Incredible customer service! Super responsive and accommodating. They took care of an issue for me that was my fault and were incredibly pleasant about it. It’s clear they aren’t working from scripts,... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The audio controls are lacking, behind most audio services like Spotify or Apple Podcasts that make it tough to control via Bluetooth. The selection of books leaves much desired from me. Seems to focu... Toon meer
I love Shortform! As an author and transformational coach, I read over two books per week because I believe great books—when applied—can radically transform our lives and work. Shortform helps me quic... Toon meer
Bedrijf heeft geantwoord
Was scammed by Blinkist couldn't access service or cancel got bank involved canclled my credit card. They took money out 12 months later from my new card. Finally got subscription cancelled. Blinkist... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Shortform has the world's best guides to bestsellers and non-fiction books. Learn faster and better.
Contactgegevens
2027 W. Division St #202, 60622, Chicago, Verenigde Staten
- help@shortform.com
- shortform.com
4,3
Uitstekend
942 reviews
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service
The service itself is terrific, comprehensive breakdowns of great titles. I believe I cancelled my free trial before the deadline and received a confirmation email, yet I think I was still charged afterward. I emailed Shortform and they have now kindly refunded me. This did take some time to happen but I’m pleased it’s been resolved.
3 augustus 2025
Review zonder uitnodiging
Antwoord van Shortform
We’re sorry to hear about the delay in resolving your request. That’s not the experience we want for our customers. Please reach out to us again with your cancellation confirmation and charge details so we can review your case immediately and work to issue the appropriate refund.
Did not subscribe to their service yet they charged me and refusing to refund
Did not subscribe to their service, yet they charged my credit card in the middle of the night.
I contacted them, and they offered a “half refund,” claiming “they never do this, but I’m in luck.” What? This is not a service I use, yet they charged me anyway. Now they’re stalling and refusing a full refund.
If the full amount is not refunded within 24 hours, I will file a chargeback dispute.
It appears they are doing this to many others you can find countless complaints online about unauthorized charges from this company.
Steer clear of this company.
31 juli 2025
Review zonder uitnodiging
Antwoord van Shortform
We’re sorry to hear about your experience. We take billing concerns seriously and aim to make our terms and processes as clear as possible during sign-up. We understand your frustration and want to resolve this matter quickly. Please contact us directly so we can review your case in detail and work toward a resolution.
Better than other book summary sites
I enjoy ShortForm more than other summary sites I’ve tried because of the way ShortForm compares points with other books that may disagree, and also insert their own ShortForm comments, to clarify things.
23 juli 2025
Antwoord van Shortform
Thank you for your feedback. We’re glad to hear you enjoy Shortform’s approach of comparing points with other books and adding clarifying comments. It’s great to know this makes our summaries more valuable for you.
Shortform provides both focused summaries along with essential background and alternative views.
Shortform book summaries offer the best combination of insights into both the central points made by the author along with other viewpoints that are not necessarily contained within the book. This allows subscribers to understand more of the background behind ideas expressed by the author at the same time that it provides alternative views for further study.
13 juli 2025
Antwoord van Shortform
Thank you for your thoughtful feedback. We’re glad to hear you’re enjoying the combination of focused summaries, background context, and alternative viewpoints. It’s great to know these elements are helping you gain a deeper and more well-rounded understanding of each book.
The concept is great
The concept is great, but thr app on iphone is buggy: slow when i tap buttons, and when i hit a notification for a new book I dont get shown the new book, just the one Im currently reading.
18 juli 2025
Antwoord van Shortform
Thank you for sharing your feedback. We’re glad to hear you like the concept of Shortform and are sorry you’ve experienced issues with the iPhone app. We’ll pass your comments along to our product team as we work to improve speed and ensure notifications take you directly to the intended book.
The ease to be able to read the main…
The ease to be able to read the main topics of a title book.
17 juli 2025
Antwoord van Shortform
Thank you for your feedback. We’re glad to hear you’re enjoying the ease of accessing the main topics of each book with Shortform.
So many new things to learn about.
So many new things to learn about.
And the main ideas of experts of the field for all the subjects you’re already interested in. Shortform is beautiful
11 juli 2025
Antwoord van Shortform
Thank you for your kind words. We’re glad to hear you’re enjoying discovering new ideas and exploring expert insights on your favorite subjects with Shortform.
Antwoord van Shortform
Thank you for your feedback. We’re glad to hear you’re enjoying Shortform’s book summaries.
Antwoord van Shortform
Thank you for your feedback. We’re glad to hear you’re enjoying the material and finding it relevant and easy to digest while exercising.
Time saving and effective information…
Time saving and effective information provider. Really love it
12 juli 2025
Antwoord van Shortform
Thank you for your kind words. We’re glad to hear you’re enjoying Shortform and finding it a time-saving and effective way to learn.
Excellent summation
11 juli 2025
Antwoord van Shortform
Thank you for your feedback. We’re glad to hear you’re enjoying Shortform’s summaries.
Incredible learning opportunity
This thing is incredible. Cliffnotes + audible + Chat GPT.
9 juli 2025
Antwoord van Shortform
Thank you for your enthusiastic feedback. We’re delighted to hear you’re finding Shortform to be such a powerful learning tool.
Needed material is great
Needed material is awesome and I really enjoyed the process of listening on a daily basis to a book. Gives me a sense of understanding that I am well read in certain areas and what I need to dig deeper into. Thanks
8 juli 2025
Antwoord van Shortform
Thank you for your kind words. We’re glad to hear you’re enjoying listening to Shortform daily and that it’s helping you feel more informed while identifying areas to explore further.
I’m sure AI helps you out a lot
I’m sure AI helps you out a lot, but it is great fun and informative, and saves a lot of time to scroll and review your content before buying. I have done so many times so far. Wonderful and illuminating, if not a tad expensive, still, I wouldn’t do without you. I will renew my subscription in a heartbeat.
1 juli 2025
Antwoord van Shortform
Thank you for your thoughtful review. We’re happy to hear you’re finding Shortform fun, informative, and a helpful way to preview books before buying. We truly appreciate your continued support and look forward to being part of your learning journey for many more reads.
Shortform rocks
I am new to Shortform, Shortform is a great app and does everything promised. I am unable to get the audio to work via book summaries.
29 juni 2025
Antwoord van Shortform
Welcome to Shortform, and thank you for your feedback. We’re glad to hear you’re enjoying the app. Sorry to hear you’re having trouble with the audio. Please reach out to our support team at help@shortform.com and we will be happy to help you get it working.
I love Shortform!
I love Shortform. The guides/ summaries are so easy and egaging to read, and the interface is very user friendly.
22 juni 2025
Antwoord van Shortform
Thank you for your kind words. We’re so glad to hear you’re enjoying the guides and summaries and finding the interface easy to use.
Highlight function troublesome.
Highlight function troublesome.
Using the highlight function often won't highlight desired block of text, forces you to highlight excess and partial block.
Highlighting requires multiple clicks. Where, in Reader/Readwise, highlights can be made simply by drawing a cursor over the desired text.
18 juni 2025
Antwoord van Shortform
Thank you for sharing your feedback. We’re sorry to hear you’ve experienced difficulties with the highlight function. We’ll pass your comments along to our product team as we work to make highlighting smoother and more precise.
Excellent customer service.
Excellent customer service.. responded to my query very quickly.. actual site is amazing .. great content on the site .. really enjoying it.
18 juni 2025
Antwoord van Shortform
Thank you for your kind words. We’re happy to hear you had a great experience with our customer service team and that you’re enjoying the site and its content.
More Learning Time …
I love to learn from non fiction books but the time I have to read is limited. Using Shortform allows me to skim a book and pick up some key ideas. I can then order the book if I want to take a deeper dive.
18 juni 2025
Antwoord van Shortform
Thank you for sharing your experience. We’re glad Shortform is helping you make the most of your learning time by letting you quickly pick up key ideas and decide which books to explore further.
Antwoord van Shortform
Thank you for your kind words. We’re so glad to hear you’re enjoying Shortform and finding it a fast and valuable way to learn.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.