Shef Reviews 100

TrustScore 4 uit 5

3,8

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

We have been loyal customers of Shef.com ever since they started their service in DC. We absolutely loved the variety of ethnic food to choose from and the diversity of excellent shefs from around the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is really a great service. I always have meals on hand, so I can decide if I want to simply eat one of them, or cook for myself that day. I have great tasty vegetables, lean proteins, all right i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

The first time I tried one of their dishes I threw it out immediately. It was rancid and the second most awful thing I've ever tried eating. Second week in, food still hit and miss but gave them ano... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This food is unbelievably tasty and the freshness is unbelievable even though I microwave all the meals. It’s definitely restaurant quality food, with a homemade/home-cooked meal feel and would recom... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Maaltijdbezorging
  2. Bezorgdienst
  3. Online voedselbezorgdienst

Geschreven door het bedrijf

Shef connects busy families with talented local chefs who cook fresh, homemade meals for small groups of nearby households each week. Think of it as having a shared personal chef—you get the care, quality and freshness of a home-cooked meal with the convenience of takeout, often at a better price. Our vetted local chefs handle all the shopping, prep and cooking, then deliver restaurant-quality meals straight to your door. It's a human-centered alternative to meal kits and traditional delivery that puts the heart back into feeding your family, while supporting local food entrepreneurs in your community.

Culinary Excellence. Guaranteed.

Geschreven door het bedrijf

QUALITY OVER QUANTITY
Local chefs submit their applications & less than 5% earn an apron.
TASTE-TESTED TO PERFECTION
Every dish is vetted for taste, quality & presentation by our culinary team.
CREDENTIALS YOU CAN TRUST
Licensed chefs & facilities — every Shef meets rigorous safety standards.
DEDICATED TO CULINARY EXCELLENCE
Every order is reviewed for the highest standards in safety and quality.

Love it, or it's on us

Money-back guarantee

If it’s not love at first bite, we’ll make it right. 100% money-back guarantee if you aren’t satisfied.

Contactgegevens

Promotion box for Shef

Sign Up For Weekly Shef Service

Save 30% on fresh meals crafted by trusted local chefs - from $54/week

3,8

Goed

TrustScore 4 uit 5

100 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I literally have no stress about food anymore

This is really a great service. I always have meals on hand, so I can decide if I want to simply eat one of them, or cook for myself that day. I have great tasty vegetables, lean proteins, all right in my fingertips. The way it's packaged is super convenient, because if I don't eat a meal I can just pop it directly into the freezer. I love it!

6 april 2026
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Antwoord van Shef

That stress-free feeling is exactly what we love to hear! Having options ready to go whenever you want them is such a game changer. Really appreciate you sharing this!

Beoordeeld met 5 van de 5 sterren

Really tasty food

Really tasty food, delivered conveniently, very nice selection every week.

1 april 2026
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Antwoord van Shef

Really appreciate you sharing this! It's great to hear you're enjoying the variety each week. Our shefs put a lot of love into every dish, and our delivery team works hard to make it seamless. Enjoy!

Beoordeeld met 5 van de 5 sterren

My go-to for quality meals and service

Have used this meal service for 6+ months and I receive consistent, quality meals and delivery. When an occasional glitch happens, customer service responds right away, actively listens to concerns and receives constructive feedback in the spirit of striving to improve. Individual shefs respond to feedback as well, and communication is professional and friendly. Pricing is mostly reasonable. Menu selections offer plenty of cultural/regional options. I highly recommend!

1 april 2026
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Antwoord van Shef

Six months in and still going strong — love to hear it! Really appreciate you taking the time to share such thoughtful feedback. It makes a difference for our shefs and the whole team. Glad you're enjoying the variety!

Beoordeeld met 5 van de 5 sterren

This time you got my delivery right and…

This time you got my delivery right and I really appreciate you getting it to my doorstep and picking up the red bags. I'll order again.

6 april 2026
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Antwoord van Shef

Really glad the delivery went smoothly this time! We appreciate your patience, and we're happy to have you back for another order.

Beoordeeld met 3 van de 5 sterren

Disappointed with recent changes in Shef.com

We have been loyal customers of Shef.com ever since they started their service in DC. We absolutely loved the variety of ethnic food to choose from and the diversity of excellent shefs from around the world! But we are very disappointed recently when Shef.com has reduced delivery to just 3 days a week and most of the amazing shefs we loved seem to have left. They are promoting a subscription based service now, the the meal choices there absolutely lack the diverse flavors that we loved. Now we are looking for alternatives on the DMV area.

1 maart 2026
Review zonder uitnodiging
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Antwoord van Shef

We really appreciate your loyalty and totally understand the frustration with these changes. Your feedback matters and we're working on improving the experience. Please reach out to support@shef.com so we can hear more about what you'd love to see!

Beoordeeld met 4 van de 5 sterren

The meals are tasty

Most of the meals we tried are very tasty.

3 maart 2026
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Antwoord van Shef

Really glad to hear you're enjoying the meals! Our shefs put a lot of care into their cooking, so it's great when that comes through.

Beoordeeld met 3 van de 5 sterren

Not fresh; decent

A lot of trash; I have no use for those red cold bags. Food was pretty good, but not better than a restaurant and almost as expensive, and really not very healthy or fresh (no greens). A few items, like the ribs, were just bad.

3 maart 2026
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Antwoord van Shef

Sorry to hear about the mixed experience, especially with those ribs. We'd love to make this right and hear more about how we can improve. Please reach out to support@shef.com so we can help!

Beoordeeld met 1 van de 5 sterren

I DIDN'T GET MY FOOD!!!

I DIDN'T GET MY FOOD!!!! You guys are like useless zoo animals.

8 maart 2026
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Antwoord van Shef

We’re so sorry your order didn’t arrive! It is unacceptable and we’re looking into what happened and will reach out shortly to make this right.​​​​​​​​​​​​​​​​

Beoordeeld met 2 van de 5 sterren

Repeat Missing Meals

For the second time in two months a meal was missing from my delivery. Shef doesn’t do anything to remedy the miss except refund after YOU contact them. Clearly no QC going on in order fulfillment.

2 maart 2026
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Antwoord van Shef

We understand this is really frustrating. Especially happening twice. We are looking into this issue to see what went wrong and how we can do better with order fulfillment QC. Please reach out to support@shef.com so we can make this right.

Beoordeeld met 4 van de 5 sterren

So far (this is our second order)

So far (this is our second order), the food has been delicious and the portions perfect for me and my husband. The deliveries have been a bit late and the most recent delivery person did not pick up our container from the previous week’s delivery. Other than that— we are very pleased!

2 maart 2026
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Antwoord van Shef

Really happy the meals have been hitting the spot for you both! Sorry about the delivery hiccups though. If you reach out to support@shef.com, we can look into that and make sure the container pickup gets sorted.

Beoordeeld met 5 van de 5 sterren

our fave ready-to-eat meals by far!

Shef has a great variety of options. There are so many "shefs" in my area, fortunately so I'm able to try unique things. Customer Support has been really helpful and kind, so absolutely no complaints there.

16 februari 2026
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Antwoord van Shef

Love hearing this! Having lots of local shefs in your area really does make it fun to explore different cuisines. And glad our support team has been helpful when you've needed them!

Beoordeeld met 5 van de 5 sterren

This food is unbelievably tasty and the…

This food is unbelievably tasty and the freshness is unbelievable even though I microwave all the meals. It’s definitely restaurant quality food, with a homemade/home-cooked meal feel and would recommend this for anybody. I am a 45-year-old single man who lives alone and does not enjoy cooking, but this really changes the game for me. I used to subscribe to factor, but it was very repetitive and wasn’t that tasty after the first couple weeks and with that being said once again these meals are truly tasty and I enjoy every single one that I’ve tried so far!

1 maart 2026
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Antwoord van Shef

This is so great to hear! Love that you're enjoying every meal and that it's working so well for your lifestyle. Our shefs put a lot of care into what they make, and it sounds like that's coming through. Appreciate you sharing this!

Beoordeeld met 5 van de 5 sterren

My go to meal service

I’ve been ordering from the Shef marketplace platform since 2019, and it’s become a staple in my weekly routine. I joined their weekly meal subscription last year, and it makes my life so much easier — everything arrives ready to enjoy, so I can focus on my week without worrying about meals.

I’ve used Shef in SF, LA, and NYC, and no matter the city, I can always find healthy, delicious meals for a good price. The options are consistently fresh, satisfying, and take the stress out of figuring out what to eat.

1 februari 2026
Review zonder uitnodiging
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Antwoord van Shef

Five years with us across three cities. That's amazing! Love that the weekly subscription has made things easier for you. Thanks for sticking with Shef all this time!

Beoordeeld met 1 van de 5 sterren

I got food poisoning from a meal.

I got food poisoning from a meal.

2 februari 2026
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Antwoord van Shef

We're so sorry to hear this happened. Your health and safety are our top priority, and we take this very seriously. Please reach out to support@shef.com so we can investigate and make this right.

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