Cocoon Vehicles Ltd Reviews 

I highly recommend Rebecca and the team at Cocoon.

I am an expat returing to UK and needed to organise a vehicle lease at very short notice. Rebecca and team really understand how to deal with expats (where there is no UK credit history to work off) and are extremely professional with their customer service.

I submitted my application and the approval was provided the next day. Lease car delivered to my door the following working day as requested. Very impressed!

Fantastic from start to finish. Rebecca and Rhys have been amazing from my initial enquiry, answering my many questions and giving recommendations based on the type of cars available. Handover both to collect and return the vehicle went very smoothly and all processes with Cocoon is well documented, and clearly explained. Definitely a business you should support, especially if you're new to the UK. Kudos to the team!

Got in touch with them re leasing a car. They came back to me within a couple of hours advising to go direct as that was where the best deals are. They look to offer VFM on all deals. Thanked em for the reply and they came back offering there services if clarification was needed.

Great customer service from Rhys and Rebecca. As someone returning from overseas for a short period of time the process was made easy and still worked out cheaper than car hire. Just do your homework on the mileage allowance, short trips quickly add up.

It was a pleasure to lease a car with Cocoon. The process was transparent and they were very quick to respond. I found the pricing also fair and transparent.

My only feedback is that they have too many black out dates wrt pick ups. That being said it is fully disclosed.

From the start Rebecca was always catering towards my needs from changing my mind of which car to get she helped me thorough the whole process and also made sure that I was happy with the car I selected. They also delivered same week which no other company was offering. Rebecca made sure to let me know to ask any questions no matter how stupid they were which was brilliant. I would like to thank Rebecca and the team for helping me. I can’t recommend this company enough! I will be using them again soon

I would like to say a huge thank you to Rhys, Rebecca and the team at Cocoon Vehicles, who helped us find a hire car for a new member of staff. Their customer service is second to none, questions are answered promptly and efficiently, the staff are very professional, and they provided us with a great hire car at a price we are really happy with. We will definitely use Cocoon Vehicles again as they are brilliant to work with.

The team here are so helpful, super efficient, provide excellent customer service, always answer queries so quickly, highly professional and are just a total pleasure to deal with. They provided me with a great hire/rental car in my time of great need and made the whole experience so effortless and easy! It was delivered and collected on time as promised. Their communication is outstanding. The terms of hire are very transparent and easy to understand and throughout the hire Rebecca, Rhys and the team were so easy to contact to answer any questions. I would highly recommend this company, it's the best car hire/rental company I've ever used, their service is second to none, and if I ever need to hire a vehicle again I would definitely use their services again. Thanks so much for everything

Excellent staff with very clear terms and no surprise charges.

Very efficient friendly family run business, always ready to help, good selection of cars for short or long term rental.

Thanks to Rhys and Rebecca for helping me find a vehicle on our return to the UK after so many years. Without the UK credit history, securing a car was the most difficult part of our family relocation, and Cocoon was the solution. No issues at all during the term of the agreement and the return of the vehicle. Despite some minor scrapes to bumper and wheels over 15 months of use, the repair charges were very reasonable!

We are long term UK expats with our salaried income being overseas. We required a vehicle for use in UK for a couple of years. We leased a BMW X1 for one year and then we extended the lease on the same vehicle for a total of about 2.5 years. Cocoon have great expertise in short term vehicle leasing for persons in our situation. The cost is, of course, more than a UK resident would pay to lease a vehicle, but we recognised that would be the situation due to our circumstances. The strength of Cocoon is their willingness to work with you to find a suitable vehicle and the excellent hands on communication. This is a family run business established by Rebecca and Rhys and it is clear that they are personally invested in the customer care and maintaining the reputation of the company. The due diligence/underwriting stage was not unnecessarily onerous. The whole process, including delivery and return of the vehicle was straightforward.

Rebecca Adams was very professional, quick to respond and her communication & Knowledge was fantastic

Cocoon are great! Rebecca and Rhys were a delight to deal with, instantly responsive and we had a terrific car from them which was great value. We had a number of requirements during the course of our flexible lease and they were always accommodated. Highly highly advocate using Cocoon and the team

The short term lease was perfect for my needs. Cacoon were very easy to do business with, everything is online and easy to follow, communication was brilliant and I would definitely use them again!

Great group of people and great vehicles. We have used Cocoon for many years and cannot fault them in anyway. I would strongly advise anyone to use them. Possibly they are not the cheapest but to my mind they have been the best. No vehicle has ever had any technical issues and servicing etc has always been arranged. The cars are dropped off when they say they will be and collected when they say. They are also very fair. When the vehicles are collected very often you are hit with repair costs. This has never been the case with Cocoon. They have been both reasonable and fair

I had recently leased a car on a short term basis and I was very impressed with the coustamore care, professionalism from both Rebeeca and Rhys who are also the directors of the company and they always get back to you in a timely manner.

The monthly payments for the short term lease is very competive compared to other companies and I hesitation to recommend Cocoon Vehiles Ltd