Shieldsafe Reviews 85

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I called to cancel my service and I talked to Asia. After explaining to her about my financial situation she was very understanding and assisted me with the help I needed. Asia was very understanding,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

ShieldSafe offers a variety of plans designed to safeguard you, your family, and your personal information from potential fraud. With ShieldSafe, you'll receive guaranteed locked-in pricing, a 30-day money-back guarantee, and peace of mind knowing that you have the best protection with expert support. ShieldSafe is proud to be partnered with CarShield and have data provided by Experian to help keep you informed by monitoring and alerting you if your personal information is at risk.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Helpful

Helpful, professional & informative!

7 april 2026
Logo Shieldsafe

Antwoord van Shieldsafe

Paul, we appreciate your positive review and are glad to hear you’re satisfied with the service you received! Please don’t hesitate to reach out if you need any further assistance.

Beoordeeld met 5 van de 5 sterren

The caller was very courteous

The caller was very courteous and explained the reason for the CALL. She helped me set up a new payment method and was very pleasant and courteous to speak to.

8 april 2026
Review zonder uitnodiging
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Antwoord van Shieldsafe

Juanita, thank you for your review! We’re pleased to know our Customer Service provided the support you were looking for. If there’s anything else you need, we’re just a call away.

Beoordeeld met 5 van de 5 sterren

Have had no issues since being with…

Have had no issues since being with Shieldsafe.

16 maart 2026
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Antwoord van Shieldsafe

James, thank you for your positive feedback! If there's anything you need, please don't hesitate to reach out to us. We are here to assist you in any way we can.

Beoordeeld met 5 van de 5 sterren

They are keeping me informed

They are keeping me informed

10 maart 2026
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Antwoord van Shieldsafe

William, it’s great to know you’re staying informed along the way. Thanks so much for your feedback, we really appreciate it!

Beoordeeld met 4 van de 5 sterren

To be truful

To be truly, even though I was impressed what they did for me and never heard from them after that. Actually I had forgotten about the company until i gotten a call about renewal.

9 maart 2026
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Antwoord van Shieldsafe

Larry, we appreciate you taking the time to leave a review! We’re glad we were able to assist you when needed. If you need anything, our Customer Service team is always happy to help.

Beoordeeld met 5 van de 5 sterren

Satisfied

I was satisfied with all notifications I received with recent activity.

19 februari 2026
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Antwoord van Shieldsafe

Marie, thank you for sharing your feedback! We’re so glad the updates have been helpful and that your experience has been a positive one. If you ever need anything else, we’re always happy to assist.

Beoordeeld met 5 van de 5 sterren

good service

23 februari 2026
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Antwoord van Shieldsafe

John, we appreciate your positive review and are delighted you're satisfied with our service! Please don't hesitate to reach out if you need any further assistance.

Beoordeeld met 4 van de 5 sterren

Great service

The wonderful & knowledgable representative I had the pleasure to inform me of everything and answered all my questions.

23 februari 2026
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Antwoord van Shieldsafe

Francis, we're thrilled that our team was able to provide you with all the information and assistance you needed! If you have any further questions, don't hesitate to reach out to us.

Beoordeeld met 5 van de 5 sterren

The people at Shieldsafe were very friendly and helpful

The people at Shieldsafe were very helpful and understood my problem. They put the iformation into Experian and a representative called me and got thing started and checked on things that had already been started. It gave me peace of mind to know they had my back.

20 februari 2026
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Antwoord van Shieldsafe

Ann, thank you for taking the time to share your experience! We are so pleased to know our team provided attentive support and helped give you confidence throughout the process. Your feedback means a lot to us, and if you ever need anything further, our Customer Service team is always glad to assist.

Beoordeeld met 4 van de 5 sterren

No problems.

19 februari 2026
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Antwoord van Shieldsafe

Sheila, thank you for your feedback! We’re glad to hear everything has been going smoothly. If you ever need anything, we’re here to help.

Beoordeeld met 5 van de 5 sterren

Call Interaction with Jake

Jake was very personable not pushy at all. This is my second time speaking with him about cancelling my coverage and he not one time got upset, he left the choice up to me.

6 februari 2026
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Antwoord van Shieldsafe

Debra, we appreciate you taking the time to share your experience. It’s great to hear that Jake was personable and respectful while allowing you to make the decision that felt right for you. We’re proud to have team members who handle conversations with patience and professionalism, and we truly value your feedback.

Beoordeeld met 5 van de 5 sterren

Done forgot no

3 februari 2026
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Antwoord van Shieldsafe

George, thank you for taking the time to leave a review! If you ever have any questions or need assistance, please feel free to contact Customer Service — we’re here to help!

Beoordeeld met 5 van de 5 sterren

No issues.

I haven't had any issues where Shieldsafe was necessary so I really can't give an opinion.

3 februari 2026
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Antwoord van Shieldsafe

J.P., thank you for taking the time to leave a review! We’re glad to hear everything has been going smoothly so far.

If you ever need assistance down the road, our team will be ready to make the process simple and stress-free. And if any questions come up, feel free to reach out anytime.

Beoordeeld met 5 van de 5 sterren

Considerate representatives

Considerate representatives.
Efficient and comprehensive program.

24 januari 2026
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Antwoord van Shieldsafe

Sharron, thank you for your kind words! We’re glad to hear you felt well taken care of and found the program thorough and efficient. We appreciate you taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Love to keep up

The representative I spoke with was very helpful. That is why I kept the service because I am already receiving 7 years of monitoring.

14 januari 2026
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Antwoord van Shieldsafe

Thank you for your feedback! We’re happy to hear our representative was able to provide helpful support and give you confidence moving forward. If you ever have questions or need assistance, feel free to reach out anytime.

Beoordeeld met 5 van de 5 sterren

I was going to cancel but…

I was going to cancel but representative was very nice and professional and saved me from canceling and I provided personal info on the portal

21 januari 2026
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Antwoord van Shieldsafe

Joe, thank you so much for sharing! We’re really glad our representative was able to help and make the experience a positive one. If you ever need anything else, please don’t hesitate to reach out.

Beoordeeld met 5 van de 5 sterren

Glad you are there for us

They sent a message to me regarding my payment method (I needed to update.). Not only was the rep extremely polite and professional, he was also quick to send me to the proper department for another issue I was having. I have been in receiving multiple calls about completing loans that I had never applied for. This rep was able to put my mind at ease that no loans were actually in process and that it was probably someone attempting to get info so they could wreck a little havoc (my words, not the rep's.). He also gave me a few preventative steps that could be taken.
At any rate, both of them were very nice and very helpful. I am extremely glad my husband and I use this service.

19 januari 2026
Review zonder uitnodiging
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Antwoord van Shieldsafe

Carol, thank you for your review! We’re happy to hear our team was professional, efficient, and able to put your concerns at ease. We truly appreciate you choosing our service and are glad to have earned your trust. Please feel free to reach out if you need anything else.

Beoordeeld met 5 van de 5 sterren

I called to cancel my service and I…

I called to cancel my service and I talked to Asia. After explaining to her about my financial situation she was very understanding and assisted me with the help I needed. Asia was very understanding, friendly, supportive and very professional. After talking to her I kept my service. Keep up the great work Asia.

14 januari 2026
Review zonder uitnodiging
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Antwoord van Shieldsafe

Sharon, thank you for your review! We’re glad to hear that you felt heard and supported during your call and that our team member provided professional and considerate assistance. Creating a positive and reassuring experience is very important to us. If you need anything else in the future, please feel free to reach out.

Beoordeeld met 5 van de 5 sterren

Good people

Good people, good service

12 december 2025
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Antwoord van Shieldsafe

Richard, we appreciate your feedback and are glad to hear you had a positive experience. If there’s anything else you need, feel free to reach out!

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