cosy australia Reviews 

61
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Cosy offers Asian beauty products that goes beyond Korean or Japanese. I love that they gave an extensive array of Filipino makeup brands which I have started getting into. I specifically purchased Is... Toon meer

Beoordeeld met 4 van de 5 sterren

Fast delivery, and great range of Filipino makeup products. Wish there was some more skincare products. The packaging is sustainable but always so bulky and when I open it up, its usually packed with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a Filipino-Australian, I'm always looking for Filipino beauty down here, but was having no luck for the longest time. Until I came across Cosy, sent them a message being grateful that they were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been a Sunniesface ride or die for years and was only able to buy them via ebay or through friends visiting the Phillipines. I was after a major restock of my favourite Sunniesface lipst... Toon meer

Bedrijfsgegevens

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 682654299

  1. Gezondheids- en schoonheidsartikelen winkel

Geschreven door het bedrijf

A curated collection of homeware, apparel and beauty essentials. Free shipping Australia-wide on orders over $120. Buy more and save up to 10% off on selected items.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

61 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(61)

7 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

PH makeup

I’m glad I found a shop where I can buy my favorite products in the PH. Shipping was smooth and products came in good conditions.

8 april 2023
Logo cosy australia

Antwoord van cosy australia

Thank you so much, Nathalie!! We're so happy to hear that you enjoyed shopping from our store! :)

Beoordeeld met 5 van de 5 sterren

I have always loved filipino products

I have always loved filipino products. Good thing I found out about cosy. The shipping was fast, and the seller was supeeeer nice! Can’t wait to order again.

28 januari 2023
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Antwoord van cosy australia

Thank you so much for your review, Yasse! We can't wait to serve you again in the future!! :)

Beoordeeld met 5 van de 5 sterren

Really good selection of products and…

Really good selection of products and my order was packed neatly and sent quickly. Love that I can order both Filipino and Korean products in one place! Hope to see more Japanese products in the future. Will order again!

5 februari 2023
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Antwoord van cosy australia

Thank you for your review, CW! We'll definitely try our best to bring Japanese products in the future! :)

Beoordeeld met 2 van de 5 sterren

unsure

I was able to order with no issues. However, I can't say the same thing about the delivery. Not sure what the issue was I ordered other stuff online (not with Cosy), but all of them have arrived in time, except for the one I ordered from you guys. I ordered the product mid Jan-23 and was told it would be delivered within the week. Now, I'm told that it would be delivered mid-Feb-23. Not sure what the delays are but it's just really disappointing.

4 februari 2023
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Antwoord van cosy australia

Hi Bernadette, we're so sorry that your experience with us did not meet your expectations. :( As a small business, we always strive to provide the best service as we can by packing and shipping parcels as soon as possible, on average within 1 business day. Unfortunately as soon as we pass on your parcel over to Australia Post, delivery delays are something we cannot control, and the best we can do is follow up with Australia Post regarding any updates to your parcel.

We'd love to make it up to you by discussing this further via email. We will be in touch!

Beoordeeld met 5 van de 5 sterren

cannot fault shopcosy, I love them!!!

fast shipping, great handling of orders, and amazing overall customer service. I cannot fault shop cosy, I've ordered from them a few times and they have not once disappointed me.

7 juli 2022
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Antwoord van cosy australia

Awww, thank you so much Jem!!! We're so happy to hear your kind words :')

Beoordeeld met 5 van de 5 sterren
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Antwoord van cosy australia

Thank you so much for your review! We're so happy that you enjoyed your shopping experience with us! We can't wait to serve you again in the future! :)

Beoordeeld met 5 van de 5 sterren

It was great and definitely will order again

Since this is my first time purchasing in this website and a bit worried but the service was great they are helpful and responsive to my inquires. And parcel arrived fast than the given time and I am happy with my experience.

7 oktober 2022
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Antwoord van cosy australia

Thank you so much for your review, Salve! We're so happy that you enjoyed your shopping experience with us! We can't wait to serve you again in the future! :)

Beoordeeld met 5 van de 5 sterren

Reliable

Super fast delivery packing, good communication and all products have been reliable and high quality as promised.

23 september 2022
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Antwoord van cosy australia

Thank you so much for your review, An!!! :)

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order. Well packed and I love the freebies! Thanks

22 september 2022
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Antwoord van cosy australia

Thank you so much for your kind words! We can't to serve you again! :)

Beoordeeld met 5 van de 5 sterren

Happy to see Filipino brands

Happy to see Filipino brands available in Oceania. Will definitely be a repeat customer. Would be nice to see the free shipping minimum lowered.

19 augustus 2022
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Antwoord van cosy australia

Hi Maria! Thank you so much for your review and we are so glad you're enjoying our store! With regards to the free shipping offer, lowering the minimum is definitely one of our goals but being a relatively new business, it's still quite difficult for us to do so at the moment. We will definitely strive to offer this in the future, so please bear with us! :)

Beoordeeld met 5 van de 5 sterren

Such a beautiful brand!

As a Filipino-Australian, I'm always looking for Filipino beauty down here, but was having no luck for the longest time. Until I came across Cosy, sent them a message being grateful that they were a company who was stocking Filo Beauty for Australians, and met the sweetest owners of the brand!

They got my order shipped out so quickly and it was packaged absolutely beautifully, almost like a little present to myself.

I could not recommend this company enough!! Highly highly recommend <3

3 augustus 2022
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Antwoord van cosy australia

Omg thank you so much for the kindest and sweetest review, Danica!!! <3 xx

Beoordeeld met 4 van de 5 sterren

Fast delivery

Fast delivery, and great range of Filipino makeup products. Wish there was some more skincare products. The packaging is sustainable but always so bulky and when I open it up, its usually packed with paper wrappers, I think they could improve the packaging while keeping the sustainability, Holla Bella does this great!

13 juli 2022
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Antwoord van cosy australia

Hi Arilee, thank you for taking the time to give us feedback! We'll take into consideration your suggestion regarding adding more skincare products. Regarding the packaging, we use recycled paper to fill pockets of empty space in our large boxes to ensure the products inside stay secure and arrive safely to you. We'll strive to reduce our use of paper wrapper in the future or consider alternative packing solutions. Thank you again for the feedback!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service, extremely helpful customer service.

8 juli 2022
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Antwoord van cosy australia

Thank you so much for your kind words Sarah! We can't wait to serve you again in the future.

Beoordeeld met 5 van de 5 sterren

Satisfied with the products

Satisfied with the products. The seller was very accommodating and help me rectify my order to avoid hassle.

2 juli 2022
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Antwoord van cosy australia

It was our pleasure to assist you with your order, Mae! Thank you for taking the time to write us a kind review :)

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