Simple Green Energy Ltd. Reviews 

196
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

Kam owner is non payer shit company done jobs for them they didnt paid be careful they are fraud....

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

The three tradesmen arrived at 11.30 am as arranged. All three worked very hard to complete the installation in the loft, two extract fans kitchen & bathroom and trickle vents were fitted to the upvc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

These guys were brilliant. Cant recommend them enough. They were all so polite and courteous. They always removed their shoes when entering the house and were really quick doing the work. They travel... Toon meer

Beoordeeld met 5 van de 5 sterren

Had fire back boiler removed and had combi boiler fitted. The gas engineers had a big job to do but complete it in one day, staying until 11.30pm, after asking us if that would be okay. We could not f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Aannemer voor isolatie
  2. HVAC-installateur

Geschreven door het bedrijf

Here at Simple Green Energy, we are extremely passionate about helping as many people as we can be aware that there is funding for various energy efficiency measures. We want to keep everybody’s gas bills as small as possible, so installing the most efficient measures goes a very long way in reducing those bills. We have been helping potential customers obtain a free, or discounted boiler since 2015! We have a network of underfloor installers, surveyors, and gas-safe engineers, that stretch from London to Birmingham. Get in touch to discuss how we can help you and your family secure free energy efficiency measures at your property, including boiler replacement, cavity wall insulation, loft insulation, and much more.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 42% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,7

Alle reviews

(196)

38 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Kam owner is non payer shit company…

Kam owner is non payer shit company done jobs for them they didnt paid be careful they are fraud....

4 april 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Thank you for the very detailed and eloquently presented review, Hassnain.

Unfortunately, repeatedly using words such as “shit” and “fraud” does not turn an allegation into a fact.

If you genuinely believe you are owed money, the professional approach is quite simple: provide the relevant invoice, evidence of the work completed, and the contractual basis upon which payment is allegedly outstanding. We will happily review any legitimate claim through the appropriate process.

Publicly throwing around accusations of “fraud” without substantiating them is rather different from pursuing a genuine payment dispute.

We operate a professional business and deal with legitimate disputes professionally. We would encourage you to consider doing the same.

If you have evidence supporting your allegations, please provide it. If you do not, we respectfully suggest you reconsider publishing statements presented as fact that you cannot substantiate.

We’ll leave readers to form their own view as to which approach appears more professional.

Beoordeeld met 1 van de 5 sterren

Avoid company

Avoid this company at all costs they don’t have no clue at what they doing all they are interested about is taking peoples money they don’t pay their stuff, they keep subbing their work out and then not paying a single penny, there Is no after care and as an installer I can tell you no one knows absolutely nothing about what they are selling absolute con

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I has lost faith in ever using this company again in the future...

This experience was on 22/05/2025 not 22/05/2026 (this system only allows reviews to go back 12 months). The loft insulation was completed in a timely manner and to a satisfactory standard but I noticed that after the installation team left my premises a bottle of my expensive aftershave that was halfway full up had gone missing from my bathroom. I raised this by telephone with a team leader at SGE and explained that due to the daily challenges that I face with OCD, I was entirely sure that I had not simply misplaced my item. The team leader that I spoke to was called Vishal, he was very polite and informed me that he had spoken to the team that visited my property and they all had assured him that nobody had accidently picked up my item upon completion of their work. The matter was closed with no goodwill gesture offered to me as unfortunately I had no proof. Due to this I now have cameras fitted in my flat but unfortunately I have lost all trust with ever dealing with this company ever again in the future. There is no option to post on here with ZERO stars hence why I clicked on one star. Thanks for reading.

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Done a great job

Done a great job , are very friendly with customer service have incredibly well communication, overall great experience would book again

12 juni 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Kalo,

Thank you so much for your wonderful review. We’re delighted to hear you had a great experience with Simple Green Energy and that our team provided friendly service and clear communication.

We really appreciate your kind words and would be happy to help you again in the future.

Kind regards,
The Simple Green Energy Team

Beoordeeld met 1 van de 5 sterren

Terrible company

Terrible company, very bad workmanship, and customer service is bad. They seem to find any old contractor to come to the job. In this case, it all went very wrong. I am chasing for the insurance details this company talks about in their contract, but I have yet to be provided with any update, as this fantasy ride continues

18 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. Their organisation is woeful, the quality of work poor, communication not good, integrity questionable.

Following the installation of a heatpump, our property was left in an appalling and unfished state. Their contractors ripped up floor coverings and floor boards with no regard to reinstating properly leaving us to finish off the job. Add to that shocking plumbing with pipes all over the place, not fixed properly with some joints leaking causing serious damage.

If they spent as much effort doing a good job as they do chasing payment, maybe a different story.

I would not recommend this company.

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

ASHP Installation

Vishal did the planning and designing of the system for installation, while explaining every question I had as I was very sceptical on the ASHP. The ASHP was installed by the team. Everything went ok, installation took a couple of day....But to adjust the setting on the heat pump, isnt turning on to supply heat to radiators, after several attempts of contacting the team, Im being refused proper help. I cant get in contact with Lalit, Vishal says he is sending an engineer but no one ever turns up. I am fortunate its been very hot but this needs to be sorted before it gets cold. I receive an email today they are saying they have tried to contact me but its a lie. Please stay away from this company. I will have to open a complaint against them.

20 april 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Satish,

Thank you for your kind words and for choosing Simple Green Energy. We’re pleased to hear you had a positive experience with Lalit, Vishal and the team.

Your feedback means a lot to us, and we’re glad we could support you with your ASHP installation.

Kind regards,
Simple Green Energy

Beoordeeld met 5 van de 5 sterren

Simple green energy insulated my loft &…

Simple green energy insulated my loft & fitted a new boiler. They were quick....clean & very efficient. I am most happy with the work they done for me.

24 februari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Suzanne,

Thank you so much for your feedback, it truly means a lot to us.

We’re so pleased to hear that you’re happy with your new boiler and loft insulation.

If you ever need any further support or have any questions in the future, we’re always here.

Warm regards,
Simple Green Energy Team

Beoordeeld met 5 van de 5 sterren

Back boiler removed and combi boiler fitted…

Had fire back boiler removed and had combi boiler fitted. The gas engineers had a big job to do but complete it in one day, staying until 11.30pm, after asking us if that would be okay. We could not fault them, they went above and beyond. Excellent job, would definitely recommend the company and the fitters.

18 februari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Adam,

Thank you so much for taking the time to leave such a fantastic review. It truly means a lot to us.

We’re really pleased to hear that you were happy with the installation and that the engineers looked after you throughout the day. We’ll make sure your kind words are passed on to the team, they’ll really appreciate the recognition.

If you ever need any support or have any questions in the future, we’re always here to help.

Kind regards,
Team
Simple Green Energy

Beoordeeld met 5 van de 5 sterren

Loft insulation

Great communication with the office and the insulation installers did a great job. We are already noticing the difference

8 februari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Majid,

Thank you so much for your kind feedback and for choosing Simple Green Energy Ltd for your loft insulation. We’re really pleased to hear you had a great experience with our team, and even better that you’re already noticing the difference!

If you ever need any further support or advice, we’re always here to help.

Kind regards,
Team,
Simple Green Energy Ltd

Beoordeeld met 5 van de 5 sterren

Great experience with this company

Great experience with this company, they arrived on time and fitted loft ins and a new boiler. Top job, l would recommend to anyone.

26 januari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Andrew,

Thank you for taking the time to leave us such a great review. We’re really pleased to hear you had a positive experience with Simple Green Energy Ltd and that our team arrived on time and completed both your loft insulation and new boiler installation to a high standard.

We truly appreciate your recommendation and support. If you need anything in the future, we’ll be happy to help.

Kind regards,
Simple Green Energy Ltd

Beoordeeld met 1 van de 5 sterren

Poor experience with this company

Poor experience with this company. They apparently applied for an Ec04 government grant for a new boiler and loft insulation. Despite fitting the criteria and the boiler being 25 years old apparently I didn't qualify but good news we can fit your loft insulation and extractors for FREE under the grant. An appointment was made to complete the work but with 3 day to go the company rang to say grant was less than they thought and could I make a small donation of £1000?!!!!!!. I of course cancelled.
I have since asked for a quote from a local installer and no surprise he quoted around £1000.
I definatly would not recommend.

12 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not trust this company

Do not trust this company, we were eligible for a grant for our insulation and they withdrew our funding last minute so that we could no longer get a grant from elsewhere but offered us 'discounted rate' to pay them instead. A massive con.

6 januari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Hi Isabel,

Thank you for taking the time to share your feedback, and we’re genuinely sorry for the frustration and disappointment this situation has caused.

We’d like to clarify that the change was not made by Simple Green Energy. Under the UK Government’s 2026 budget update, the ECO4 and GBIS funding schemes were officially withdrawn/scrapped, which resulted in many installers across the industry suddenly losing access to funding allocations. This was unexpected not only for customers, but also for many accredited ECO installers.

Unfortunately, once funding is removed at scheme level, we are unable to proceed under the grant route, and customers may no longer be able to transfer to another provider either, as the scheme funding is no longer available.

We completely understand how this may have appeared, and we assure you there was no intention to mislead. The discounted private option was offered only as an alternative for customers who still wished to proceed with the work.

If you would like, we are happy to review your case in detail and provide full clarification. Please contact us directly on 0121 707 8369 (Option 1).

Kind regards,
Simple Green Energy Team

Beoordeeld met 5 van de 5 sterren

Polite excellent service really nice…

Polite excellent service really nice guys very helpful cleaned up before they went answered all our questions

1 januari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Thank you so much for your lovely review Sheila!!!

We’re really pleased to hear you found our team polite, helpful, and professional. It’s always our priority to make sure everything is explained clearly, all questions are answered, and your home is left clean and tidy once the work is completed.

Thank you again for choosing Simple Green Energy, we truly appreciate your support.

Warm regards,
Simple Green Energy Team

Beoordeeld met 5 van de 5 sterren

Smaking my house cosy imple Green Energy have done work for…

Simple Green Energy have done work for me on my own house
Great work team all the men worked cleanly and efficiently also explained to me what was going on that's why I gave them 5 stars

12 januari 2026
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Thank you so much for your 5-star review, Ken!

We really appreciate your kind words and we’re glad you were happy with the team’s workmanship, professionalism, and communication throughout the process. Keeping everything clean, efficient, and well-explained is always a top priority for us.

Thank you again for choosing Simple Green Energy, we’re delighted to have helped make your home warmer and more comfortable.

Warm regards,
Simple Green Energy Team

Beoordeeld met 5 van de 5 sterren

Excellent Job

Extremely polite workers who turned up on time and completed the insulation with no fuss and cleaned up afterwards

2 december 2025
Review zonder uitnodiging
Logo Simple Green Energy Ltd.

Antwoord van Simple Green Energy Ltd.

Thank you for your wonderful 5-star review, Mr Raymond Hodgson!

We’re really pleased to hear our team arrived on time, completed the insulation smoothly, and left everything clean and tidy afterwards. Customer satisfaction is always our top priority.

Thank you again for choosing Simple Green Energy, we truly appreciate your support.

Warm regards,
Simple Green Energy Team

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