Sigma Sports - Hampton Wick Reviews 

Seamless!

Visited the store on Friday but the stock wasn’t in the store. Overnight they received the stock of the specific wetsuit, other products I ordered.

Thanks Louis & Andy for your time and fabulous service!

Great place to shop. Order online and collect from the shop at Hampton Wick.
Customer service was pleasant. Great place to shop for spare parts.

Just had my bike serviced by #Eddy and can’t praise the work enough .. the day after my service I undertook the dragon ride in wales followed a week later doing chase the sun and my serviced bike ran like a dream - feels like a new bike.
I would recommend 100%

Staff are excellent. Delivery to store option works very well.

Jonathan was great. Talked through the bike set-up and helped with order adjustments.

Bike was exactly as requested.

I initially had concerns about the advice I’d been given regarding the servicing of my bike, but Eddie took the time to call me and discuss the best options and level of service required.
Upon pick up, I received great advice from him on a few issues and riding away the bike did genuinely seem better than new.
Overall very pleased.

I've made a few orders and everything great. You can even call and ask questions which is rare.. Great service.

Thank you Sigma Sports for your first class advice and service sorting out a new pair of tyres that I couldn’t fit correctly. Both Sales and Workshop staff were friendly and knowledgeable. Tyres reseated while I waited at no extra cost. I will definitely be shopping here again.

Sigma Sports are one of the best at getting stuff to me quickly. When I have popped into the store, the mechanic Richard has always been very helpful.

Friendly and helpful staff and reasonable prices

Great service from Dom who took me through everything with the new bike.

Great and fast service, the staff were very helpful, and the pricing is competitive.

Always so helpful and knowledgeable plus make the time to make you feel like they really care.

very professional

The only place I will ever buy a bike from.
These guys are the best in the business.
The customer service, after service and quality of everything is world class.
10/10

Great service as always!
Recieved email when product was ack in stock to be able to place order. Quick and efficient service in the shop to collect order, well staffed and always friendly, ready to help & offer advice where needed.

I was looking for an Oakley Meta sunglasses and one of the sales person help me choose the correct pair of sunglasses. His name is Marc. He was very helpful and patient. He was very careful in showing me all the options and making sure that there were actual sunglasses in stock was carefully opening each boxes.

Really helpful assistant. Sorted me out with an Orca tri wetsuit

Since my earlier review a couple of years ago, it feels like Sigma has turned the corner on customer service. Knowledgeable friendly staff, really willing to help and demonstrating empathy, and a genuine desire to help. I’ll assume this is a culture change rather than a lucky break as I was only dealing with returning kit today, and dealt with the same guys on Floor 1 that I had dealt with when I got the kit. Well done to the Customer Service manager who instituted this culture change. Makes it a really good experience coming totally the shop.

I had a problem with an order online, so I called the Hampton Wick branch where order was sent JJ the shop assistant was great the order was sorted and sent and received within a few days.
Result 👍