SkailarHost Reviews 

186
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

had i really odd issue on the server. and the support work until it was fixed even tho it took a while . i appreciate the dedication towards making sure we all have a good experience.THANK YOU!!!

Beoordeeld met 5 van de 5 sterren

Fast and efficient help with my server when I needed it. This is the most affordable host for my game and it's been working great.

Beoordeeld met 5 van de 5 sterren

I had an issue when adding a custom mod pack and so I contacted the support team and barely a minute went by i was able to get help and it took a bit but they were able to help fix the issue I had, ve... Toon meer

Beoordeeld met 5 van de 5 sterren

You want to host your server online, and searching for a provider? Look no further! Quick, prompt, and awesome support, whenever requested, even in odd times! Perfect for hosting servers... Toon meer

Bedrijfsgegevens

  1. Internetprovider

Geschreven door het bedrijf

SkailarHost is a trusted and cutting-edge game server hosting provider committed to delivering high-performance servers at competitive prices. Powered by an ultra-fast 10Gbps network, we ensure low latency, maximum stability, and seamless gameplay for popular multiplayer games like Minecraft, FiveM, ARK, and many more. Our robust infrastructure is optimized for fast response times, consistent uptime, and easy scalability to meet the growing needs of players and communities. We offer flexible hosting solutions tailored for individual gamers, small communities, and large-scale servers alike. With an intuitive control panel, managing your server becomes simple and efficient — from automatic backups to custom mod installations and configuration adjustments. At SkailarHost, customer satisfaction is our top priority. Our expert support team is available 24/7 to quickly resolve any issues and provide assistance whenever needed. We pride ourselves on transparency, security, and continuous innovation, allowing us to maintain a high-quality and reliable hosting service.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

186 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(186)

154 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The hosting is amazing

The hosting is amazing! At first it can be a little confusing to figure it out, but once you do everything is so easy to set up! And the price is AMAZING, and the support when i needed help was straight forward and helped me very quickly i will definitely keep using this!

22 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Charged for second month without my consent – no refund, no cancellation option, support blocked me

I paid for my first month of hosting and used the server normally.
On May 11–12, SkailarHost charged my card again for a second month. I did not authorise or request this charge for the second month.
I could not find any option to disable auto-renewal in their control panel. The billing section was not visible to me.
On the same day (May 11–12), I contacted their support and asked for a full refund and cancellation. I did not use the server during this new billing period. Server logs show no activity.
Their response:
Refused to refund, claiming the service was "provided in full" because the server was allocated to me
Stopped responding to my messages
Then blocked me from contacting support
However: My server remains active and accessible in their control panel They blocked me but left the service running.
Why this matters:
Their own Terms of Service state that disputes are governed by Italian law, which gives consumers 14 days to withdraw from a distance contract. I notified them on day 1 – within the 14-day period.
What I would suggest to improve:
Make the auto-renewal cancellation option clearly visible in the control panel
Allow customers to request a refund within a reasonable period (e.g., 7–14 days) for unused time
Do not block customers who have unresolved refund requests
My advice to others: Be very careful with auto-renewal on SkailarHost. Make sure you can actually find the cancellation option – I could not. Do not expect a refund, even if you contact them on the same day you are charged.
I have now filed a chargeback with my bank.

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Panel Login Problems

When accessing the panel it goes into the login screen where even though the password and email are right it keeps saying "No account matching those credentials could be found".

1 mei 2026
Review zonder uitnodiging
Logo SkailarHost

Antwoord van SkailarHost

Hi there,

Thank you for your feedback — we're sorry to hear you had trouble accessing the game panel.

To clarify: the game panel uses a separate set of credentials from your client area account. This is intentional — keeping them independent adds an extra layer of security to your services. The login details for the panel are sent to you via email upon service activation.

If you no longer have access to that email or missed it, you can easily reset your panel password directly from the panel login page using the "Forgot password" option.

If you still need assistance, our support team is happy to help — please open a ticket and we'll get you sorted right away.

Best regards,
SkailarHost Support Team

Beoordeeld met 1 van de 5 sterren

It's so laggy

16 maart 2026
Review zonder uitnodiging
Logo SkailarHost

Antwoord van SkailarHost

Hi XVEDO, thank you for taking the time to leave a review. We're sorry to hear you've been experiencing lag as that's never the experience we want for our customers.

We'd love to investigate this further for you. Performance issues can often be caused by factors specific to your server configuration, and our support team is ready to help identify and resolve the root cause as quickly as possible.

Please open a support ticket or reach out to us directly so we can look into this for you. We're committed to making sure every customer has a smooth and reliable experience.

— The SkailarHost Team

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