It's a great shop to supporting the homeless. I bought a jacket from them. It was well-packed and great quality just as described. I've decided to buy more from this shop.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I found this organization and shop through their partnership with Wayfair.co.uk and I'm so happy with my purchase! It's a gorgeous yellow gold velvet dress -- perfect condition and fit. Always looking... Toon meer
Bedrijf heeft geantwoord
I ordered a fairly rare graphic novel which I'd been trying to buy for a while now. The packaging for the order was honestly better than a lot of comic collectors sites I've bought from before -... Toon meer
Bedrijf heeft geantwoord
Goods as described, except that tbe bracelet has an unusual and very difficult fastener. If I had been made aware of this, I wouldn't have bought it. Shipped without any problems. Good update on whe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
See it. Buy it. Fight it. Browse gifts, cards and second-hand clothes that help end housing injustice. If you do have any queries about our online store or any order that you've made, please contact us on OnlineShop@shelter.org.uk and we'll be more than happy to help.
Contactgegevens
88, Old Street, EC1V 9HU, London, Verenigd Koninkrijk
- 03445151445
- OnlineShop@shelter.org.uk
- shop.shelter.org.uk
4,8
Uitstekend
358 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Some amazing items:>)
I am usually impressed by the merchandise I regularly order.
Thank You Shelter 😀
30 mei 2023
Antwoord van Shelter online shop
We're impressed and overjoyed by your regular custom and support of Shelter! Thank you for also taking the time to leave a review!
Brilliant service
Brilliant service, received super fast and gorgeous dress. Would not hesitate to buy again and would recommend to all. Thank you.
4 juni 2023
Antwoord van Shelter online shop
Thank you so much for your support and taking the time to leave this kind review.
tempting free postage on bank holiday
as described i.e. free postage but the price reflected this. But that was OK as the jumper arrived in pristine condition, well packed and speedy delivery. will use again. thanks
27 mei 2023
Antwoord van Shelter online shop
Thank you for the review and your support of Shelter. We're glad you were able to make use of the free shipping promotion.
Excellent Service & Product
Great service, best price online, high quality goods, very quick delivery. I would highly recommend this company.
29 mei 2023
Antwoord van Shelter online shop
Thank you for taking the time to leave this great review, and for your support of Shelter
Good product and arrived on time.
29 mei 2023
Antwoord van Shelter online shop
Thank you for the kind review and your support of Shelter.
Great homeware
I was looking for gifts both useful and fun when I came across the matching monochrome vase and planter. It was the first time I had used this site and found it easy to use. I was a slightly concerned if the products would match up to the site pictures. I shouldn't have worried they were perfect. They made great birthday presents and attracted many positive comments.
25 mei 2023
Antwoord van Shelter online shop
Thank you so much for the great review. We're glad that you're so happy with the homeware items you bought, and even more thankful for your support.
Great chocolate
23 mei 2023
Antwoord van Shelter online shop
Thanks for the review, and your support. We're glad you enjoyed the chocolate!
Very good wonderful products very fast…
Very good wonderful products very fast effecient and quality too.
2 mei 2023
Antwoord van Shelter online shop
Thank you for the wonderful review, and your support of Shelter
Antwoord van Shelter online shop
We're glad you found the process worked so well. Thank you for your support and taking the time to leave this review
Great service and perfect boots
29 april 2023
Antwoord van Shelter online shop
Thank you for your support and taking the time to leave this review
Surprised myself!
Great products for a great cause - have a look, you might surprise yourself! I wasn’t looking for a present but found the perfect gift for a pal’s 40th 🎈🎉. Lovely packaging too!
4 mei 2023
Antwoord van Shelter online shop
We're glad you found the perfect gift. Thank you for your support and taking the time to leave this great review, I just hope the party was as good!
Great service given update well
4 mei 2023
Antwoord van Shelter online shop
Thank you for the kind review and your support
Quick delivery
Quick delivery. The items look very nice but the packing wasn’t the best.
26 april 2023
Antwoord van Shelter online shop
Thank you for your support and taking the time to leave this review. I'm sorry that you felt the packaging wasn't the best. We'll be reaching out to get more feedback from you if you don't mind, as it's important to us that we're always improving our service.
Not yet received
Not yet received. Chased order. Friendly response despite an email signature which included ridiculous, unnecessary pronouns.
Thank you for your reply. I received an invite for a review, so that is what I did, gave a review. I will let you know if I do not receive in the next day or so. That's my opinion; I don't agree with ideologues that choose to share their values with me (as a customer). I don't care what you do internally. (By the way I offered a some furniture to Shelter a few months ago. They never called me back or responded to my emails. Thankfully, the BHF gratefully sold it for a couple of hundred ££). Please share this with your team.
3 mei 2023
Antwoord van Shelter online shop
Hi Caroline,
I'm sorry that your order still isn't with you. As mentioned in our email to you, it's been with Royal Mail since the 3rd of May, the day after you ordered it. Unfortunately while Royal Mail do have a timescale of 3-5 working days for delivery, at times it does go over this, which is out of our control. If the item still hasn't arrived by the 17th May, please let us know and we'll arrange a full refund for you.
I'm also sorry if you find the use of pronouns "ridiculous" or "unnecessary". We feel the opposite. Using pronouns in our communications not only shows support and solidarity for any transgender or non-binary individuals in acceptance of all genders, but hopefully eases the burden on our trans and non-binary colleagues and acquaintances from having the same conversations again and again.
Being an ally every day is important, having pronouns in our signature can set a norm and encourage others to do the same.
At Shelter, we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help, and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent
Antwoord van Shelter online shop
Thank you for your review and support of Shelter.
Antwoord van Shelter online shop
Thank you for your support and taking the time to leave this review.
Goods arrived promptly and were exactly…
Goods arrived promptly and were exactly as described .
Excellent service
1 mei 2023
Antwoord van Shelter online shop
Thanks for the great review and your support of Shelter!
Perfect!
The website was really easy to use, the communication was perfect and the delivery was prompt.
1 mei 2023
Antwoord van Shelter online shop
We're glad you find the process so efficient. Thank you for the review and your support.
A good and helpful way to shop.
An easy and responsive website , the whole experience and speed of delivery was very good.
23 april 2023
Antwoord van Shelter online shop
Thank you for your support, and taking the time to leave this great review!
easy to follow order system
easy to follow order system, my purchase was as described and arrived as stated.
will be shopping with Shelter online again.
great way to be sustainable.
well done
25 april 2023
Antwoord van Shelter online shop
We're glad you found the process easy. Thank you for your review and your support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.