Everything ran smoothly, ordering delivery etc. Nice hoodie good material. Only disappointment was for the money it costs I still had to go and pay more money for the back protector as it doesn't come... Toon meer
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Lees wat reviewers zeggen
Happily handled return to make sure I got the right size, even when I was slow to start the returns process.
Every order is dealt with care, attention and professionalism, items dispatched very quickly and well packaged. If items not in stock you are told that you will be notified by email and immediately di... Toon meer
Found excellent sale price on Merlin summer jacket (65% off). Thought it was too good to be true. Ordered and arrived within two days. Good tracking communication. Garment well packaged and was exactl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Motogb Shop is an established E-commerce retailer of motorcycling gear, clothing, parts & accessories. We primarily function as an online shop where you can find all the equipment and merchandise you need. We offer help around the clock and are always happy to offer our customers useful recommendations. We provide full customer service and free shipping in the UK.
Contactgegevens
Fairclough House, Church Street Adlington, PR7 4EX, Chorley, Verenigd Koninkrijk
- 01257 809 110
- shop@motogb.co.uk
- shop.motogb.co.uk
4,3
Uitstekend
235 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Fast delivery of a great product
Fast delivery of a great product. Half the price of same item from other retailers. I half expected the item might be not as good but it was just as good as the others I'd seen. On top of that I phoned MotoGP today for technical advice on a different matter & they were very helpful with advice & were prepared to spend time. Well done
28 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hi Ken, we appreciate you taking the time to write a positive review! Thanks!
Shop didn't refund full amount when couldn't supply order.
12/5/25 ordered a Revit Sand 4 jacket online, paid £459.98 and received confirmation.
13/5/25 received email as now not available due to a system issue. Also offered a Sand 5 jacket in a different colour. Order cancelled.
14/5/25 received refund of £439.98.
21/5/25 I emailed to point out the £20 charge.
6/8/25 Despite repeated emails I am still waiting full refund.
12 mei 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello David, we're sorry to hear you've had a negative experience with us.
Just to go over a few points, firstly, we apologise for the stock issue initially causing this problem, as you mentioned, we offered a replacement jacket. It appears after some investigation that you had not replied to our shop@motogb.co.uk email, rather emailed our accounts team in response. You may have accidentally replied to an email regarding the initial payment confirmation, which is automatically sent from the accounts team email address.
Our shop emails are checked throughout the day, every day, however our accounts team may not pick up on/notice an email meant for our shop team as they do not typically speak with customers.
We can confirm the refund error was just that, an error. We take full responsibility for this mistake with our system and have now processed the outstanding £20.00 refund.
Again, we apologise for this inconvenience and the time taken to have this resolved. We will be in touch via email for further information.
Motogb
Have always had excellent service
from Motogb,highly recommend.
4 augustus 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hi Ian, thanks for the positive review!
Great service from Motogb
Excellent service and also prompt delivery of my Richa waterproof and protective hoodie.
22 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hi Peter, we're happy to hear our service was suitable! Thanks for the review!
The bar ends didn’t fit the Italjet…
The bar ends didn’t fit the Italjet dragster . As advertised. The bolts that fix the end weights weren’t long enough. I had to source longer bolts to make them fit
2 augustus 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Daniel, we are sorry to hear there was an issue with your order. All our R&G stock is sourced directly from R&G to the customer, had we been made aware of the bolt issue, we would have certainly had the correct bolts sent out for next day delivery.
I'm delighted with the gloves and the…
I'm delighted with the gloves and the service. The gloves are high quality, well made and comfortable. The price was very good because of a manufacturing blemish which I can't even see!
Fast postage well packed.
Highly recommended.
28 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hi Steve, thanks for taking the time to leave us a positive review!
Speedo for Royal alloy
I ordered a Speedo for my Royal alloy, arrived next day, well packaged and half the price on other websites
4 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Rebecca, thank you for your positive review!
Not a company I had heard of before and…
Not a company I had heard of before and they had some unbelievable offers so was a bit hesitant to order but I’m so glad I did everything was perfect and arrived in 2 days will defo be back ordering g again
9 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Aaron, we appreciate your positive review!
Royal Alloy side flash
Unfortunately due to the heat. The inner adhesive strips have been affected. Not all the tines have stuck . Probably impossible to prise off. So I have some that are as should. And some that poke out off the side of scooter. Bit disappointed to say the least.
R.D.B.
12 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Russel, we are sorry to hear there has been an issue with your side flashes. If you would like to get in touch with us via email, shop@motogb.co.uk, we can get this resolved for you.
Got a great price and quick delivery of…
Got a great price and quick delivery of a fantastic scorpion exhaust
11 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Bernard, we are happy that your order arrived quickly and correctly.
Total professionals in everything they…
Total professionals in everything they do. Always friendly. Always helpful and always a top 5 STAR service. I would not shop anywhere else for my Bike gear.
12 juli 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Mark, we are happy to hear you have had a positive experience ordering with us.
Fantastic customer services
Fantastic customer services. Placed an order one evening for a shark helmet in the sale. An issue occurred which duplicated the order. By 9am the next day MotoGB had phoned me, corrected the multiple orders and as the sale item was not available, offered the new version at the sale price. Above and beyond customer services
18 juni 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Dave, thank you for the kind review.
All good
All good, huge discount made it possible to buy a jacket even cheaper from UK ncluding import fees compared to buying in mainland Spain. Good job!
26 juni 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Jansen, thank you for the positive review from Spain!
Front carrier
Very quick delivery and looks great on my RA GT125
9 juni 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Graham, we are happy to hear your order has been suitable.
First time on site will be back for more
Great communication from start to finish . Delivery was very prompt and well packed , jacket was a very good price . Will be back for more
1 juni 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Mike, thank you for the positive review, we look forward to dealing with you again.
Superb value
Superb value, quality and exceptional service, this is a great online shop.
20 juni 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Roi, thank you for your positive review.
100% Honest and Trustworthy seller…
100% Honest and Trustworthy seller excellent service. Products are high quality 👌 Delivery super Fast...
Thanks Guys will be shopping with you again
29 mei 2025
Review zonder uitnodiging
Antwoord van Motogb Shop
Hello Diana, we appreciate your kind review.
Antwoord van Motogb Shop
Hi there, thank you for your positive review.
Excellent service
Excellent service, easy website to order through and the item ordered, which is all good, was delivered very quickly.
27 mei 2025
Review zonder uitnodiging
It's a great company
It's a great company and competitive prices. They are always ready to help. I bought several items several times every time everything was good.
21 mei 2025
Review zonder uitnodiging
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