Shoesoutlet Reviews 

Wish I’d read these reviews BEFORE ORDERING! I’m still waiting to receive confirmation from the shipping company that my Express Delivery is on its way. They’ve informed me that it’s been despatched but Track17 does not recognise the shipping number and I’m dreading actually receiving the boots as so many reviews are showing that they’ve received the wrong colour ir size. Will update this review with further information when I have any

Ordered a pair of Khaki boots and paid UK postage. Brown boots arrived and inaccurate size. Good job I paid via PayPal. Emailed the company and they kept offering discounts if I kept them. But if I wanted to return them I had to send back to China at my expense. I informed PayPal and thank god they refunded me.

You can't get in touch with them to ask how to return a purchase and get a refund.

If I could have given ZERO stars I would I wish I had read the reviews before I was SCAMMED. Banks should be able to chargeback these SCAM merchants.

SCAM SCAM SCAM SCAM. I paid for brown leather boots and received plastic purple boots!! Yuk. Unable to contact, this is not a UK company it is Chinese (if they're a company at all). You can't contact them only buy from them. No dispatch note in package and label on outside is in Chinese. Can't return through Evri as it doesn't recognise "company" name, it is shipped by a third company and not direct (another red flag) be very careful as your money WILL be lost unless you purchase through PayPal, which I did thankfully. Please be aware and tell your friends xx

"Women's Waterproof Orthopedic Warm Boots"

"75% off" at £17. Down from £80, what a bargain!

Except...they're on Amazon for a fiver.

Brand WIWIDANG, same product, even listed as "Women's Waterproof Orthopedic Warm Boots".

The best part is, they're not even waterproof, according to Amazon reviews.

Blatant scam, using Facebook ads to try and trick people, who wouldn't research elsewhere.
Shame on all of those involved

Do not buy off this site.it isnt uk store thats false.all goods are from hong kong.you get no return label, no address ,goods are rubbish .i paid £24.97 and same thing on temu £4.55

In my opinion exceptionally disappointing customer service and experience of purchasing from this outlet.

Scam company not in UK. Ordered size 6 shoes. Received size 7. They will not provide return address or cover return cost when the fault lies with them

1. This is NOT a UK company but from China

2. The boots took over 3 weeks to arrive

3. Customer service is very slow.
4. I asked to return boots as too tight on my toes. Was basically told it would cost me a high postage fee to return and it was unlikely they would receive them As would get lost in post!

5. SCAM COMPANY!!
6. AVOID!!!!!!!

Placed an order 3 weeks ago received an order confirmation email, they said that I would receive a tracking number didn't get it ,and haven't received my order, I have sent several emails asking when I will receive it but have not received any reply.

DO NOT BUY FROM HERE!!!
I didn't receive my sandals I ordered because yodel left them on my door step( no garden), and the parcel got taken by someone.
They are not willing to give me a refund and stating in email correspondence I should contact Yodel for compensation!!!
Unbelievable customer service @grensonermall.com .

DO NOT BUY FROM THIS COMPANY. Terrible quality, awful customer service.

Shoe sizes inaccurate. Marketing is very misleading says orthopedic!
They clearly do not offer the correct support!

Customer support ignoring my request to return!

I purchased shoes from Outletsshoe.co.uk after seeing a Facebook advert that presented the company as UK-based. What I received was not the size I ordered and completely unwearable.

When I requested a refund, the seller only offered 20% back unless I paid to return the items to Shenzhen, China — postage that would cost more than the shoes themselves. This was not clear at the point of sale and is deliberately misleading.

The website also links to other domains (wintershoe.co.uk, orthshoe.co.uk) which appear to be part of the same network, making it even harder for customers to trace who they are really dealing with.

PayPal initially refused my claim because I couldn’t provide return tracking to China, but UK consumer law is clear: when goods are not as described, the seller must cover return costs. This business is exploiting loopholes to avoid refunding customers properly.

Warning: Do not order from this company. Their adverts are deceptive, their refund policy is worthless, and you will struggle to get your money back.

PLEASE,please be very wary of purchasing from this source Because a zero rating isn’t allowed I have to rate one. This post is on behalf of a client. I write as her foot practitioner. The particular shoes she ordered were overpriced, sub- standard and the incorrect size on the packaging. The parent company in China is obstructive and unco-operative. Don’t fare any better with the UK agent. Be warned

Paid £4.99 for fast delivery, arrived 18 days later.
UK company, footwear came from China.
Can't say poor quality, there not that good. Cheap plastic tat. Inner sole made from, lord knows what.

Do not order from here

I definitely would not order from here as I never received my parcel and I have been emailing them for my refund. But they will not give me my refund so I am out of pocket. This company is a joke and the customer service is absolutely shocking. AVOID at all costs.

WARNING DON'T BUY FROM THESE

We ordered sandals from this UK site ( it's not UK it's China ) first order got lost, second order arrived after several emails but they sent the wrong ones and would only refund if I sent them back to china tracked costing me £17.50 postage that they would not pay:-( offered 25% money back to keep shoes and that is final offer. Sandals were cheap and nasty so thrown in the bin. DON'T GET CAUGHT!!!!!

I placed an order via this company then I found within seconds their name changed. It kept changing and I couldn't contact them again. Beware of this company Shoesoutletuk