shop.cookies.co Reviews 

They're going out of business so therefore they are resorting to delivering only half the items purchased, with no refund.

Can I give no stars? I placed an order for a birthday delivery 2 WEEKS in advance. The night before at 6pm at night I received a text from them telling me they were out of an item and what did I want to do in its place? The bigger issue was how are you only asking me this now and will they still arrive the next day as per my order. They didn’t even respond until the day of to tell me no, they will arrive 5 days later. I then said forget it the birthday is over, I’d like a refund. And the. They went silent. No more texts or emails.

Horrible customer service. Horrible pricy planning. Is the company run by some grade school kids trying to make extra pocket change?

Don’t waste your money.

When cookies first opened in Panama City, they offered decent prices and staff were very friendly.
A few months later prices are up thc% is down and most importantly they don’t recognize pre orders. Don’t waste for time, Raven the PIC told me they don’t do preorders if they deem their self busy. She advised it is FCFS. Very disappointed since the whole purpose of preorders.
There are several dispensaries in Panama City, shop around. Don’t go by corporate hype

I made an order 2 months ago , still nothing arrived. They don't answer to emails . I spent 68 euro . Don't buy from cookies eu

Worst than bad. Absolute rip off especially their Dud seeds! So many complaints about their ripped off dud or Hermie seeds! Cookies are here to rip you off far better breeders out there. Their flower is rubbish most of the time. Berner needs to stop eating and concentrate on his declining business!

The best in town an great price

Honest Quick and EFFICIENT...WHAT

Half filled prerolls terrible weed customer service sucks worse than the weed

Cookies are awful. Tasted old.

We ordered stuffed sugar cookies and brown butter blondies. Half of the cookies were burnt on the bottom, and all but two of the blondies were burnt and hard as a rock. I contacted their customer service email with an attached video of all that was wrong. After one week they haven't replied.

I had my first visit to Cookies, and it was an outstanding and informative experience. Shaine (H), the knowledgeable Trini guy, dropped plenty of gems while sharing insightful information that I had never encountered before. He’s not just knowledgeable; he’s also a genuinely delightful person, who knows his science of the plant. I loved it. I learned things I didn't know I needed to know but I am glad I do now.
I also appreciated Gabby, who was working alongside him and was equally knowledgeable. The highlight was the amazing manager's special—unbeatable price! Without a doubt, I'll be back. Cookies have earned my loyalty! or my nickname The Cookies Monster!!

One of the oatmeal rasin cookies i was eating, and as I bit in to the cookie something was not chewing up, and I pulled it out of my mouth and found a piece of paper with some kind of BUG mixed in with the paper!! Do not recommend any one to order from this company at all...

man this was old dried out tasted tangy sprayed like sour water naked buds with stick highly disappointed from cookies. I'd love a fresh replacement haleclhgmail.com

Placed an order, then realized they never had any intention of filling this order. They have multiple law suits against them for ripping people off. Have chatted in, sent multiple emails, they will never answer. They WILL however charge your card and leave you with nothing. Grade A con artists

They charged me twice and got no tracking number or order confirmation

Won’t respond to anything just took my money. No response they act lime they are too important to talk. I’ve reached on berner instagram and every support email they have I think he doesn’t want to have deal with every blowing up about being ripped off. He is not a man.

Never received order it's been a almost a full month. I'm disputing my $31.00!

Today was my 3rd bad experience. I went to pick up my pre ordered product. It was on sale. I asked to use my senior discount and my points and cashier #81568 said I couldn't use my discounts because the product was on sale he also said I had to be 65 to use my senior discount because I wasn't eligible. I asked him to look at my last purchases he did and said I couldn't stack my discounts. Left disappointed

All COOKIES PRODUCTS ARE TRASH. Bottom shelf flower stuffed inside the “Diamond PREROLLS” that get clogged after one hit. DO NOT SPEKD YOUR MONEY ON ANYTHING COOKIES RELATED ITS ALL TRASH. Jeters, CaviCone and Lime are the best infused PREROLLS. COOKIES WILL
NOT HONOR ANY OF THEIR CUSTOMERS EVEN IF WHAT THE CUSTOMER BOUGHT WAS FAULTY AND CAME FROM THEM. Trash weed period.

Went to the Grand Opening in Ontario, Or. this morning and being a person with a disability I had to park almost 1/4 mile away while all the handicapped spots were taken by employees without handicaps. I was one of the first 100 there, but because of the disarray and mismanagement, I was lucky to get in at all. The prices are high compared to all other dispensaries in Ontario. Will not go again and will not recommend it.