Boots received ok but attached was a discount label “was £60 now £45” but I was charged full price. After only a few wears, material on heel has started to peel off. Hasn’t been particularly wet so th... Toon meer
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Lees wat reviewers zeggen
I bought the insoles because I was impressed by the insoles in the shoes I bought at Cramlington. These aren't the same but are very comfortable. However, they aren't as wide as those in the shoes I... Toon meer
Website was easy to navigate, emails arrived with expected delivery time, products delivered of good quality ordered 2 pairs of slippers for nana. I would have liked to have had an option for a fas... Toon meer
Ordered 2 pairs of slippers on 21st October, arrived 28th November. No updates from them to explain why taking so long. Emailed customer services first time and told delay was possibly due to wareho... Toon meer
Bedrijfsgegevens
Over Shuropody
Geschreven door het bedrijf
Shuropody started looking after customers' foot healthcare back in 2007 - fast-forward to 2022 and we are now the UK's largest podiatry business with over 100 podiatry clinics across over 40 stores and we are proud to look after more than 300,000 patients that visit our stores and clinics every year.
At Shuropody we are really passionate about great foot healthcare because we know that our feet are the most used and abused part of our body. We also know the average person will, in their lifetime, walk the distance equal to walking around the world five times! We also know that we have 26 bones, 33 joints and over 100 muscles, tendons and ligaments in these incredible feet, so that’s why we are so passionate about delivering great foot healthcare to all our customers.
Our 120+ fully qualified HCPC registered Podiatrists offer great foot healthcare service everyday, in every store, from free foot health checks to soothing foot baths to detailed biomechanical assessments and we can absolutely say that no other footwear retailer in the UK can offer its customers this level of footcare services - we are the UK's No.1 for outstanding footcare service.
Our stores are all about great foot healthcare and we have three key areas in-store to support our customers needs:
1) Our Footwear Department - featuring some of Europe’s leading footwear brands, such as Hush Puppies, Josef Seibel, Rieker, Joya and our own WideFit+, Elite and Shuropody ranges designed in conjunction with our senior podiatry team.
2) Our Exclusive Footcare Department - this department offers a wide range of services and products from our 3D digital foot scanning equipment service, FootBalance, which delivers totally customised insoles while you're in-store, to our great range of off-the shelf orthotics, creams and foot lotions etc.
3) Our Podiatry Clinics - we have over 100 of them now, all staffed by HCPC registered podiatrists who deliver a great range of foot healthcare services to hundreds of thousand of patients every year
Our website offers the great range of footwear you'll find in store along with a range of online exclusive brands including Sandpiper, Superga, Suave, Cotswold and Skechers.
We have a promise at Shuropody and that promise is that we will always provide all our customers with the highest standard of service in our clinics and in our footcare and footwear departments.
Visit us in store or at our website www.shuropody.com.
The Shuropody Team
Contactgegevens
The Hall, Rugby Road, Wolston, CV8 3FZ, Coventry, Verenigd Koninkrijk
- 02476 937398
- contactus@shuropody.com
- shuropody.com
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Disgusted
Disgusted . You are in liquidation , order slippers for my mother , 4 weeks to arrive and too big , no post code to return .
I have emailed but no response
Pls send me a returns address .
Shocking . Do not buy anything they have gone bust
delivery failure timing
very late delivery and you leave it up to the customer to chase you for updates, this is none existent customer service.
Problem was in delivery
Problem was in delivery took a month and several chases before I received my purchase .
The order took over a month to arrive
The order took over a month to arrive. I had to chase to find out what was happening. Very disappointed
I was so pleased to be able to buy my…
I was so pleased to be able to buy my favourite boots again 😊
Buying boots.
It's a shame the shuropody stores have closed as I found it a lot easier to get boots that fit me. I have a small wide foot with wide ankles so getting new books is always a real problem. On line shopping does not compare to sitting in a shop and try on a boot, you know right away if the boot is right for you and if not you don't purchase it. On line you have to work harder doing the checks and keeping your fingers cross that whe they arrive they fit you nicely, if not you have the hassle of send them back.
Having said that my experience with the on line shop was ok.
Good service
I get through a pair of Shuropody boots every winter and although I was dismayed to find there are no longer any branches near me (you could update your website!) I ordered 2 pairs online and received them in a couple of days, - exactly what I had ordered. Thank you.

Antwoord van Shuropody

Antwoord van Shuropody
Waited weeks for delivery,
Waited weeks for delivery,
Not one word of explanation from them until I sent a query and was told there was a problem with their warehouse and would get delivery as soon as things were sorted out.
After another week sent another query and was told exactly the same response
Loved the sandals
Great sandals. Very comfy. Easy to order. Did take a few weeks to arrive though.
Sandals took over 3 weeks to be…
Sandals took over 3 weeks to be delivered and didn’t arrive in time for my holiday.
Good Quality Products
Lovely comfortable boots and great quality/well made. Fast delivery. Would highly recommend buying from Shuropody.

Antwoord van Shuropody
Shoking
Shoking, no refund on return of Order #26285. I bought a pair of shoes and returned it the next day I received them, because they were not the right size. I returned on 27th of August 2024 and today is 4th of October 2024 and I havent received my refund nor any email. Not atleast any reply to my so many emails I have sent during this time. I know they have closed, but they should have somebody to deal with the refunds, if they are still selling on line and posting shoes to customers. Really shocking. Please refund me ASAP.
Absolutely shocking
Absolutely shocking! Ordered a pair of boots with 3-5 working days. A month later emailed said I hadn’t had them. They apologised and said they were behind on orderes and then just marked as delivered. That’s £64 down for my daughter’s birthday!! I have tried to contact and no reply. I would like if you had some decency and replied to give me a refund
Ordered weeks ago chased order up…
Ordered weeks ago chased order up excuse was warehouse issues money taken from bank won’t be using again have asked for refund as fed up of waiting now quick enough to take money which is disgusting knowing they can’t send orders
Accurate description of goods
Accurate description of goods.
Simple ordering procedure and swift delivery.
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