Silk Pharmacy saved me hundreds of dollars when I reached the medicare "donut hole" last year. Like many of us, I received the COVIC "vaccine" when it first ecame available. Within a year following th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I am happy to report that I have received my medication. In fact, Silk Pharmacy had gone ahead and resubmitted the order. To my pleasant surprise, within a few days of getting my prescription, I rece... Toon meer
Bedrijf heeft geantwoord
The generic BREO product we ordered was not the same as the branded BREO. It was made in India. Our Pulmonary doctor thought we could try it. My wife's condition deteriorated within 7 days of sta... Toon meer
Bedrijf heeft geantwoord
I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Silk Pharmacy is a trusted online platform serving U.S. customers with affordable prescription medications, including both generic and brand-name options. With a stellar reputation and the confidence of over 4 million users, it’s a popular choice for safe and cost-effective healthcare solutions.
Contactgegevens
651 Lacolle Way,, K4A 5B6, Orleans, Canada
- 1-888-646-0898
- info@silkpharmacy.com
- silkpharmacy.com
4,4
Uitstekend
207 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I have reached my max out of pocket…
I have reached my max out of pocket with my insurance and all drugs are now free.
Thanks for the savings
10 februari 2026
Antwoord van Silk Pharmacy
Thank you for sharing your update! We're glad to hear that you've reached your maximum out-of-pocket with your insurance and that your medications are now fully covered. It’s great that you were able to benefit from the savings along the way. If you ever need assistance with future orders or have any questions, we're always here to help. Thank you for choosing us!
Updated!I
I loved Silk Pharmacy the first time I used it and I recommended it to everyone! With this reorder, I have not received any updates on when my medication will be delivered. I need it! I ordered it the beginning of February. I, at least, would like to be kept informed. Disappointed!!!!
Update: Right after I wrote this review, Silk got in touch with me and explained the delay, which was related to our government's changing tariffs and was not the fault of Silk. They assured me they would keep me updated. This is how you do business! I appreciate Silk Pharmacy and you will, too!
3 februari 2026
Antwoord van Silk Pharmacy
We sincerely thank you for your wonderful review. Your trust and support mean a lot to us. We are happy to know you had a positive experience.
Concerning order # V11136
Concerning order # V11136:
I originally gave a 1-star review, which I am upgrading here. Silk Pharmacy's customer service people did a great job in replacing a lost shipment. My queries were responded to promptly and professionally.
2 februari 2026
Antwoord van Silk Pharmacy
Dear Customer,
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you experienced regarding order #V11136.
Sometimes tracking numbers may take a short time to become active in the USPS system after shipment. However, we understand your concern and our support team will immediately recheck the tracking details for your order and provide you with the correct and active tracking update.
Regarding the phone numbers, we are very sorry if you were unable to reach us. We are currently reviewing this issue to ensure our contact lines are functioning properly so customers can reach us without difficulty.
Your experience is important to us, and we would greatly appreciate the opportunity to resolve this matter for you. Please contact our support team at info@silkpharmacy.com or send us a message through our website so we can assist you promptly.
Thank you for your patience and for giving us the chance to make this right.
I finally received my order yesterday
I finally received my order yesterday. Customer service was helpful and competent. Thanks for the follow up
18 februari 2026
Review zonder uitnodiging
Antwoord van Silk Pharmacy
Thank you for your generous review. Your satisfaction and trust in our pharmacy mean a lot to us. We remain committed to providing the best care and service.
Very easy company to do business with
Very easy company to do business with. Product is always delivered promptly.
13 januari 2026
Antwoord van Silk Pharmacy
Thank you for the 5-star rating. We appreciate your trust in Silk Pharmacy and look forward to serving you again.
Antwoord van Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
My prescription was sent to my summer…
My prescription was sent to my summer address even after my telling your representative my winter address is where I wanted it to be sent. I still received it in a somewhat timely manner as my mail gets forwarded.
12 december 2025
My first experience with Silk
My first experience with Silk and it went perfectly. Very fast service.
6 december 2025
Antwoord van Silk Pharmacy
We’re truly grateful for your wonderful review. Thank you for choosing Silk Pharmacy and for trusting us with your healthcare needs.
gREAT SERVICE ON REPEAT ORDER WITH PETER
14 november 2025
Antwoord van Silk Pharmacy
Thank you for your kind words and 5-star review. Your support inspires our team at Silk Pharmacy to continue delivering the best service to our customers.
Antwoord van Silk Pharmacy
Your 5-star rating means a lot to our team. Thank you for trusting Silk Pharmacy with your healthcare needs. We look forward to serving you again.
Antwoord van Silk Pharmacy
We truly appreciate your 5-star rating. Reviews like yours encourage our team at Silk Pharmacy to keep delivering reliable service every day
Antwoord van Silk Pharmacy
Thank you for your wonderful feedback. It’s always a pleasure serving our customers at Silk Pharmacy, and we appreciate your support.
Everything went great and my meds were…
Everything went great and my meds were on time. Thank you
17 oktober 2025
Antwoord van Silk Pharmacy
We sincerely appreciate your kind feedback and 5-star rating. It’s always our goal at Silk Pharmacy to provide dependable and caring service. Thank you for choosing us.
Everything was great except the price
Everything was great except the price. The price of the last order I got was very good, not so this time.
9 oktober 2025
2nd Order
Even with tariff and Custom issue my order was delivered on time. Customer representative was very helpful.
1 oktober 2025
Nice customer service
Received RX fairly quickly considering tariff issues and customs. Still a fair price.
29 september 2025
Non-receipt of order after 3 weeks.
In spite of new tariffs, Silk Pharmacy delivered my order in a reasonable time.
21 september 2025
Antwoord van Silk Pharmacy
Dear Jeffrey,
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
Asked to have my order cancelled…
Order was delayed due to custom backlog . Silk did communicate through the process ,but there also was confusion in the messaging
15 september 2025
Antwoord van Silk Pharmacy
We sincerely apologize for the delay in delivering your order. Due to the recent 50% tariff imposed by the U.S. government, all international shipments are currently held at U.S. Customs. This sudden change has caused unexpected clearance delays as logistics partners adjust to the new requirements.
Please rest assured that if your order does not reach you within the next 30 days, we will issue a full refund without any deductions.
We deeply regret the inconvenience caused and truly appreciate your patience and understanding during this unforeseen situation.
Warm regards,
The Team SilkPharmacy.
I don't have any complaints
I don't have any complaints. My order was processed and received in about 5 days.
8 augustus 2025
Antwoord van Silk Pharmacy
Thank you for taking the time to share your feedback. We’re glad to hear you were satisfied with our service and we look forward to serving you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.