Update: After we complained, the founder called us, recognized the issue, apologized, and offered a refund. We've just received our new bed, and it's perfect (although not Ottoman anymore). I'm ther... Toon meer
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Lees wat reviewers zeggen
I have purchased from Six The Residence a number of times for projects and have always found Daisy to be exceptionally helpful and responsive. The items are gorgeous and really good quality. I retur... Toon meer
Daisy and Francesca went above and beyond! Customer service taken to a whole new level which puts Six The Residence head and shoulders above the rest. They were both absolutely lovely - genuine, pro... Toon meer
Ordered a desk - The drawers that are part of the desk arrived with the wrong hole spacing so they cannot be assembled. I'm now either going to have to drill extra holes into an 800 GBP desk, or wai... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Six The Residence is a trend-led contemporary furniture brand inspired by some of the most well known architect's of the 20th Century. We have put our own modern design twist on these vintage pieces and have created some of our own furniture pieces to be the stand out piece in the room.
Contactgegevens
Unit 75 Percy Business Park , B69 2RE, Oldbury , Verenigd Koninkrijk
- 0121 392 7988
- info@sixtheresidence.co.uk
- sixtheresidence.co.uk
3,7
Gemiddeld
191 reviews
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Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I bought a £295 chair as a present and…
I bought a £295 chair as a present and the quality of the finish is shocking and the chair is definitely not fit for purpose! You would cut yourself on the excess glue that is used all over the chair. Very very disappointing.
11 december 2021
Very good service happy with my perches…
Very good service happy with my perches good costumer service .
6 december 2021
Antwoord van Six The Residence
Hi Ella,
Thank you for taking the time to leave us a 5* review. We’re a small team so it’s great to hear such good feedback.
Best
Anna
These guys were very responsive
These guys were very responsive. The chairs we bought are excellent and much better then others being offerd across the market. They even had delivery organised 24 hours earlier for me as we had no chairs.
5 december 2021
Antwoord van Six The Residence
Hi Daniel,
Thank you for such a lovely review. We hope you are enjoying your new chairs!
Best
Anna
Great product
Great product. Took a while to deliver but arrived in excellent condition.
3 december 2021
Antwoord van Six The Residence
Hi Anna,
Thank you for taking the time to leave a 5* review. Our products aren’t mass produced so sometimes the waiting times can be a little longer - something we are continually working on.
Thanks again
Anna
Best purchase!
I couldn’t be happier with the chair we bought from Six the Residence! It was so simple to put together and is worth every penny!
25 november 2021
Antwoord van Six The Residence
Hi Lizzie,
Thank you for the wonderful feedback. Really glad to hear you love your chair.
Love their products!
I have never been disappointed with a Six the residence product. They are all great quality and very reasonably priced for what they are. The team are lovely and very helpful. My house is full of their products!
18 november 2021
Antwoord van Six The Residence
Hi, thank you for taking the time to leave such a nice review and choosing to fill your house with our pieces! We look forward to seeing you back again soon. Anna
Antwoord van Six The Residence
Hi Mattia, Thank you for the excellent feedback. It’s great to hear you are enjoying your new chair.
The delivery service is poor
The delivery service is poor. They left the chairs downstairs for me to pick them up and bring them upstairs
23 oktober 2021
Antwoord van Six The Residence
Hi Diego,
Thank you for taking the time to provide feedback. We wanted to acknowledge your review. We’re working hard to keep everybody safe during the ongoing pandemic, so we are avoiding entering homes and therefore we are unable to offer room of choice delivery service with our in-house delivery team. We can do this through a third-party courier so will update our delivery information to make this option clearer to our customers. Thanks again for providing the feedback and we are sorry your experience wasn’t everything you hoped for.
Best
Anna
Love the chairs and side tables from…
Love the chairs and side tables from here. I often use in my property dressing projects and they always look so stylish! Quick delivery too.
7 oktober 2021
As described good delivery and good…
As described good delivery and good quality products would buy from again
3 oktober 2021
great products & service
3 oktober 2021
Beautiful products as always
Beautiful products as always! Yes delivery took a little longer than expected, but the products more than made up for this! If you want timeless pieces of furniture then look no further.
2 oktober 2021
Good communication, packaging and delivery
Good communication , delivery arrived within the 10 days as stated. Website is easy to use. Chairs arrived very well packaged and they are beautiful quality chairs.
Wouldn’t hesitate to use them again. Very happy.
2 oktober 2021
Absolutely appalling communication
Absolutely appalling communication. Company expects you to be in all day every day to accept the delivery with no time slot given. I contacted the company for clarification to be told it would arrive before 6PM and I would get a call an hour before from the driver... it got to 5PM and there was no call. Phone line also closes at 4PM so you have to be reliant on someone picking up your email to get any information (and the information in my experience was to just repeat it would be with me before 6PM). This was the second attempt at delivery with the same thing happening the first time. I do not recommend this company based on their shockingly poor reliability and communication.
27 september 2021
Review zonder uitnodiging
Quick efficient quaity
Quick efficient delivery and love the products so much - my friends are already ordering the same armchairs as we got because they are so comfy. Hope they bring out a foot stool to go with them as that’s only thing we are now missing
19 september 2021
Would recommend again & again!! Happy customer
I am so impressed with my furniture, it’s exactly how it looks on the website and matches exactly to the “look” I was going for.
I had no issues with the delivery, and overall - I had a very good experience. Would definitely use them again and recommend.
13 september 2021
Review zonder uitnodiging
Love my chair!
Love my chair!! The delivery was a bit longer than expected but worth the wait.
Thank you
11 september 2021
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