Sigma Sports - Hampton Wick Reviews 

Excellent explanation of all the options.

Eddie gave us a great explanation of the all the options for replacing our tyres for our planned bikepacking ride (1000 miles). We could not have had better service.

I had a bike fit with Salvatore and he was absolutely excellent. He took plenty of time to understand the issues I've been experiencing and what I wanted to achieve through the bike fit. He was super knowledgeable and since making the changes I have felt a huge difference in terms of both comfort and performance on the bike. Many thanks!

Not for the first time Eddy went the extra mile keeping my 40+ yr old fixed bike on the road. Cheers CharlieC

Order and pick up process were both faultless and very smooth. Best part was the chat I had with Ben upon collection, he was so supportive and encouraging it was fantastic. This purchase is going to get me back in cycling, and he picked up on this right away and was so kind and generous with his advise and words of support. Thank you Ben!

Knowledgable and friendly team. Great for bike service and have bought x3 bikes from them over the years plus a lot of kit.

Supreme customer service today. Eddie deserves Employee of the Month 👍 Gave me reassurance about a worry I had regarding my frame (saving me an unneeded and expensive trip to a carbon inspection shop). He also showed me how to use a tool I'd bought but couldn't quite figure out, and he gave me tips on sleeping for a pending 600km ride this weekend (which I was worried I wouldn't be able to do). Many thanks!

great tool set as a special gift, arrived on time on the next day service

Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to consider options as they did not have the full range of colours in stock there. Ordered online & received within a few days. Very pleased with purchase & experience.

Came collected my cube agree c:62 pro
Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re around the area pop into this wonderful Bike Shop and help yourself to a free coffee and a chat

very pleased item in stock kept up to speed on delivery well packaged helmet very nice red colour tank you sigma sport

Helpful friendly and air-conditioning

Customer service was excellent. Mathew made me feel comfortable, offered detailed advice and was through during the bike fit when I was collecting my new road bike.

Salvo was excellent!

I have a very good understanding of bike fits or so I thought and Salvo explained things to me in such a way it really opened my eyes and made a lot of sense.

In the end I could really feel the power difference in my pedalling and far more comfortable in my on bike condition.

I would highly recommend going to see him if you want to maximise your efficiency and comfort on the bike.

James was extremely generous with his time, to ensure that I bought the right bike and it was set up exactly as I wanted. I am so pleased with the service Sigma provided.

Graet customer care, friendly staff, very informative.

Salvo was great ! Knows his stuff

Quick response, good prices, click &collect option

I could not speak more highly of Sigma Sports and their customer service. After an issue (not their fault) with a product from a major brand purchased at their store, they truly went above and beyond to resolve the issue.

Ben, who handled my case, couldn't have been more helpful and really looked after me. The product in question was not insignificant in cost, but the biggest praise I could give is it felt that Ben would take the same approach whether the item cost £1 or £10,000. He called me several times to help resolve the issue, and did so promptly and in a very polite manner.

Sigma have a customer for life in me and I look forward to shopping with them in the future. For any cycling/fitness fan, their store is well worth a visit even if you don't intend to purchase anything, they have an incredible range of equipment which wouldn't look out of place at Le Tour!! I want to pass on my thanks to all the team and would urge anyone considering a Sigma purchase to do so.

From my initial bike consultation right through to the purchase, the customer service was outstanding. Communication was excellent throughout, and Neal was incredibly helpful every step of the way.

He took the time to answer all of my questions, offered great advice on bike maintenance, and recommended everything I needed to make my rides smoother and minimise the risk of punctures. His knowledge and honest guidance made the whole process stress free and enjoyable.

The bike itself is fantastic and was assembled with great care and attention to detail. I'm extremely happy with both the product and the service I received.

I'll definitely be returning for all of my future cycling gear and maintenance needs. A huge thank you to Neal for making the entire experience so easy and enjoyable. Highly recommended!