Firstly, I only received my order today and yet you have sent out this request 20 hours ago. I just think that you should align your algorithms to be sent once a person has received the order and ha... Toon meer
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I’ll admit I was sceptical at first. We’ve all tried those cheap “scrunchie” exfoliators that were a fad — they worked for a bit but quickly became breeding grounds for bacteria and ended up doi... Toon meer
Placed an order and never received. Emailed them and they don't respond. I will be reporting this as fraud. Edit: 3/3/2026 - The response below is a lie. I have not been given a tracking number... Toon meer
Bedrijf heeft geantwoord
Love a good exfoliating cloth, until you try these you won’t know what soft skin feels like. I would highly recommend for face and body.
Bedrijfsgegevens
Geschreven door het bedrijf
Sima was founded in 2020. Since it's establishment, Sima has committed to selling excellent home products. Using cutting-edge research, we bring you quality products that transform the home into a soothing oasis.
Contactgegevens
144-42 Jewel Ave, 11367, Flushing, NY, Verenigde Staten
- +1 347-220-8677
- orders@simabrand.com
- simabrand.com
Heeft 76% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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I bought one for everyone in the family
I love my Sima towel so much that I bought one for everyone in the family. Now I have a face towel too
What makes my experience great its…
What makes my experience great its because my skin 1000 per cleaner than it as ever been i used all kinds of things but your product is top of the quality
Great product
Great product, skin feels clean, refreshed and silky
But I’m having a lot of problem with…itching
But I’m having a lot of problem with itching. I had it before I even started using the product so I know it’s not the product. Do you have anything I could use baby to help some of that itching that would be wonderful thank you.
It actually works
Loving 65
I will be 65 this year. I have tried so many products to give me the smoothness and softness your product does. I love your products. They definitely make a difference for my skin. It would be great if you brought out a line of products for our skin as it ages. Most companies offer products for specific age groups which is great but we need products that nourish our skin so we can combat the signs of aging.
I ordered 2 towels as gifts
I ordered 2 towels as gifts. My husband and I loved ours so much that we bought some as gifts.
Iove my Sima towel
Iove my Sima towel. This is now the only towel I will use when I bathe. My skin feels cleaner and smoother. I will continue ordering from your company. Your product's are awesome. Thank you.
Exfoliation towel
I have not yet received my last order but I cans say that I love the principle of the soft exfoliation towel.
This is the reason for my second order.
I recommend it to everyone, the skin is so soft.
Gants Onecompress 👍
Achat facile et livraison dans un délai raisonnable.
Je les adore.
Merci !
Wouldn't be without it
Wouldn't be without it. It makes my skin so soft!
False Money Back Guarantee
I purchased 3 towels and received a free face towel. I was disappointed when I used the towel as I found it too gentle and did not feel that it exfoliate any skin. I contacted Customer Service and after a week, received a response saying I could get $10 refund and keep the towels.
I responded to Customer Service (Salia) stating that I wanted a full refund and dud not want to keep the towels. Customer Service responded by offering a 50% refund and to keep the towels.
My response was that I wanted my full refund as stated by their money guarantee. Customer Service responded that I could return the "unused towels in their original packaging" and receive my refund based on their inspection. I was to inform them of the tracking number. No offer was made for refunds on the cost of mailing as stated on their website in the Q&A section.
Just be aware when purchasing that their offer to try the towel and if not satisfied, you'll get your money back. They do not make refunds on opened/used products.
Christmas gifts
I gave many of these as Christmas gifts they were all excited to use them and liked them very much.
Great
I have only used once as just received and love the way it makes my skin feel and look.
Great product
After I received my first order and I used the exfoliating towel in the shower I was hooked. I love that you can use it on your back without having to use another tool. The back scratcher side feels great and the exfoliating is wonderful.
I ordered 3 towels on December 3
I ordered 3 towels on December 3, as Christmas gifts. I promptly received a confirmation email with an order number and then received a second email with a tracking number. Looked like things were on track but then towels did not arrive and now order number and tracking number don’t work. I emailed the company twice with no response. Very disappointed with lack of customer service. .

Antwoord van simabrand.com
Body scrub is great. Skin is soft after use
Body scrub is great.
Face scrub is rougher than I thought it would be

Antwoord van simabrand.com
Everything was great
Everything was great. But at check out i didn't receive my 15% I think it was, discount. I notified u. Don't know if I ever got a small refund. But the product is great. My husband loves his and I gave one to each kids and grandkids
Extreme disappointment
I have emailed your company twice asking for the rest of my order. I ordered and paid for 12 items and received 3. No one has responded to my emails. I would now like to return the 3 items received and get my full refund for my purchased 12 items but no one has even advised how I can return the 3 received. I’m very disappointed.

Antwoord van simabrand.com
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