Simply Group NE Ltd Reviews 

64
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Avoid. Was promised guidance ahead of the job to make sure the items I was ordering were correct but never got any, which led to issues with some being unsuitable and having to be returned. The... Toon meer

Beoordeeld met 5 van de 5 sterren

100% recommend from getting in touch initially for price ideas to actually having the work done Barty, Debbie, Stacey, John and the team have been a pleasure to deal with, communication was excelle... Toon meer

Beoordeeld met 5 van de 5 sterren

Very happy with the whole process from design to fitting. Every member of the company we came into contact with was friendly and professional and offered expert advice where needed. Very polite and ap... Toon meer

Beoordeeld met 5 van de 5 sterren

Over the moon with our new bathroom fitted by the team at Simply Group. From the first consultation with Barty to the installation by Erin and Josh, and Debbie who kept me updated throughout, it was... Toon meer

Bedrijfsgegevens

  1. Badkamerinstallateur
  2. Serre-leverancier en -installateur
  3. Bouwwinkel
  4. Keukenvernieuwer

Geschreven door het bedrijf

Simply Group offer a range of home improvement including the following: - Bathroom design & installation - Kitchen design & installation - Internal conservatory roof conversion - Internal & external conservatory roof conversion - Media wall and fire installation Our business is family run with decades of experience in the home improvement sector providing our team with great knowledge and skills to provide piece of mind for our customer. To back this up we have hundreds of customer reviews across our social media and business pages, Simply Group believe that recommendation and word of mouth is worth more to our customers than any other form of advertisement leaving our customers at great ease from the first contact with Simply Group. Simply Group offer free no obligation quotes on any of the above home improvements. From start to finish Simply Group project manage all renovations to make a smooth and easy process of our customers exciting home improvements. Simply Group is based in Newcastle and cover all areas in the North East. We pride ourselves on our customer service including any aftercare that may be required. Being a family run business allows the personal touch and our team contactable at all times. Simply Group NE Ltd has a proven track record of innovative designs, effective problem solving and attention to detail and our goal is to meet and exceed the expectations of every customer. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. Please do not forget to check our website, Facebook & Instagram page for more images of our work Call today for a free quotation and let Simply Group take control of your stress free home improvement


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

64 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,2

Alle reviews

(64)

20 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Returning customer

This is my 3rd install from the company. They go above and beyond to ensure you get the bathroom you want. Every installer who has worked on my property has been professional, courteous and had sound product knowledge. My recent install was carried out by Erin who went above and beyond answering my many questions. Thank you Erin it was a pleasure having you in my home.

18 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

New kitchen

The whole job of fitting the kitchen was completed to a very high standard from start to finish.
Would definitely recommend Barty and his team.
The whole team from the girls to the team fitting the kitchen 10/10

12 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Media wall

Had a media wall built back in May
The lads have done a brilliant job
Very happy from start to finish
Would recommend this company to anyone ⭐️⭐️⭐️⭐️⭐️

9 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply group..above and beyond

We had a new bathroom fitted, and what a great experience it was. Job was done in 5 days to a very high standard at a very good price. Extremely happy overall. There's a saying "you can please most of the people most of the time, but you can't please all the people all of the time."
Well, this doesn't stop simply group trying to please all of people all of the time..they really put the effort in.
Special mention to Erin from the fitting team, who really went above and beyond for us.
If I need future work, we won't hesitate to use again..

29 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Top quality job

Just had 5th bathroom done by Simply. As usual a top quality job. Office and fitters very easy to deal with and quick to respond.

24 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had Simply Group in to do a bathroom…

We had Simply Group in to do a bathroom and conservatory roof. From start to finish they were on the ball, Barty and his team were a pleasure to deal with, everything that was promised to be done, was done and a few extras as a favour. I would highly recommend them. I left the decision with Barty to fit the bathroom on their standard package and we were very happy with the transformation. Elaine Hudson

23 februari 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best family run business around by miles

Barty and his son done my bathroom and I have to say it’s absolutely gorgeous they did not disappoint. I got exactly what I wanted and more they were so professional from start to finish and there wasn’t one hiccup. They done that good a job I also got them to do my media wall(Barry’s brother Alan ) and again absolutely perfect. They are in the middle of transforming my old shed into a guitar studio and it’s looking amazing . I honestly could not recommend this family run business enough nothing is to much trouble thanks so much guys your all absolutely amazing

5 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Once again they did not disappoint

Once again they did not disappoint. After previously fitting us a new bathroom and toilet room we did not hesitate to have our kitchen/ family completed by them.
The work was done to a high standard and was fully kept up to date what was happening when. All rubbish was taken away and everything left clean and tidy.
Family and friends have also used Simply and had great experiences.

13 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic!!

Have had our bathroom and toilet room completed last week. Both rooms are unrecognisable. The standard of workmanship is very high and they worked in a clean and tidy manner. Bought my own accessories which they fitted for me. Danny was very professional and in these uncertain times I very at ease having him work in my house.
From coming out to give us a quote, ordering want we wanted and the work being complete was hassle free. Debbie kept us up to date with everything we needed to know.
I will be asking them to come out and give us a price for our kitchen. 5 star work and service. 😊😊

30 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fab company :)

......what can I say, We are Absolutely thrilled with our bathroom, Barty & Lads are just great, Clean, Tidy workers.....nothing to much trouble, WOULD HIGHLY RECOMMEND, thanks so much x

12 augustus 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Simply group awful

Simply group would not recommend as work not up to standard.Had a problem with a few snags they were rectified until a crack appeared in the bath they were keep saying it was a scratch until we got we got someone else to have a look .After that Barty came out and himself it was a crack Barty full of patter saying when the jobs were done he would come and the work that did not happen the work is iterrible been left with jobs not finished as I was accused shouting and using abusive language which I did not . Barty and Debbie customer service is terrible. PLEASE don't use Simply group

5 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We would like to thank the full team…

We would like to thank the full team for their professionalism this week.
They have completed, removal and installation of cloakroom and en-suite to an excellent standard and a quality you can only wish for.
Would not even know you had builders in as their housekeeping was as important as the installation.
So pleased they are now booked to return end of January to do main bathroom.
I would highly recommend their team to anyone looking to upgrade their bathrooms etc.
Thanks again.

29 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fitting of new bathroom

Well pleased with my new bathroom, thanks! Lovely bathroom, great advise, service & products as well as decent price. Great job, great team

16 september 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with the bathroom simply…

Very pleased with the bathroom simply group have installed. Installers Erin, Jack and Alex were friendly and hard working. Hit a few problems on the way but everything was sorted out to a good standard. Thank you for the hard work

10 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shower area works

Both lads did an excellent job. Both were nice and pleasant and they cleaned everything up. I would recommend them to anyone, my daughter had them couple years ago and she said the same

19 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply awful!

Simply awful!!
Two bathrooms fitted in March (not the original spec ordered). Leak from March which has been ‘fixed’ 3 times. Debbie was dreadful to deal with- clear lack of communication between staff as no one seems to know what’s going on!
Still waiting for all damages caused by them to be repaired. Currently living with a damp, mouldy dining room with a hole in the ceiling where they drained the water.
The workmen themselves were fine the customer service from Debbie and Barty - dreadful! Debbie no longer taking my calls.

1 augustus 2022
Review zonder uitnodiging
Logo Simply Group NE Ltd

Antwoord van Simply Group NE Ltd

Dear Lindsay, thank you for your feedback. I'm sorry that you've encountered issues in relation to your installation, this is obviously not our aim, however we do realise that with home improvements there are times when things can and do regrettably go wrong. We have had management visit you and discuss the issues, we have also contacted you and arranged a plan that is set in place and can confirm that as we speak the works are being rectified. We hope to move forward with this and as mentioned we are in the process of rectify anything outstanding. Thanks again

Beoordeeld met 4 van de 5 sterren

Delighted with my new bathroom…

Delighted with my new bathroom renovation. Craig and the team were excellent to deal with. Very professional and hard working. They were always prompt and left the work space tidy at the end of each day.
Debbie and Stacey were brilliant to deal with. They kept me updated throughout the process.
Simply group were a great company to deal with and I would certainly recommend them.

16 juni 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

New bathroom 5*

Just had my bathroom done by Simply Group NE. From start to finish they were brilliant. So easy to deal with. Fitters turned up every morning on time. They were polite and nothing was a problem for them. Very happy with my new bathroom. I will recommend Simply Group NE and will be using them for my en suite when I get that re done.

5 februari 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Simply brilliant

I have signed a contract with them to get a brand new bathroom installed - from the furniture, walls to installation of towel radiator that I never had.

The installers Craig and John were just amazing: very professional, tidy, always got in touch if something needed to be clarified (I had to work so trusted them with my home keyes), quickly solved couple of rosen issues without hesitation.

Overall - I am very happy with the end of result and service, and would deffinately recommend to anyone.

17 december 2021
Review zonder uitnodiging

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