I ordered and paid for trainers and was issued a dispatched notification. After a few days I emailed to enquire about the status of my order. Callum was extremely quick in responding. It turns out t... Toon meer
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Lees wat reviewers zeggen
Amazing service, I have to admit my mouth was wide open when the doorbell rang and Royal Mail was delivering my parcel which I only ordered the morning before, so thank you Shipmates. Hubby was al... Toon meer
Bedrijf heeft geantwoord
Purchased an inflatable stand up paddle board from Shipmates. I signed up as a new customer but the discount code didn’t work. I emailed the company on a weekend, not expecting a response but I had a... Toon meer
I live 200 ish miles west in Fowey but between here and Cowes you’ll not find a more honourable sales team at a company who’s ethics are 100% Customerservice. Their excellent product knowledge mak... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The Shipmates Group was established in 1975 by Clive Johnson close to Eel Pie Island in Twickenham. Since this time the Group has had many stores including three Musto ‘concept’ stores. We have also exhibited at most major boat shows in Europe. Over the years we have served many high profile customers including Sir Edward Heath, Alan Bond, Bill gates, Denis Connor, Jude Law and Pete Townsend to name but a few!
Contactgegevens
4 High Street, po31 7sa, Cowes, Verenigd Koninkrijk
- 01983 280730
- shipmatescowes@gmail.com
- shipmatesonline.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Boat shoes
Good quality leather deck shoes. Comfortable and classy. Very pleased with purchase. Look
Above and beyond service
Fantastic service provided by Shipmates to get some of their out of stock items delivered (express) for an event the next day. The team went above and beyond, thank you!
Excellent service and delivery.
Excellent service and delivery.. product was exactly as ordered.. many thanks 😊
Ordered 2 items recently and received…
Ordered 2 items recently and received the first one after a couple of days which I didn’t receive any dispatch or tracking information for so then sent a message asking where the other item was.
At this point I realised the second item was being drop shipped which I wasn’t aware of when I ordered, had a quick and helpful reply telling me second item would be delivered soon and he’d get back to me with some tracking information which he didn’t and returned home to a missed delivery slip a couple of days later.
Managed to reschedule delivery for the next day but decided to call the store to see what time it may turn if up and to ask why I didn’t get information on its arrival.
When I questioned why I wasn’t informed about the separate deliveries I received a lecture about why drop shipping is good for the environment and that’s how it’s done now in a condescending tone so hung up and decided I didn’t want to give this shop my custom.
Tried to refuse delivery but DPD didn’t deliver to the safe place I’d requested which if they had they’d of seen a note asking for the item to be returned(not the shops fault)
So now if I want to return the items I have to pay the return costs.
All this could of been avoided if I’d of received tracking information and no lecture when I called.
Good service from a company I was unaware of 👍🏻
One of few people who had the item I was looking for. Good price, good product, delivery quick enough 👍🏻
Excellent service and speedy Delivery
Excellent service and speedy Delivery. There was an issue with one product, no fault of shipmates but they sent a replacement next day.
Received the Chatham Rockwell G2 shoes…
Received the Chatham Rockwell G2 shoes within the specified delivery time. As advertised and at a great price.
Great products
Great products, well packaged. Slight mistake on delivery but all sorted out with no fuss. Would recommend.
Excellent pair of shoes!
Excellent pair of really well made summer shoes. If you like a decent lift on the heel, these will suit. They certainly aren’t slip-on flats. Wearing them a lot and I am delighted.
Great service
Great service, good prices, prompt delivery and they immediately responded to my email inquiry regarding expected delivery dates.
I would highly recommend using there store on price, service and delivery FIVE STARS 👊🏻👊🏻
Thank you
Dave
Fantastic price & superfast delivery!
Fantastic price & superfast delivery!
Excellent service!
Excellent quality quick delivery
Great shoes and great value
Very good rare marine tool love it
You have to pay for returns
Disappointingly neither size 6 shoe fitted me, yet I still had to pay to return them for a refund. I won't be buying from here again.
Very good
I bought a pair of Gil deck gloves and was impressed by the quality and the speed of delivery. Good product great service.
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