I took them out of the case and the frames are made of the kind of quality of plastic they use for plastic utensils.

Great marketing for a reason - the product is awful.

17 februari 2024
Review zonder uitnodiging
Logo Shady Rays

Antwoord van Shady Rays

Hey Brian! We're sorry to hear these shades may not be for you. We make our shades with high quality materials and we stand behind our product 100%. We offer free returns and exchanges for 30 days after your purchase if you would like to try something else!

Beoordeeld met 5 van de 5 sterren

Great customer service!

Sunglasses broke so I reached out to shady rays and they replaced them free of charge!! Maddie and Ashley were amazing. So quick to respond and get things handled for me. We will definitely be lifelong customers!

26 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mariah from Shady Rays is great

Mariah, the Brand Ambassador who was assigned to my replacement request, was extremely attentive, prompt, and helpful. The style that I lost was discontinued but she offered me a number of excellent alternatives, and she was also kind and quick with a response. A big reason I keep using Shady Rays is their customer service. Thank You!

14 november 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product, great people, and great company

I’ve used Shady Ray products for years now and they continue to be a great product that is also affordable. Every company will have some type of issue whether it be shipping, cost, service, etc. I he difference with Shady Rays is they stand by their product and always support the customer first.

3 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Had issues that were resolved by customer service immediately. I have purchased several glasses from SR and love them. Last purchases were with readers. Well worth it for out door activities.

21 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shady Rays is an excellent company

Shady Rays is an excellent company, I would buy from them again. They offer excellent customer service and a good pair of shades ! I need a prescription, the lenses are excellent quality. My rizz factor sky rockets when I wear them. Jim OD

15 december 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer