Only ordered a mug, was meant to be a birthday present. Been waiting more than 26 days now. Tried to email and contact them several times and had no response or news whatsoever. Quite laughable they p... Toon meer
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15/08/23 - well this is awkward, turns out my neighbour had it, and despite seeing them between when my package arrived and today, at no point did they mention they had my parcel. Therefore, I owe an... Toon meer
Bedrijf heeft geantwoord
A very unusual choice for a mug, a Blackburn Rovers away colours for a particular season. But it delighted me to be able to get two mugs with my favourite players, Tugay & Pedersen. Good, inventive p... Toon meer
Haven’t received the product still. Ordered 4 weeks ago and had no updates regarding dispatch or delivery without having to message the company myself. Was told it could take up to ten working days.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Buy football merchandise now. Get your favourite retro football shirts printed on mugs & some items you can use everyday
Contactgegevens
, Verenigd Koninkrijk
- sales@sixyardsout.com
- sixyardsout.com
3,2
Gemiddeld
68 reviews
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No item. No response. Non existent customer service
Only ordered a mug, was meant to be a birthday present. Been waiting more than 26 days now. Tried to email and contact them several times and had no response or news whatsoever. Quite laughable they put 'fast customer service' on the website. It's only fast in that they've disappeared off somewhere quick with my money...
30 september 2024
Review zonder uitnodiging
Haven’t received product or any…
15/08/23 - well this is awkward, turns out my neighbour had it, and despite seeing them between when my package arrived and today, at no point did they mention they had my parcel.
Therefore, I owe an apology to Six Yards Out, and retract my one star review, they did in fact send and deliver my parcel quite rapidly, and were quick to respond to my earlier review to try to resolve the matter. Therefore, 5 stars are due! 🙈
25 juli 2023
Review zonder uitnodiging
Antwoord van sixyardsout.com
Thnak you for taking the time to update this, no apologies are necessary. We are just glad you have received your order. Thank you again.
Haven’t received the product still
Haven’t received the product still. Ordered 4 weeks ago and had no updates regarding dispatch or delivery without having to message the company myself. Was told it could take up to ten working days. Waiting and still not received. They did say they would send another one out but have not received yet so will see.
13 mei 2023
Antwoord van sixyardsout.com
Hi, I am sorry about this, your replacements were sent out Thursday last week and should be with you soon.
Ceefax football mug
I ordered a vintage Ceefax football result mug for my brother's birthday. Somehow while ordering, I managed to delete the details of the match I wanted printed. I received an email from sixyards pointing this out so attached a screenshot in my reply of the match I wanted. The mug then arrived quicker than I expected and was really well packaged. An excellent product and great customer service. Thank you.
23 maart 2023
Beach Towel
Ordered a beach towel at the cost of £23 as a gift. Extremely poor quality. Very thin material and patchy printing. Not suitable to gift to anyone sadly.
18 maart 2023
Great little product!
The process of inputting the match info was a bit of a ballache but the product is spot on! And my Mrs was really pleased with it.
10 maart 2023
I ordered a mug and it didn’t arrive…
I ordered a mug and it didn’t arrive for over 10 days, probably lost by Royal Mail. I emailed the company who replied very quickly, apologised and sent another that arrived the next day.
14 maart 2023
Great service
Great service. Ordering was very easy via the website. I provided the main details and they found the rat and printed my mug accordingly. Would recommend and would use again.
21 december 2022
Ordered on the 7th December and still…
Ordered on the 7th December and still awaiting delivery, Royal Mail tracker states they’ve not received it yet
19 december 2022
Antwoord van sixyardsout.com
Hi Mark, thank you for your order. It was dispatched 2nd Class on the 12th December, Unfortunately, Some orders can take up to 10 working days with 2nd Class Royal Mail. But Royal Mail has also been on strike last week which could delay it a bit more Many thanks, Lee
Excellent service would order again.
25 augustus 2022
Order Broken
I have still not received my replacement after the first arrived cracked and scratched.
2 juli 2022
Antwoord van sixyardsout.com
Hi Elly, Please contact us we would be happy to sort out any issues with your order.
Excellent mugs
I purchased three mugs which celebrate historical Liverpool wins. I love the Ceefax design. Wonderful.
9 januari 2022
Fab for footy fans!
What a fantastic website for any football fan! I bought 2 mugs from here for Christmas presents. One was a standard design and one was personalised. Both are excellent quality and look really good. The personalised one is exactly how I wanted it, it’s perfect.
very impressed and I highly recommend this company.
31 december 2021
Delivery good and speedy
Delivery good and speedy. Mug graphic is a bit distorted, and not as good as I imagined. Mug quality ok.
31 december 2021
Antwoord van sixyardsout.com
Hi, We are sorry you are not satisfied. We have emailed you to see if the issue can be resolved.
Items received promptly and good…
Items received promptly and good quality too. Given as gifts and were very gratefully received, many thanks.
27 december 2021
Still haven’t received my order &…
Still haven’t received my order & customer service haven’t gotten back to me.
24 december 2021
Antwoord van sixyardsout.com
Hi Chris, We replied to you email on the 23rd December. I will resend the email now.
Not heard anything since I placed order…
Not heard anything since I placed order a week ago. Think I've been ripped off.
17 december 2021
Antwoord van sixyardsout.com
Hi Ian, I do apologise you feel like this. As stated on our site the dispatch dates are slightly longer than usual. Your order is ready and is due to be dispatched in the morning.
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