Shakespeare's Globe Theatre, London Reviews 31

First time to Globe. Bought balcony tickets. View of stage non existent. After 30 minutes of desperately trying to enjoy the audio presentation, asked staff to be moved. Immediately moved us to a "partially obscured visibility" location. Unfortunately apart from the rather limited view, we were placed right by a group of 13 year old French school kids, who were bored out of their minds and made that clear in a number of obvious ways. Sorry to say. Whole evening was a huge disappointment.

It may be that the actors gave a great performance -
I have no idea. Those who saw what was going on seemed to think so.

Looking now it seems our seats have been removed from sale. Well that's reassuring.

PS_ I have called this review - "Much ado about nothing". Shows you how much I followed the play - it was called "Comedy of errors" Ah well!

Sorry Globe to give such a bad review - but it was pretty bad!

The interface of their website works very bad on i-phones. The booking was made for an incorrect day, and their support team refused to help me to find a solution to the problem nor issue a refund.

Huge thanks to Mark, who led the walking tour with a friendly and knowledgeable enthusiasm that was truly infectious. His obvious love of what he does shines through, as does his love of Shakespeare and not only the Globe but the Sam Wanamaker Playhouse. An absolute treat of an hour well spent soaking up a bit of London's lesser talked of past.

We queued at the main box office foyer to get tickets for the guided tour, which we were really looking forward to. There were two ticket desks, both manned, and a customer service desk occupied by two ladies, who were deep in a loud, "gossipy" conversation. It then transpired that the second box office desk employee was clearly not interested in selling tickets or dealing with our queue and the two "information" ladies simply refused to get involved in the process of assisting the sales process. A full fifteen minutes later we were still in exactly the same position ..... our sales queue had not moved at all except that it was doubled in length as more unwitting Shakespearean fans had joined us to make purchases. Twice, potential customers asked the "information" ladies if they could assist and twice they refused to do anything except continue their banal, and quite loud chit chat. After a full 20 minutes we simply gave up and left. This small story and very negative experience might seem like much ado about nothing, but this terrible customer service has lost the Globe theatre some sales, and generated ill feeling. As a result of this comedy of errors we wont be taking the guided tour, or spending our money with you until someone in charge of the front desk realises that customer service should have progressed since Elizabethan times, and the cash paying peasants need to feel that their presence is actually welcomed. Poor old Will would be turning in his grave if he could see how theatre fans are treated at the Globe box office in 2022.

What incredible customer service. My daughter was sick on the morning of the performance and, despite it being an 11am show, they moved the tickets no problem at all.
They were so sensitive to the situation and exchanged our tickets at no extra cost, quickly and painlessly. Even asking how my daughter was.
In such a time of recession, where theatre is a luxury that some people can't afford, to be able to attend a show for £15 and to be able to move it if you are sick, is priceless.
I know where I'll be booking all my tickets! X

Really awful . Activity for wife’s 40th to go to Shakespeare globe and meal for two . Covid hit , couldn’t boom. Managed to get it extended . Went to book, sorry , not taking bookings for the globe yet . We went to London and sure enough , people were in and out of the globe . Managed to get voucher extended again , as we only have set times when wife is off work that we can go , schools etc . We go to book, site says to go to encore so we go to encore to book online , no experience for globe shows , so have online chat with encore , who doesn’t really know anything but someone will call me back in two days . Two days later no call. So I email activity superstore , and reply says sorry we don’t do that experience anymore , here’s another choice , and it was not what my wife wanted to do , so I send email in disgust saying this is Mis selling , they come back and say they have given us another option , if we not happy , then there is nothing they can do . So I have replied saying you can pay the money back as you can’t provide what I paid for . I am awaiting response , but can bet it will say no . Do not use this company . I will be contacting trading Standards and the globe to express how shocking and scamming this is .

Magical experience in a stunning location.

A must visit when in London.

Wonderful.

I’ve been to the Globe to see several plays and have loved it each time. It would be nice to see a slightly more traditional version of the plays sometimes however the atmosphere is always amazing and the actors are great at making the emotions and comedy shine through in a way that is easy to understand for everyone. There is something magical about the Globe and I cannot wait to visit again.

The Shakespeare Globe use to be my favourite theatre to go to but now I don't think I'm the target audience anymore.Over the past three years they've been reimagining a lot of the plays very badly and they don't make sense when they don't follow the books.I recently went to see the reimagined version of Romeo and Juliet and I felt like the play was aimed at children and it just reminded me of the 1996 film with Leonardo DiCaprio and Claire Danes in it.They even reimagined the As You Like It play but the acting was that bad I couldn't wait for it to finish and when the fans were clapping at the end of the play I thought I watched a complete different play to them.
Before 2019 I would of gave The Globe 4* but because I'm not their target audience anymore and that the acting in the plays is getting worse I only gave it a 3*

My wife and I have attended many, many productions at The Globe over the years. They have always been a highlight of our London visits and always very enjoyable.

We live in France so when the Covid-19 regulations allowed us to visit London again, we jumped at the chance to include The Globe and a production of “Romeo and Juliet” in our schedule.

Well, what a great disappointment that was. We booked on-line but there was no mention that the production would be in modern dress. Part of the magic of Shakespeare is the combination of period dress and Shakespeare’s prose as well as the wonderful ambiance of the theatre.

Frankly, we have seen better amateur productions and as for the socio-political notices behind the stage, it was turned into an amateur, angry student production. It was truly terrible. It is evident that the actors did their best with what they had, but who on earth allowed this abysmal production to go ahead?

How could we recommend to our overseas friends that a visit to The Globe is essential, when it appears to have been taken over by juvenile radicals.

I absolutely adore Shakespear's Globe Theatre, I can't wait for it to re-open. Some amazing memories here seeing outstanding shows. The staff are always very welcoming and helpful.