SHOP UBBI Reviews 

39
•
TrustScore 3.5 uit 5

3,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I placed this order using the Shop app. It’s been over a month and a half, and it still hasn’t shipped. I’ve sent several messages to the email address associated with the store and not gotten an answ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

SHOPUBBI cares about our planet and I’m glad to support this company, selling secondhand with compostable packaging to making sure even their stickers are made with compostable material/biodegradabl... Toon meer

Beoordeeld met 5 van de 5 sterren

Customer service is impeccable @ubbikini. I was having trouble figuring out shopping to Canada. I was walked through solutions and ended up ordering the West Indies and Pasatiempo kini sets. I misjudg... Toon meer

Bedrijfsgegevens

  1. Damesmodewinkel
  2. ook in
  3. Consignatieverkoopwinkel
  4. Kledingleverancier
  5. Kledingwinkel
  6. Online marktplaats
  7. Tweedehandswinkel

Geschreven door het bedrijf

Your sustainable solution to shop a diverse collection of curated brand name, vintage, and high fashion items. We are an environmentally focused company which operates sustainably on the basis of reducing waste/pollution from the textile industry. SHOP UBBI is an online marketplace for consignment and curated goods focused on extending the lifetime of clothing + accessories worldwide.


Contactgegevens

3,4

Gemiddeld

TrustScore 3.5 uit 5

39 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,4

Alle reviews

(39)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never shipped my item and ghosted me about it

I placed this order using the Shop app. It’s been over a month and a half, and it still hasn’t shipped. I’ve sent several messages to the email address associated with the store and not gotten an answer. At this point, it is not clear to me that they are actually monitoring the email account, or that they intend to ship the item. I recommend staying away.

7 september 2025
Logo SHOP UBBI

Antwoord van SHOP UBBI

Just following up on this to confirm that you were reached out to within 48 hours to in response to your inquiry about the shirt you ordered, (despite any e-mail discrepancies, shop app issues, or other miscommunication) and were promptly refunded once the issue had been solved. :) Sorry for the inconvenience, as this is not the experience we carry out on a daily basis with our customers.

Beoordeeld met 1 van de 5 sterren

Terrible they canceled my order once I…

Terrible they canceled my order once I place it terrible

4 september 2025
Logo SHOP UBBI

Antwoord van SHOP UBBI

Hi Alonso,
We don’t cancel orders without cause - and sent you an email to request verification of your billing and shipping details as your order was marked as a high fraud risk order by Shopify. As you can understand, in the industry we are in we do not risk fulfilling orders to high fraud alert customers. As also stated in our cancellation email you will be refunded within 3-5 business days. Thank you!

Beoordeeld met 1 van de 5 sterren
Logo SHOP UBBI

Antwoord van SHOP UBBI

Hi Nicole, Unfortunately - Shopify notified us that your order was marked as a "high fraud risk" as per a mis-match of billing and shipment information provided. Due to the industry we are in (luxury resale), and the risk on our end as well we take these precautions seriously. We do reserve the right to cancel, and refund orders whenever there is a risk of it not fulfilling successfully. This does not reflect on our general business practices, or the experience at SHOP UBBI. When we cancel orders - it's for a reason! Wish you the best.

Beoordeeld met 1 van de 5 sterren

Order was cancelled?

Order was cancelled?

18 november 2024
Logo SHOP UBBI

Antwoord van SHOP UBBI

Hi JH,

Thank you for shopping with us. Unfortunately, your order has been canceled due to a high fraud alert associated with the billing details and payment method provided.

As a luxury brand, we experience an increased volume of fraudulent activity especially during the holiday season. To protect our customers and our business, we reserve the right to cancel and refund orders flagged by our system.

We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. If you believe this was an error or would like to place a new order, please contact our support team for assistance.

Wishing you a joyful holiday season!

Best regards,
Team SHOPUBBI

Beoordeeld met 5 van de 5 sterren

I liked the easy interface

I liked the easy interface. I found the items I was looking for easily. My order was processed immediately. The jacket I ordered was as it was advertised. High quality product at reasonable prices.

16 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer service and great…

Great customer service and great quality ! Would totally recommend to anyone interested in unique stylish pieces. Just got a pair of jordans I wanted for a while now in excellent condition. Shipping was also quick

10 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing Experience

Amazing experience with both the product and the customer service of this shop. Not only were my shoes delivered ahead of schedule, but they also arrived exactly as depicted on the website. As someone striving to become a more conscientious buyer, shops like this simplify the process by delivering excellent service and products.

23 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Customer service is impeccable…

Customer service is impeccable @ubbikini. I was having trouble figuring out shopping to Canada. I was walked through solutions and ended up ordering the West Indies and Pasatiempo kini sets. I misjudged the sizing in the top of the Pasatiempo kini. I was shown photos of other sizes to scale for reference and promptly received a bigger size. My experience with @ubbikini was so pleasant all around. Not to mention the styles, prints and quality are just what I’ve been looking for! I will definitely be buying my future bikinis from here.

17 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

ShopUbbi love 💕

Love the pricing and styles offered through Ubbi’s site. Highly recommended for new trendy summer apparel, shopubbi did not disappoint!

22 juli 2023
Review zonder uitnodiging

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