I got a beautiful ring and everything else I have had from this company. The bracelet I ordered was 18cm and far too short. (Other bracelets I have had fitted fine 19cm). There seems to be no consis... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
This is the third of this ring I’ve purchased as it’s such good quality. It looks lovely on its own but also stacking. Customer service also excellent.
Beautiful and unique jewellery, which I got in the sale. I love the minimalistic design. Also and not less important is the good customer service. I was facing some difficulties with courier but custo... Toon meer
Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax. Still not resolved. No timeline and now no responses from customer services. Disgusting... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sif Jakobs Jewellery designs and produces affordable luxury jewellery of the highest standard and quality with a modern expression. Sif Jakobs Jewellery has a minimalist luxurious feeling combined with an elegant personal style. The work is shaped by a background in nordic design and craftsmanship. Since the launch of Sif Jakobs Jewellery in 2009 the brand has grown rapidly and is regularly featured in popular fashion- and lifestyle media. Sif Jakobs’ unique and enchanting designs are now embraced by fashion- and jewellery stores worldwide and the brand’s international fan base continues to expand. Let yourself shine...
Sif Jakobs Jewellery
Geschreven door het bedrijf
- Let Yourself Shine
- Our jewelry is exclusive, classically elegant and enhances the beauty of every woman. Handmade in the highest quality, available in different colors and sizes for a glamorous look.
Place your order as usual
We take care of the import duties & VAT!
Don't worry about import duties and VAT. Simply place your order as usual and we will take care of the import duties & VAT!
Contactgegevens
Mesterlodden 23, 2820, Gentofte, Denemarken
- 0045 33 93 77 77
- online@sifjakobs.com
- sifjakobs.uk
3,9
Goed
472 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 93% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Beautiful
Easy to order, regular updates on delivery. The product is beautiful quality and very well designed and priced.
2 december 2025
I am very angry
I am very angry. UPS have been terrible. The parcel has been sent by UPS from Denmark on 02/12 to Germany where it has stayed until now. I have asked for a full refund.
2 december 2025
Ordered 2 weeks ago still waiting for…
Ordered 2 weeks ago still waiting for it to arrive. Emailed for help and i was advised UPS are very busy,you will get parcel when they get to it ! Shocking customer service
2 december 2025
Antwoord van Sif Jakobs Jewellery
Dear Jane,
We always do our very best to provide the best possible customer experience. We apologize that the delivery time is longer and that there is a longer waiting period. We are doing everything we can to ensure that all packages reach our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com.
We wish you a lovely day.
Kind regards,
Emilie from Sif Jakobs.
Stunning jewellery
Stunning jewellery. I have several pieces. Well made and very good quality. Good customer service and fast delivery. Very happy customer!
2 december 2025
Beautiful Ring
Extremely happy with my purchase of the Biella Piccolo ring in silver. Perfect fit and looks stunning. Great service from Sif Jakobs.
26 november 2025
Antwoord van Sif Jakobs Jewellery
Dear Beverley,
We apologize for the extended delivery time of your package. The shipping companies are particularly busy during this period, but we always do our best to deliver the jewellery to our customers as quickly as possible. You are always welcome to contact us at online@sifjakobs.com
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Great customer service and prompt…
Great customer service and prompt delivery, as usual jewellery exceeds expectations
19 november 2025
Need to use different courier
I have only given 4 stars because of the 3 days UPS not even trying to deliver my parcel to my chosen access point,finally got my parcel today.The ring I have bought for a Christmas present for my wife is good quality and well presented in a nice box.Sif Jakobs sort your couriers out they are letting a good company down.
12 november 2025
Antwoord van Sif Jakobs Jewellery
Dear Lee, we can see that your package is scheduled for delivery later today. We apologise for the extended delivery time with UPS. You are always welcome to contact us at online@sifjakobs.com.
We wish you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Great jewellery
Very happy with the pieces I purchased. These are gifts for my granddaughter's 21st birthday and I am sure she will be delighted.
28 oktober 2025
Great looking Jewellery
Well designed website, which makes the buying process very easy. The prices are not too bad.
The earrings are beautiful and are very sparkly. I will always look at Sif Jakobs before buying
15 oktober 2025
Yet again another piece of beautiful…
Yet again another piece of beautiful jewellery.Well packaged & arrived on time
22 september 2025
Antwoord van Sif Jakobs Jewellery
Dear Diane,
We are delighted to hear about your satisfaction and your joy with the jewelry and the packaging. We look forward to assisting you again.
Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Company has never issued a refund
I ordered a pair of earrings and ended up needing to return them. I have never received a refund and it has been a month since they were received by the company.
16 juli 2025
Antwoord van Sif Jakobs Jewellery
Dear Samantha,
We are sorry to hear about the experience you had with us. We always strive to ensure our customers have a positive experience. Please contact us at online@sifjakobs.com and we will assist you further with this matter.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Haven’t received my order
Haven’t received my order, there was an internal error made by the Sif Jacob’s team relating to import tax.
Still not resolved.
No timeline and now no responses from customer services. Disgusting service.
Sif Jacob jewellery is my favourite brand but this appalling service will make me think twice about ordering again via the website. I’ll probably try another retailer who I have confidence about fixing problems swiftly.
29 augustus 2025
Antwoord van Sif Jakobs Jewellery
Dear Debbie,
We are sorry to hear about your experience. As we mentioned in our email, we do everything we can to ensure the delivery goes as smoothly as possible, and we apologize for the issue with your delivery. We always respond to our customers, but you contacted customer service during the weekend. That’s why we are replying to your email today. Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Antwoord van Sif Jakobs Jewellery
Dear Valerie,
Thank you for your review.
We're happy to hear that you're satisfied. We look forward to assisting you again.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Ring purchase
The rings I ordered are lovely but I did originally purchased 3 but was subsequently told one was out of stock even though it was clearly available to begin with!
The delivery firm UPS were useless as I was told a 3 hour window in the morning so took morning off work and then was told it would now arrive during a 4 hour window in the afternoon. Not good
29 augustus 2025
Antwoord van Sif Jakobs Jewellery
Dear Debbie,
We are sorry to hear about your experience. Unfortunately, one of the rings was out of stock, which is why we were unable to send it. We apologise for the issue with UPS, we are of course doing everything we can to ensure that delivery goes as smoothly as possible. If any questions feel free to contact us.
Wishing you a great day.
Kind regards,
Emilie from Sif Jakobs.
Yummy ring!
Glad I traced your website. So many goodies. Just looove the ring. Looks well made. Fabulous statement ring. Fits to size. Quick delivery. Well packaged.
Would be amazing if you offered a slightly larger size.
14 augustus 2025
Not happy at all I received a pair of…
Not happy at all I received a pair of earrings on the 1st August return them the same day as didn’t look like the photo I have emailed SifJabkobs twice to see if they have received them I haven’t had a response from them not a happy customer
Have now been contacted and issued a refund thank you
31 juli 2025
Antwoord van Sif Jakobs Jewellery
Dear Susan,
We are sorry to hear about your experience, that’s of course not how it should be. We will contact you via email so we can resolve this and assist you. Wishing you a wonderful day.
Kind regards,
Emilie from Sif Jakobs.
Beautiful ring
Beautiful ring, first class services
Delivery very quick and great packaging.
Will be ordering again
25 juni 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.