Sittercity Reviews 

Dee was great! She responded quickly and helped me with all my concerns!

We used SitterCity to find a nanny/sitter for my three granddaughters. After several interviews we realized the hours we needed didn’t align with anyone’s schedule. I meant to cancel my membership but it slipped my mind until the day after I was billed for May. I contacted SitterCity and received a response in less than 24 hours from Jessica. She took care of my issue quickly - canceled my membership and even refunded that month.
If you need assistance Jessica is the person to ask for!!

I have worked as a sitter through Sitttercity. When I needed help to update a bio the website gave me the help I needed through a team member. Adrienne was solicitous of my request and gave me the help I needed. She was friendly and professional.

I was extremely happy with the service and dedication they have shown to go above and beyond with customer service

Angela W for the win! I had trouble getting access to the premium version of the site through my work benefits. I emailed the parent company Bright Horizons multiple times with no resolution. I tried the chat feature on sittercity directly and was able to get to Angela who activate the corporate benefit in under a minute. So thankful!

I've used this app a few times and I must say it comes in real handy, and the babysitters have been really good, so I totally recommend. Any concerns I've had had been handled professionally by Angela W, 5 stars!

Customer Service on SitterCity.com is really good. Keep up the good work.

I had a unique situation, because my husband asked me to sign up for SitterCity to start looking for baby sitters for our 17month old. I use my email and password, but his work details since the benefits are from his job. The system didn't allow that to give us the premium access. Luckily, Angela was able to assist very quickly to merge the account so the premium benefits would be applied. I really appreciated her sense of urgency, and great communication throughout the process!

Adrienne was super helpful!

Esha was a great help. Answered my exact question clearly and concisely.

Jessica was quick to respond to emails and had my issue resolved in a very timely fashion. I have confidence going forward that if I have additional needs with my account that Sittercity will be there for support.

Dee was helpful and so responsive to my request!

Jessica was very helpful in fixing my issues! Great customer service.

Great site that helped me find immediate care. Esha with Customer service was absolutely awesome as well.

Adrienne was fantastic at helping with the account issues I was having! Fast and effective and communicative.

Adrienne marched my military onesource code with my profile so I get free access now. She was great!

Esha provided excellent, quick tech help!

Great experience with the platform and awesome customer service. Would love to shout-out Esha, who was warm, prompt and courteous.

Great customer support, Esha was super helpful in updating a change in my account.

Adrienne was super helpful and responsive about my questions and fixed my issue quickly! 5/5!