When it comes to Customer Service this company is like a breath of fresh air. Item sent promptly, kept updated and when I needed to contact them received a very polite reply almost immediately. I n... Toon meer
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After receiving my skates and they were uncomfortable I opted for a different brand. The customer service and advice was amazing. I returned the skates which was an easy process and swapped them out... Toon meer
POOR CUSTOMER SERVICE FROM VERY COMPLACENT , MEMBER OF STAFF @ sister company the who group. heads up boys there's a recession looming & £300 customers will go elsewhere with your attitude Ebay's... Toon meer
Delivery arrived 2 days early, bought 2 completes, was pleasantly surprised they were already put together properly and came with a multi tool to tweak. Really well packaged and in perfect condition.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Skatewarehouse is the home of on line skateboard and skates shopping. With 12 years experience under our belt we were amongst the first on line skate company to go live. We stock first class goods, have a dedicated and knowledgeable customer service team and will ship your orders as soon as we possible can, all of this combined with the best prices online, what more do you need!
Contactgegevens
Brightley Mill, EX20 1RR, Okehampton, Verenigd Koninkrijk
- 01837 55778
- info@skatewarehouse.co.uk
- skatewarehouse.co.uk
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VERY COMPLACENT STAFF
POOR CUSTOMER SERVICE FROM VERY COMPLACENT , MEMBER OF STAFF @ sister company the who group. heads up boys there's a recession looming & £300 customers will go elsewhere with your attitude
Ebay's rules say's that NEW = brand new in the box with no damage
Skatewarehouse says that NEW= ex-display , chips & scores to graphics , grip tape loose /creased & bubbled
I ordered my first skateboard from this…
I ordered my first skateboard from this company and then noted that the board was cheaper elsewhere - I thought great the company have a price comparison - I notified them of this and they refused any sort of refund even though I was well within my rights to cancel the order - which i couldn't do via their website so I emailed them in hope they could do something about it before sending the order - they were nothing but awkward and actually rude through email. Instead of refunding the difference which was £5 either via a refund or a voucher, I will now have to return the items to get a full refund to then order the board cheaper elsewhere - terrible customer service, ruined the excitement of starting to skate, I will be going to my local skate shop Rollersnakes to get the board a company that values customers and returning trade - AVOID!!!!!!
Great service
Great service, got my stuff the day after I ordered.
Fantastic Everything!
I bought the Karma Kizla White Pro Deck along with some Spitfire bearings and a skate tool. I only had to wait 2 days for the delivery and all the products are fantastic. I was slightly off-putted by the fact that the Karma Kizla boards did not have any reviews from customers, however, their stocks were rapidly decreasing so I thought I'd give the board a go. To any of you with the same doubt please please please purchase the board before its too late. Magnificent deck. Very impressed - thank you Skate Warehouse.
Always fantastic
Superb service through website and eBay …
Superb service through website and eBay shop! Great prices and amazingly fast postage. Could not recommend enough!
Without doubt, the best skateshop in the UK!
Without doubt, the best skateshop in the UK!!! Really helpful guys, I wasnt sure what skateboard to buy for my little boy so i called them up. They were really friendly and know what they are talking about! They sorted me out with the right skateboard and helmet, my boy loves it!
I only buy skateboard stuff from them now, i'm a customer for life!
Brilliant!
Ordered from Skatewarehouse a couple of weeks back and all I can say is brilliant! Had no problems ordering get what I wanted and was at a great price too! Delivery was very quick and the customer support via email was great! I was also able to track my order and it arrived exactly when it was meant to! Will definitely be using Skatewarehouse again!
Smooth ordering form/delivering to Sweden
Smooth ordering form/delivering to Sweden. I ordered a product that was out of stock but still listed in the web shop. Got an e-mail telling this and a recommendation on a similar product or a refund of the money paid via Pay Pal.
Santa Cruz Sidewalk Land Shark Tye Dye
Great price, fantastic service and product. Daughter loves her new skateboard and dear old dad had to have a go! The board is quality, like all Santa Cruz produces. Highly recommended site and board.
Really easy and cool to deal with
Decks arrived quickly with no fuss, pleased all round
Couldn't have been better!!
I would recommend this company to anyone, excellent service.
Great Value goods and fantastic customer service
I bought my son quad skates for his birthday. After looking at several sites I found the best price (£10 cheaper) on skate warehouse. The boots arrived within 2 working days and were put away for my son's birthday. Unfortunately after using them only a couple of times one of the lace hooks came out. This was a manufacturing fault and skate warehouse acknowledged my email with a personal reply within only a few hours. A replacement inner sleeve for the boot was sourced, posted and received in 2 days. Can't praise this company highly enough and will be recommending to my friends. Thanks
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