ShipToBox Reviews 

677
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Habitant en Belgique, je ne savais pas recevoir des objets de collection d'une chanteuse. Avec shiptobox, j'ai enfin trouvé la solution. Rapide, efficace et pas de frais caché. Un service client qui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service and their shipping prices are even better than the rates I have with DHL after shipping around 200kg /month for few years (I got really good rates, yet they are about 60% higher than t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The repacking service itself works, but the customer service and pricing transparency aren’t great. I constantly felt like I had to pry just to get basic information, like finding out my invoice incl... Toon meer

Beoordeeld met 5 van de 5 sterren

I have just register with ShipToBox, so far so good. I have placed my order and have sent it over to them using the USA address. I spoke with Adam online who helped answer all my question and assist m... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Post- en pakketbezorging

Geschreven door het bedrijf

Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

677 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 62% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,6

Alle reviews

(677)

85 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Thank you so much for your efforts

Thank you so much for your efforts . It’s the best company you can deal with . They are helpful and everything is a piece of cake .
I ship more than 8 years with them,They are the best in terms of professionalism and accuracy in implementing what is required of them. I would like to thank Mr. Adham in particular for fast response and following up on the shipment’s delivery with ease and simplicity. Don’t hesitate to ship with this company

13 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello Shaimaa

Thank you so much for your heartfelt review and for trusting us for over 8 years! It’s truly rewarding to hear that you find our services professional, accurate, and easy to use.
We’re honored to have earned your loyalty and recommendation. Rest assured, we’ll continue striving to provide you with the best service possible. Looking forward to serving you for many more years to come! 🌟


Thank you
Customer service team

Beoordeeld met 5 van de 5 sterren

Good manners and helpful

13 januari 2025
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello

Thank you for your kind words! We're delighted to know that you found our team helpful and appreciated their good manners.
Providing excellent service is our priority, and your feedback means a lot to us.


Thank you
Customer service team

Beoordeeld met 5 van de 5 sterren

It was very helpful information about…

It was very helpful information about the company and the policy.
Thank u so much mr.adham

13 januari 2025
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello Mohamed

Thank you for your 5-star review! We're glad you found the information about our company and policies helpful. Providing clarity and support to our customers is always our top priority.


Thank you
Customer service team

Beoordeeld met 5 van de 5 sterren

The best shipping company I ever dealt…

The best shipping company I ever dealt with. I shipped through them many times without any issues. I highly recommend. Thanks to all the team specially Mr Adham

6 januari 2025
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello Talal

We truly appreciate your kind words and your continued trust in ShipToBox! It’s fantastic to hear that you’ve had smooth shipping experiences with us. Your recommendation means a lot.

Thank you,
Customer service team

Beoordeeld met 5 van de 5 sterren

شكراً لك يا أدهم علي المعاملة الطيبة

شكراً لك يا أدهم علي المعاملة الطيبة

1 januari 2025
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

مرحبا

شكرًا جزيلاً لك على تقييمك الإيجابي وكلماتك الرائعة! نحن دائمًا هنا لتقديم أفضل خدمة، وسعيدون بمعرفتك أنك راضٍ عن تجربتك معنا. 🙏🌟

تحياتي
فريق خدمة العملاء

Beoordeeld met 5 van de 5 sterren

Just closed the phone with Sandra

Just closed the phone with Sandra. Amazing service, she explained in details all the necessary steps to submit the order. She followed up on every single step to make sure that everything is running smoothly. All the best

26 december 2024
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello Mohammad

Thank you for sharing this wonderful feedback about Sandra! It’s always great to hear about the exceptional support our team provides. I’ll be sure to pass along your kind words—she’ll be thrilled to hear them.

Thank you,
Customer service team

Beoordeeld met 5 van de 5 sterren

Fast and reliable handling of…

Fast and reliable handling of shipments, a very carful operation with any product needed! The support center is very fast and cooperative in any situation occurring. I personally had the help of ADHAM for many questions and situations of various deliveries and it went perfectly smooth!

20 december 2024
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello

We’re delighted to hear that you found our handling fast, reliable, and careful. Providing smooth and efficient service is what we strive for, and we’re so glad Adham was able to assist you with your deliveries and questions.

Your kind words motivate us to continue delivering the best service possible. Thank you for choosing ShipToBox—we look forward to serving you again! 🌟

Customer service team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The employee Adham demonstrates excellent customer service skills, handling inquiries and resolving issues promptly and professionally. Their communication is clear, and they consistently ensure customer satisfaction, making them a valuable asset to our recharge company.

20 december 2024
Review zonder uitnodiging
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Antwoord van ShipToBox

Hello Omar

We’re thrilled to hear that Adham provided such outstanding service. His dedication to clear communication and prompt resolution truly reflects our commitment to customer satisfaction. We’re lucky to have him on our team, and we’re so glad his efforts made a positive impact on your experience.

Thank you for trusting us, and we look forward to serving you again soon! 🌟

Customer service team

Beoordeeld met 5 van de 5 sterren

مصداقية واحترافية

من افضل الشركات التي تعاملت معهم وانصح الجميع بخدماتهم

2 december 2024
Review zonder uitnodiging
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Antwoord van ShipToBox

مرحبا

نحن فخورون بأن نكون من أفضل الشركات التي تعاملت معها، ونسعد بثقتك ونصيحتك للآخرين بخدماتنا. رضاك هو أكبر إنجاز لنا!

نتطلع دائماً لخدمتك وتقديم الأفضل.
فريق خدمة العملاء

Beoordeeld met 1 van de 5 sterren

Cards gets hacked with no reason any…

Cards gets hacked with no reason any card linked to there site.

3 november 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

we take the security of our customers’ information very seriously. Our website uses advanced encryption and security protocols to protect payment details. If you’ve encountered any issues, please reach out to our support team at [email: cs@shiptobox.com], and we’ll assist you in investigating this matter further.

We value your trust and will do everything possible to address your concerns. Thank you for bringing this to our attention.

Thank you,
Customer service team

Beoordeeld met 5 van de 5 sterren

Such a wonderful service provided by Mr…

Such a wonderful service provided by Mr adham, a 10 out of 10 experience...

6 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello Nabil

We’re delighted to hear that Adham provided you with a 10/10 experience. Your satisfaction is our top priority, and it’s wonderful to know that his service left such a positive impression.

Thank you for trusting us, and we look forward to serving you again soon! 🌟

Customer service team

Beoordeeld met 5 van de 5 sterren

Thank you

Thank you, Adham, for the excellent service and professionalism. I truly appreciate your support and great attitude

17 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with Adham and appreciate your support.

Thank you
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Thank You for Exceptional Service


Thank You for Exceptional Service

Dear shiptobox Team,

I would like to extend my heartfelt thanks for the outstanding service I received from your company, particularly from your customer service representative, Adham.

Adham was not only professional but also incredibly helpful in addressing my concerns. His patience and dedication made my experience smooth and enjoyable.

Thank you, shiptobox, for having such a remarkable team member. I truly appreciate the effort and support provided.

Best regards,

[Hammoud Allouzi]

16 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with Adham and appreciate your support.

Thank you
Customer Service Team

Beoordeeld met 5 van de 5 sterren

special thanks for Max for his fast…

special thanks for Max for his fast response, he resolved the Card verification problem quickly

16 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with Max and appreciate your support.

Thank you
Customer Service Team

Beoordeeld met 4 van de 5 sterren

The feedback from my concern was…

The feedback from my concern was quickly answered with all details.

12 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with our customer service team and appreciate your support.

Thank you
Customer Service Team

Beoordeeld met 5 van de 5 sterren

احسن خدمة دوما عند حسن ضني وفقكم الله…

احسن خدمة دوما عند حسن ضني وفقكم الله ♥️متابعه على طول اليوم وتفاعل جميل مع العميل ورد سريع وشحن امن

12 december 2024
Review zonder uitnodiging
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Antwoord van ShipToBox

مرحبا نورا

نحن سعداء بمعرفتنا أن خدمتنا السريعة والشحن الآمن نالت إعجابك. رضاك هو هدفنا الأول، وسنظل ملتزمين بتقديم أفضل تجربة ممكنة.

شكراً لثقتك بنا ونتطلع لخدمتك دائماً!
فريق خدمة العملاء


Beoordeeld met 5 van de 5 sterren

Customer services

I loved the fast communication and fast replay from the customer services.

Specially Mr. Adham he helps me every time.

Thank You.
Yousif

13 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with Adham and appreciate your support.

Thank you
Customer Service Team

Beoordeeld met 5 van de 5 sterren

I would like to send my great thank to…

I would like to send my great thank to Mr Adham, and his great support for fast shipping and for his support to resolve any shipping issues

12 december 2024
Review zonder uitnodiging
Logo ShipToBox

Antwoord van ShipToBox

Hello

Thank you for your kind words! We're thrilled to hear about your great experience with Adham and appreciate your support.

Thank you
Customer Service Team

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