My son ordered two items for which money was taken, but nothing was ever delivered. We are now on our sixth attempt to contact the company, all to no avail. WhatsApp, Messenger and email messages are... Toon meer
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Two hockey playing sons. One absolutely obsessed with keeping grip fresh and perfect. Also obsessed with keeping his sticks (indoor/outdoor) ‘bussin’ The extensive choice of colours and personal... Toon meer
Bedrijf heeft geantwoord
Complete scam! Avoid! Ordered two items, they only sent one, and then continued to ignore me when I tried to get in contact with them. EDIT: I finally managed to get in contact via phone as the... Toon meer
Bedrijf heeft geantwoord
I ordered some grips for a new stick and ordered it with next day delivery. I have yet to receive my delivery - I emailed the Shammy team and have had no reply either. Have previously used this compa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We started Shammy Shack in 2010 as we wanted to bring colour to the world of hockey. We were the first company in the world to provide five different coloured over grips and now you have the choice of over 50, still the largest anywhere on the planet. Talking about the planet - As parents we want to safeguard the environment. We recycle as much as possible and are striving to be plastic free by the middle of 2019. We don't use product packaging and have implemented a walk to post scheme. Hockey players like us have a great reputation for fair play. We try and emulate this at Shammy Shack by not charging too much for postage and packing and keeping product prices as low as possible. If you don't receive your order for some reason we will replace it without moaning, something we try and do when the umpire's decision goes against us. We are always looking at ways to improve and innovate, if you have any ideas we'd love to hear from you. What's coming up? Well that would be telling but we do have some exciting things in the pipeline.
Contactgegevens
Verenigd Koninkrijk
- shammyshack.com
2,6
Slecht
28 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Prompt delivery
4 december 2024
Antwoord van Shammy Shack
Thank you, we try our best to get your orders out as quickly as possible.
In Chamois Heaven!
Two hockey playing sons. One absolutely obsessed with keeping grip fresh and perfect. Also obsessed with keeping his sticks (indoor/outdoor) ‘bussin’
The extensive choice of colours and personalisation will keep him busy…. Pretty sure team mates soon! He will post some pics when he gets round to it.
For my younger son, following in brother’s footsteps choice of colours and duo colours allow for easy recognition of stick, hopefully preventing someone else picking up.
Great choice of colours for all players. Thank you
16 december 2024
Antwoord van Shammy Shack
Thank you Meriel, glad the boys are enjoying their hockey.
You get what you pay for.
The products are as they always have been, fit for purpose. The benefit of using ShammyShack is the range available in one place, though marks deducted because often several items are out of stock.
A fair product at a fair price.
Quick delivery.
22 november 2024
Antwoord van Shammy Shack
Hi Tony, thank you for your review. We have just restocked so hopefully most of the products will be available. Unfortunately we are at the whims of the international market place so sometimes some colours aren't available.
Gone Bust or a Scam
My daughter ordered a grip.2 weeks ago. No product and no communication. DO NOT USE THESE GUYS. They are really poor or have gone bust.!!
20 februari 2023
Review zonder uitnodiging
Antwoord van Shammy Shack
We haven't gone bust but did have some technical issues earlier in the year which have now been resolved.
Beware they take your money and you get no goods
I think this must be a scam. Paid for a new grip 2.5 weeks ago and it was supposed to arrive in 2-3 days.
Emails to Shammy shack go unanswered and the phone line doesn't seem to be answered either.
Will be pursuing recovery of my money through Shopify complaints and my bank.
18 december 2022
Review zonder uitnodiging
Antwoord van Shammy Shack
Hi Steven, I hope your issue was resolved.
Faced issues - eventually fixed.
Complete scam! Avoid!
Ordered two items, they only sent one, and then continued to ignore me when I tried to get in contact with them.
EDIT: I finally managed to get in contact via phone as they were ignoring emails. Thankfully, guy on the phone was very apologetic and helpful and offered to rectify the issue. The product itself is good, but customer service has been generally lacking.
17 augustus 2022
Review zonder uitnodiging
Antwoord van Shammy Shack
Glad we eventually got this sorted out.
awesome
cool colours, awesome delivery and they last much longer than the Dita or Grays ones, i wouldn't hesitate to use again also the deals are great £10 for three when its usually half that for just 1 shammy in shops or other sites
20 april 2011
Review zonder uitnodiging
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