Sigma Sports - Letchworth Reviews 

Amazing customer service

Very easy to place order and quick delivery. Product was excellent, as chosen from web-site,

I came in to the sigma bike store today and saw Sam . From start to finish he was informative and knowledgeable about products. Being a novice it made me feel at ease and would highly recommend him. Top man Sam . Thanks Spencer

The workshop staff are amazing. They kept in contact to advice on cost and parts and provided their professional opinion on alternative solutions. Brilliant service as always.

Great customer service from everyone I came into contact with. Friendly, chilled and chatty.
Sigma sports have never let me down

Super helpful at Letchworth (great store) for a stem swap and a new bike collection..
Plus Sigma have real people to assist on the phone too..

Detailed and attentive bike fitting service without being snobbish or intimidating. Great choice of bikes at keen prices. And decent coffee! thanks Leon!

I can’t remember the mechanics name but he was brilliant, tolerated my many questions and was very knowledgable and friendly.

I needed a new bike helmet and Carolyn at Sigma Sports in Letchworth couldn't have been more helpful. She was very knowledgeable about the different makes, features and safety technology, and provided excellent advice regarding fit. It was so good to be able to try a number of helmets on. Great to be in a bike shop with a wide range of brands of bikes, helmets and other accessories.

I rode over to Sigma Sports today on my new Gravel Bike (not from Sigma - sorry) to pick up an order for a Trek Light. On the way my 1x12 gears were jumping. Concerned something bad was wrong with my new bike, I spoke to staff and the mechanic took a look. 15 minutes later all was fixed, just an internal cable had relaxed into place and needed adjustment. I offered to pay but was told it was fine.
I cant tell you how grateful was, the ride home was perfect.
Thanks again, I will recomend you to friends and I will be back ...

Leon is an excellent sales man. Very professional. He set up my bike and went into detailed explanations.
A really great experience.

Brilliant as always from the Letchworth service team - they know their stuff.

Excellent customer service and really easy to find what I was looking for. One of the staff helped greatly with providing a couple of small parts from the workshop to save me having to buy an entirely new component. Super happy and I will be back.

Kristina, at Sigma Letchworth managed the build of my SWORKS Aethos. Sourcing all the components and completing it in time for a trip to Girona where it was christened on the Rocacorba. The service throughout, from Kristina and mechanics Eben and David, was seriously impressive. Furthermore their technical & product knowledge was second to none and greatly assisted in the final build specification. I’d have no hesitation recommending them.
They are a credit to Sigma.
The bike is pretty decent too.

The team are friendly and knowledgeable and whilst they aren't the closest store to me they are the ones I trust to look after my bikes and biking requirements.

Had an excellent experience with Carolyn at the Letchworth shop. She was very attentive and gave me very good advice. She spent a lot of time making sure that I had exactly what I wanted. It was such a great experience that I would recommend this shop and particularly Carolyn for any bicycle related advice.

The people I dealt with were knowledgeable and very friendly

First class customer service from Robin of Sigma Sports, Letchworth branch.

Robin was super helpful assisting me with selecting the right road bike helmet. He was clearly very knowledgeable across all the different brands to ensure I picked the perfect helmet, which I did!

Thank you Robin!

Great service. Great knowledge, very diligent at finding just the right bike for me. Thank you Alex, I am delighted with my new Specialized Tarmac Road bike. Highly recommend Alex and Sigma at Letchworth.

Had both my Trek bikes repaired recently, absolutely amazing service. Especially great that workshop services available over the weekend, including Sunday, I work shifts and really appreciate this option. Properly brilliant service.