I was returning a shoe that had a fault (it had torn badly after 3rd wear) I had no box no receipt. No problem ! Staff gave me a refund after inspection - my opinion was valued and the member who deal... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The shoes arrived in a tattered box with one shoe's lace noticeably damaged. I had been informed by the shop assistant that due to there being no stock of my size in store that a pair would be s... Toon meer
Bedrijf heeft geantwoord
Great transaction from start to finish, good price, daughter loved her gazelles, would recommend Size, they were also quite good with delivery too.
Bedrijf heeft geantwoord
I ordered the shoes in-store which was easy and staff were there to help. I didn't like the trainers and returned them in-store which was also easy and straightforward. I'd definitely purchase from si... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over size? - Newcastle
Geschreven door het bedrijf
Shop New In Shop Mens Shop Womens Shop By Brand Shop Sale
About size?
Back in 2000, our goal was to provide niche footwear and brands to thriving subcultural spots in the UK – London, Manchester & Brighton.
Today, we’re global with more than 25 stores across the UK, Europe and over the Atlantic. It doesn’t just stop here though, size? is where art, music, sport and fashion collide, we curate the latest footwear collections from iconic brands like adidas, ASICS, HOKA, Salomon and many more.
As a brand, we constantly have a finger on the pulse of culture and curate the latest footwear collections, size? exclusives and sought-after collaborations while running projects and events all year round. On top of this, size? access is a free membership that allows you to unlock a number of benefits on our size? launches app, including equal chances of winning draws, early access to exclusive releases and events, birthday perks and much more.
Download size?launches Contact us via Customer CareContactgegevens
124 Grainger Street, NE1 5AF, Newcastle, Verenigd Koninkrijk
- 0191 814 7464
4,4
Uitstekend
20 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Iv bought 3 times now and great service…
Iv bought 3 times now and great service , speedy delivery too
18 mei 2026
Antwoord van size? - Newcastle
Hi,
Thank you for giving us a 5 star review.
We hope that each and every experience you have with us is as positive as this one.
Kind regards,
size? Customer Care Team
Great shopping experience
Great transaction from start to finish, good price, daughter loved her gazelles, would recommend Size, they were also quite good with delivery too.
5 mei 2026
Antwoord van size? - Newcastle
Thanks for the 5 stars, we appreciate your comments about your experience.
As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
size? Customer Care Team
So easy to order and quick delivery 😊
19 april 2026
Antwoord van size? - Newcastle
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
The shoes arrived in a tattered box…
The shoes arrived in a tattered box with one shoe's lace noticeably damaged.
I had been informed by the shop assistant that due to there being no stock of my size in store that a pair would be sent directly to my home.
I seems that the pair I had been sent were ex display models. Inside shoe price stickers and no wadding to preserve the toe box.
Unimpressed I contacted customer care to express my concerns and disappointment.
I was informed that a pair of new laces was not an option but I could travel back to my nearest city centre branch, pay for parking, return the shoes and recieve a full refund only to reorder the same shoes from the central warehouse again and play the game of SIZE chance all over again.
I thought that the price of a pair of laces would be a lot less than the cost of travel and time .
Not impressed with their service or attitude . Love the shoes though.
11 april 2026
Antwoord van size? - Newcastle
Hi Philip,
Thank you for taking the time to leave a review.
I am sorry to hear that there are issues with your order.
I can see that the issue has already been resolved by Customer Care. If you need further support, please call our customer care phone line at 0161 393 7063.
We hope that you continue to shop with us.
Regards,
Faiza,
Size? Online Review Team
Faulty shoe return…
I was returning a shoe that had a fault (it had torn badly after 3rd wear) I had no box no receipt. No problem ! Staff gave me a refund after inspection - my opinion was valued and the member who dealt with me was very knowledgeable. Brilliant service , brilliant staff .
21 april 2026
Review zonder uitnodiging
Antwoord van size? - Newcastle
Hello,
Many thanks for rating us so highly, we're glad to hear you found your experience valuable.
Thanks again for the 5 stars,
size? Customer Care Team
Love the collection and offers and size…
Love the collection and offers and size recommendation.
19 april 2026
Antwoord van size? - Newcastle
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Antwoord van size? - Newcastle
Hi,
Thanks for taking the time to give us a 5 star review.
We hope all your future experiences with us are just as good.
Thanks again,
size? Customer Care Team
Antwoord van size? - Newcastle
Hi,
Thank you for giving us 5 stars.
It's really helpful to see our colleagues get a mention, so thanks for that.
Kind regards,
size? Customer Care Team
Returned purchase experience
I ordered the shoes in-store which was easy and staff were there to help. I didn't like the trainers and returned them in-store which was also easy and straightforward. I'd definitely purchase from size again due to the lovely staff and knowing if I wasn't happy, returns are easy.
9 maart 2026
Antwoord van size? - Newcastle
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
size? Customer Care Team
The app has the incorrect opening times…
The app has the incorrect opening times on for the stores
17 maart 2026
Antwoord van size? - Newcastle
Hi Mark,
I hope this message finds you well. I am reaching out regarding your recent experience with us, and I wanted to personally apologise for any disappointment this may have caused.
Your feedback is incredibly valuable to us, and I would very much like the opportunity to resolve this matter for you. In order to assist you properly and ensure we address your concerns thoroughly, could you please complete our webform via the following link: https://www.size.co.uk/customer-service/contact/
Once we receive your details through the webform, we will promptly review your case and work towards a swift resolution. This will allow us to gather all the necessary information to provide you with the best possible outcome.
Kind regards,
Farhan,
size? Online Reviews Team.
Amazing customer service and so helpful
2 februari 2026
Antwoord van size? - Newcastle
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Excellent service in the Newcastle…
Excellent service in the Newcastle store today staff was very helpful Louise was great help thank. Will be back
31 januari 2026
Review zonder uitnodiging
Antwoord van size? - Newcastle
Hi,
Thanks for ticking 5 stars.
It's a real team effort to make sure everyone gets the right level of service, and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
size? Customer Care Team
Great service
Great service from the Newcastle managed to return a Christmas gift for my son and managed to order another one in the shop and also got £10 back as it was reduced
28 januari 2026
Antwoord van size? - Newcastle
Hello,
We're always trying to better the service that we offer, so it's great to see that you gave us top marks.
If there's anything else we can help with please do get in touch.
Thanks again for the review,
size? Customer Care Team
Antwoord van size? - Newcastle
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Excellent service from the Lads and…
Excellent service from the Lads and Lasses at the Newcastle store, thank you 👍
21 januari 2026
Antwoord van size? - Newcastle
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
Fantastic shop for loads of awesome…
Fantastic shop for loads of awesome clothing range excellent customer service.
20 december 2025
Antwoord van size? - Newcastle
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
Quick & efficient ' always great…
Quick & efficient ' always great products at a reasonable price.
28 december 2025
Antwoord van size? - Newcastle
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Fast delivery
A love ordering from here and you can use discount codes even on sale items and the delivery is really fast
15 december 2025
Antwoord van size? - Newcastle
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
size? Customer Care Team
Great comunication.quick delivery .very…
Great comunication.quick delivery .very happy .
23 december 2025
Antwoord van size? - Newcastle
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
size? Customer Care Team
Antwoord van size? - Newcastle
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence and hope you choose to shop with us again in the near future.
Kind regards,
size? Customer Care Team
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