Simplero Reviews 227

Virkelig dårlig kundeservice. Har skrevet til dem to gange om hjælp med opsigelse af abonnement. Jeg har ikke fået noget svar eller hjælp til opsigelse af abonnement. Meget skuffende, at de overhovedet ikke vender tilbage, og utilfredsstillende ikke at få hjælp til at løse problemet.
Jeg vil være meget tilbageholdende med at tilmelde mig services, som bruger deres platform!

Love this software and the customer support is the best in the industry

Jeg fik anbefalet simplero, og besluttede mig for at prøve den gratis prøveperiode om det var noget for mig, og det tænker jeg faktisk at det er, og deres kundeservice er fantastisk til at række ud og spørge om man har brug for hjælp. Jeg ville dog gerne selv prøve i første omgang og se om jeg selv kunne finde ud af det. Jeg besluttede mig dog for, at vente med projektet p.g.a. og er sonlige årsager. Jeg havde betalt for et års abonnement på Simplero til nedsat pris, men annullerede abonnementet efter en måned eller to mener jeg. Jeg forventede at få en del af mine penge tilbage igen, men det gjorde jeg ikke. Jeg skrev til kundeservice og bad om at få en forklaring, men fik ikke svar tilbage. Jeg har selvfølgelig forståelse for at de ville kræve fuld pris, for den tid jeg havde været der, da jeg ikke blev året ud, men jeg havde forventet at få resten af pengene retur. Det er muligt at der er en god forklaring på hvorfor de ikke kan gøre det, men så kan de i det mindste giv en forklaring, og advarer folk på forhånd, at de ikke kan få pengene tilbage igen. Jeg mistede en stor del af min tillid til dem efter det, og det synes jeg er super ærgerligt, for de virkede virkelig troværdige omkring at ville yde god service for deres kunder. Jeg havde ellers haft planer om at starte hos dem igen når jeg er klar, men det har jeg ikke lyst til nu efter den oplevelse.

I give Simplero Support 5 stars because they have the nicest, fastest customer support team I've ever encountered. Justine has answered many of my questions and helped me troubleshoot and get to the bottom of various issues in the same day. That's right in ONE day. I'm never left hanging or waiting 3-4 days for someone to get back to me. It makes the whole Simplero experience so much better than other platforms I've used like Click Funnels, where not only was support very slow to get back to me, they weren't great a helping me troubleshoot the issues either. Thanks Justine and the entire Simplero Customer Support team!

Simplero runs my entire coaching business seamlessly. Every part of the platform works together beautifully, but what truly sets it apart is their exceptional online support. As the founder of a growing coaching company, I’ve felt supported every step of the way. If you’re serious about building a thriving online coaching business, Simplero isn’t just a tool — it’s a game changer.

At KETO Nordic, we’ve always received fantastic support from Simplero.
Their helpdesk is quick, friendly, and truly helpful — they often go the extra mile to look at the exact page we’re working on and guide us with clear, detailed answers.

Simplero combines everything we need in one platform — website, landing pages, newsletters, and email broadcasts — and they keep improving with smarter, easier solutions.

Warmly,
KETO Nordic

I love Simplero. I have always been so afraid of "the tecky sides of business" - but Simplero makes it easy for me - and when there is something I dont understand how to do (happens regularly), I send one of their team members a message and like magical clockwork they either fix it or will explain how- always positive, no matter how silly my question is. 🤩
Love from Ida A. Höglund

I love using Simplero. Coming from another platform I found it so easy to use and it is chock full of options that are included, like community, gamification, podcasting, and so many more. The tutorials are super easy to follow. The team is always available for questions and respond quickly and efficiently.

I've been using Simplero for 8 years now and always recommend it to clients. Not only are they super easy to work with they have the best customer support I've ever experienced. They're also always adding new features, I feel really well taken care of with them :)

This is the best company I have ever used for websites, landing pages, courses, and more. Their customer service availability is like no other company.

Izabella hos Simplero har givet mig support på dansk og det har været en kæmpe hjælp. Izabella er altid imødekommende uanset hvad jeg spørger om, og super, super god til at forklare selv komplicerede ting, så de er til at forstå.
Jeg vil gerne give Izabella (og dermed Simpleros supportservice) min varmeste anbefaling.

Simplero has the best people, and the best software. Scott and the rest help us out after minutes - and always super helpful!

I love Simplero because it is both complex and simple at the same time, you can build anything! And the support team is there for you both on weekly Zoom-meetings and personal help whenever you need. This time Silas made my day and helped me fix my automations in no time.

I’ve now been a customer for a couple of years, and I’m SO happy with Simplero. Whenever support is needed, they are always quick and very helpful. Thank you for that – and thanks to Scott for the recent help ;)

Justine took over a task for me that I thought I should be able to do pretty easily. Why did I go down the DIY path, when all I had to do was ask for help from the beginning? What a relief to turn the job over to her and know that it would be completed properly.

Next time, straight to Justine and her crew!

Super helpful and friendly and ethically run organisation. I enjoy working together every time and if I have a problem I know Simplero Staff will fix it for me. Izabella, who I have worked with has been cheerful and goes beyond her job to help me out. I need some help with email setups this time and was so glad I had all the support I needed.

Amazing support team, with a special thanks to Izabella who is an absolute champ.

I am using their support chat weekly and sometimes daily and they are always fast and very polite and helpfull in assisting. What I love the most is when they make specific videos describing my challenges so it is super easy to implement.

Thanks
Izzah

Have been using Simplero since 2013 - i can highly recommend the platform. If you want flexible powerful course delivery and sales / customer management features, a caring and supportive team that develops the product and helps you using it to the best - Simplero is the place to be.

Over the years Simplero has become increasing easier to use with a very logical setup - once you get to know it. What I love most about Simplero though, is access to their personal professional support. There are no chatbot-gates you have to get through to get support from an actual human. And the support team is super fast in answering your questions, so you don't have to wait for days. Simplero might not be the cheapest option on the market, but it is very professional and personal which makes it a great offer if you want to build and expand your business.

Justine W. was very helpful and specific in resolving my email deliverability issue. She made sure things were working correctly and it is now resolved.