there are so very many hidden features in the program, not all of which interests every trader but you will, I can guarantee you, discover your own amazing light bulb moment, when you find yours. Hav... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I called the "New Sharescope" support team for help after struggling for ages to find out how to fix a chart. The suport chap, Peter Corrigan, had excellent knowledge of the new system and advised an... Toon meer
Bedrijf heeft geantwoord
Paul was extremely knowledgeable and helpful. He patiently sorted out my portfolio issues and shared his valuable knowledge on SharePad as how can be used for finding the right stocks based on my long... Toon meer
Bedrijf heeft geantwoord
Peter has been beyond patient and kind. Great communicator, shown me how to best utilise Sharepad, quite impressed with the product and all the possibilities and customisations. Will definitely make... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Empower your investing with ShareScope – the UK’s #1 investment data and analysis software. Trusted by top investors and voted Best Investment Software by Investors’ Chronicle and the Financial Times, ShareScope helps you stay ahead with superior insights and award-winning support. Since 1997, the “Bloomberg for Private Investors” has delivered prices, financials, news, charting, powerful screening, and portfolio management, backed by a 5-star Trustpilot rating. Access UK, US, CAN & EU stocks, funds, ETFs, bonds, forex, crypto, and global indices – all as standard. Upgrade to ShareScope Pro for real-time data, Level 2, advanced layouts, and professional news. Start your 30-day risk-free trial at sharescope.co.uk.
Contactgegevens
Ionic House, EC2A 3DR, London, Verenigd Koninkrijk
- 02077498504
- support@sharescope.co.uk
- sharescope.co.uk
4,8
Uitstekend
730 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was worried about the new version…
I was worried that the new version would not have the functionality that I needed, I should not have worried.
24 april 2026
Peter is always very helpful and…
Peter is always very helpful and patient, so makes the whole process enjoyable and fairly easy
20 april 2026
Antwoord van ShareScope
It’s lovely to hear that Peter’s patience and helpful approach made the experience both enjoyable and easy. We’ll be sure to pass on your kind feedback to him. Thank you for taking the time to share your review.
Very helpful
Ran through everything required and very impressed. Been with Sharescope for years. Best out there.
31 maart 2026
Antwoord van ShareScope
We’re really pleased to hear you found the session so helpful and that everything was covered clearly. It means a lot to have your continued support over the years, and we’re delighted you still consider ShareScope the best out there. Thank you for the 5-star review.
Excellent customer service
Excellent customer service, with 1-1 training available. Excellent platform also with copious amounts of information. Can't fault it so far.
30 maart 2026
Antwoord van ShareScope
It’s great to hear you’ve had such a positive experience so far. We’re really pleased that both the one-to-one training and the depth of information on the platform are proving useful. Thank you for the 5-star review – we’re here if you need anything as you continue using ShareScope.
Antwoord van ShareScope
We’re very pleased to hear that you received knowledgeable and friendly support. Thank you for the 5-star review, Richard – it’s much appreciated.
Disappointed
I have been a subscriber to Sharescope Legacy for 19 years and more recently with Sharepad add-on but, because Legacy is being phased out, I have now migrated my transactions to new Sharescope.
In the dividend view I note that each company's final and interim dividends are listed separately, in date order, and not grouped together as in Sharescope Legacy.
In my opinion, and I'm sure most people would agree,this is very inconvenient when preparing a year-end tax return.
I raised the matter with Sharescope support but there was no enthusiasm for changing it, even though the former system was so much better.
23 maart 2026
Review zonder uitnodiging
Antwoord van ShareScope
Hi Robert, thank you for your review.
We understand your frustration here. There are some differences between the legacy product and the new ShareScope, and we know that certain changes, like the dividend view, can feel less convenient when you’re used to a particular way of working. Your feedback has been noted and shared with the team, and we’re sorry your earlier experience with support left you feeling this wasn’t being taken seriously.
If it would help, we’d be very happy to arrange a short training session to walk through the dividend views and show ways to make this process easier in the current version. Just let us know and we can set that up for you.
I had some technical queries regarding transitioning to the new Sharescope system
I had some technical queries regarding the migration to the new Sharescope system and Peter Corrigan answered these swiftly and explained matters in a concise and easily understandable way. I was very impressed. He has gone on to support further technical queries.
12 maart 2026
Antwoord van ShareScope
Thank you, Phil, for your 5-star review. We’re very pleased to hear that Peter was able to address your queries promptly and explain everything in a clear and understandable manner. It’s also great to know he has continued to support you with further questions.
Great 1-2-1 training offered
Great 1-2-1 training offered. Clear and concise from knowledgeable staff.
20 maart 2026
Antwoord van ShareScope
We’re delighted to hear that you found the one-to-one training clear, concise, and helpful. It’s great to know our team’s knowledge made a difference. Thank you for the 5-star review.
Valuable Finacial programme which pays for itself.
Sharescope is handling transfer from sharescope legacy to New Sharescop. Training is provided which is very helpful and well organised. Support service has always been good.
6 maart 2026
Antwoord van ShareScope
We’re really pleased to hear that you’ve found ShareScope such a valuable tool and that the training and support around the move from Legacy have been helpful. It’s great to know the transition is going smoothly. Thank you for the 5-star review and for your continued support.
Sharescope Gold was superb
Sharescope Gold was superb, and has been a real money-maker for me for 22 years. The replacement version is slower and less effective in many ways. The worst single error is that several clicks may be necessary to do a job previously done by one. Frequently you have to click on menu buttons in unlikely places on the screen. Please retain Gold! Information which Gold had on one page is now spread over 4 pages. Slow, inconvenient, and unnecessary!
5 maart 2026
Antwoord van ShareScope
Thank you for taking the time to share your feedback, and for being a ShareScope Gold user for such an incredible 22 years. We really appreciate your loyalty, and it’s great to hear how valuable the product has been for you over such a long period.
We completely understand that moving away from a platform you’ve used for so long can be frustrating, especially when tasks that used to feel quick and familiar now seem different or take a few more steps.
One thing that many long-time Gold users have found helpful is taking part in one of our one-to-one training sessions. During these, our team can walk you through the platform, show you quicker ways to find information, and help recreate many of the things you were used to doing before. Gold users who were initially unsure have told us that after spending some time with the training, they’ve become much more comfortable with the platform and in many cases now prefer it.
It’s also worth mentioning that the current platform runs online rather than locally like the legacy desktop version, so performance can sometimes be influenced by the speed or stability of the internet connection being used. If you are experiencing any slowness, our team would be happy to look into that with you as well.
If you would be open to it, our support team would be very happy to arrange a training session and help you get more comfortable with the new platform.
Thanks again for your feedback, and for being part of the ShareScope community for so many years.
Very helpful
Peter Corrigan was very helpful and nothing was too much trouble. I have used ShareScope for many years and their backup has always been good.
4 maart 2026
Antwoord van ShareScope
We’re really pleased to hear that Peter was able to help and that nothing felt like too much trouble. It’s especially nice to know you’ve found our support consistently helpful over the many years you’ve been using ShareScope. Thank you for your continued support and for the 5-star review.
Very Informative and Useful
My call with Peter was on time and very informative. He set some screens up for me that have made life easier. The training videos and support is very good as is the platform.
2 maart 2026
Antwoord van ShareScope
Phil, it’s great to hear that your session with Peter was both punctual and helpful. We’re pleased the screens he set up have made things easier for you, and that you’re finding the training videos, support, and the platform itself so useful. Thank you for the 5-star review.
Antwoord van ShareScope
We’re delighted to hear that you received such knowledgeable and efficient support. Thank you for the 5-star feedback – it’s greatly appreciated.
Exemplary service . . again
I’ve been a Sharescope subscriber since 2000. Very nervous about the recent transition to their new platform. I needn’t have been, all went smoothly and is vastly superior. Did have a query this morning. Rang their helpdesk at 8:30, Tom resolved my problem in ten minutes. This is typical of the service I’ve always received.
26 februari 2026
Review zonder uitnodiging
Antwoord van ShareScope
It’s fantastic to hear from someone who’s been with ShareScope since 2000 – thank you for your long-standing support Trevor. We’re so pleased the move to the new platform proved smoother than expected and that Tom was able to resolve your query so quickly this morning. It means a great deal to know the service you’ve received over the years continues to meet that standard.
Peter dealt with my query and I'm…
Peter dealt with my query and I'm delighted to say that he was the living embodiment of exemplary customer service from start to finish. If only some of the FTSE 100 companies could be such a pleasure to deal with...
26 januari 2026
Antwoord van ShareScope
Philip, that’s wonderful to read – thank you. We’re delighted to hear that Peter provided such exemplary service from start to finish. Comparisons with FTSE 100 companies are high praise indeed, and we’ll make sure your generous feedback is passed on to him and the wider team.
Changing from the legacy product
Changing from the legacy product was a big move for me after 20 years, although I was confident that Sharescope help would be there for me because it always has been. Tom used Teamviewer to recreate what I have been accustomed to looking at and made the move very easy for me. Thank you Tom.
24 februari 2026
Antwoord van ShareScope
Making a change after 20 years is no small step, so we’re really pleased to hear the move felt smooth and well supported. It’s great that Tom was able to recreate the layout you were used to and make the transition feel straightforward. We’ll make sure we pass your positive feedback on to him.
Thank you for your continued trust in ShareScope and for the 5-star review. As ever, we’re here should you need any more assistance.
Let down and leaving after over 15 years
After over 15 years with Sharescope they let me down. Be warned that the new programme cannot deal properly with multi currency accounts, ie trading accounts which allow you to hold more than one currency. You have two possible options I won’t go into here but note you cannot both replicate the currency accounts AND get reliable CGT calculations. Sharescope is no longer fit for my purposes and I will be exiting.
23 februari 2026
Review zonder uitnodiging
Antwoord van ShareScope
Thank you for your feedback Martin, and we're sorry to hear you've had a frustrating experience – particularly given your loyalty to ShareScope over the past 15 years.
You're right that the new platform handles multi-currency differently to our legacy product. In new ShareScope, users can specify a portfolio currency at the point of creation, and multiple portfolios can be grouped together, allowing records to be amalgamated and viewed in a single converted currency. Although we have endeavoured to make the upgrade from Legacy as seamless as possible, we appreciate that this different approach may not suit all users moving over.
CGT calculations are only supported for transactional records held in Sterling. This is the case for ShareScope and Legacy ShareScope.
We're grateful for your valid feedback – it helps us understand where we need to focus our efforts as we continue to develop and improve the platform.
Thank you for being a ShareScope customer for so many years, and we wish you the very best with your investments.
Support team
Peter was very engaging and helped me through a few issues i had. Explained it slowly so that i could understand how to navigate and apply the filters. Explained what sharescope could do and gave me some ideas that could help.
20 februari 2026
Antwoord van ShareScope
We’re really pleased to hear that Peter was able to guide you through everything clearly and at the right pace. It’s great that the session helped you feel more confident navigating the platform and making the most of the filters and features. Thank you for the 5-star review, Ditesh – we’re here if you need any further support.
Antwoord van ShareScope
Thank you for the 5-star review. We’re really pleased to hear you’ve had a great experience with our support team.
Very helpful helpline, even though the end result is, in my opinion, not as intuitive as the old version.
Very helpful helpline.
6 februari 2026
Antwoord van ShareScope
Thanks very much for the review Kim and for sharing your feedback. We’re really pleased to hear you found the helpline helpful.
We understand that the new ShareScope can feel less intuitive at first, especially if you were very familiar with the previous product. That’s exactly why we place such a strong focus on training and guided support - to help users get comfortable quickly and make the most of the platform’s capabilities.
Please do book as many free one-to-one sessions as you need plus we're always on the end of the phone or email. We remain fully committed to making your upgrade from Legacy ShareScope to new ShareScope as seamless as possible.
Thanks again for your feedback and for taking the time to leave a review.
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