Skillsology Reviews 

201
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 5 van de 5 sterren

My payment method expired and I didn't realize it till sometime later. When trying to update it I was making no headway. I contacted support and soon received an email from James with how to proceed... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thank you Skillogic - for all the information and it made very easy to choose a right path .

Beoordeeld met 2 van de 5 sterren

Why are the courses time-limited? I made a start on the first of a bundle of courses purchased through a third party site offer, but had little time to devote to it. When I was able to get back to it,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really good and amazing. It is the platform to learn skills and update your skills. Learning is straightforward and if you're unsure of anything there is the visual aspect and the video aspect to he... Toon meer

Bedrijfsgegevens

  1. Onderwijsinstelling
  2. Coachingcentrum

Informatie afkomstig van verschillende externe bronnen

Skillsology offers high quality, online courses across a variety of disciplines. Our courses are written by subject matter experts and are aimed at helping you achieve your professional or person goals.


Contactgegevens

4,5

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TrustScore 4.5 uit 5

201 reviews

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4,5

Alle reviews

(201)

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Beoordeeld met 1 van de 5 sterren

I don’t know if I ever signed up for…

I don’t know if I ever signed up for this site? They are charging me $12.75 per month for what? I can’t even log in to anything

23 maart 2022
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi there,

I'm very sorry that you seem to be having issues with your subscription. Please email our support team -

support@excelwithbusiness.com

And provide some details, and I'm sure we can help you out with this.
Apologies for any inconvenience,

Kind regards,
Excelwithbusiness

Beoordeeld met 1 van de 5 sterren

Bought a lifetime of Microsoft Office Courses- they have locked me out!

I paid for a lifetime of Microsoft courses- $49.00. Great price I might add! But worthless at this point! At the time of payment I did see that the courses were immediately put into my account. I logged out and when I logged back in it kept saying that my email and password don't match. I have changed the password numerous times and It keeps saying my email and password don't match. So as of 04-11-2021, when I purchased the special, I have not been able to get into my account. Today is Sunday 04-18-2021. I have emailed them twice and called (which they never answer their phone) so I left a nice long message expressing my dissatisfaction with their Customer Service and no return email(s) from them addressing my concerns. Also they have taken my payment out of the bank and added "Recurring" which really ticks me off!!! I will stop payment thru the bank! So sad, they obviously are trying to scam people out of their money! Are they out of business- I believe they are! Will never reccomend this company to anyone! Bye, Bye!!

18 april 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I signed up and paid for a MiniMBA…

I signed up and paid for a MiniMBA course on December 31, 2020 and was charged for it on my credit card. It never showed up as a course on my account. I emailed Support@Skillsology through the website and received a reply asking for my order number. I tried to reply but the email bounced back as undeliverable, address not found. Tried multiple times entering email manually and replying, using Gmail and Outlook on my laptop, on my phone (android) on data and wifi and got the undeliverable message each time. My wife also tried the email on her Iphone. I also tried the sales email, and called the US nIPhone.

I followed up using the website contact link, but providing all the information the first reply asked for but the reply asks the same questions.

So, in conclusion Skillsology email addresses do not work so support does not work.

9 januari 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is not lifetime access!!!!

This is not lifetime access!!!!! I paid and never used for a year (My fault) When I came to use after seeing they have take payment year on year....I am informed that its not the full bundle I originally signed up for, its only Excel.......When questioned I discover that only one part of my bundle is available as the rest is not compatable with MAC!!!!!! Ironically, Skillsology are still sending me "Lifetime" bundle offers for Microsoft bundles education, yet not upholding what I ordered!!!! I followed the recent offer and there is no clear warning about MAC users...I have complained about this and was told they were sorry they could do nothing, but will feedback to ensure this does not happen to anyone else!!!!! Why would they do that, this is how they make their money!!!!!

8 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Superior Customer Service

My payment method expired and I didn't realize it till sometime later. When trying to update it I was making no headway. I contacted support and soon received an email from James with how to proceed. I ran into additional problems with my login, which I let James know of and again he came through with the solution. At every juncture he was supportive and polite with an answer to my problem every time. Hopefully if I have any future problems James will be there to assist me.

21 november 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi Blair,

Thank you for your five-star review!

I'm pleased that I was able to fulfill your Support requests.

Our support team are on standby should you have any further questions about our website, access, your account, or the courses.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

Customer Service

Customer Service was great and fast

20 november 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hello Chris,

Thanks for your five-star review!

Happy to hear that you were satisfied with the Customer Service team.

Please let us know if you require any assistance in the future, or if you have any questions or queries.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Excellent customer service. Lost my password some times ago and was not able to reset it from RESET PASSWORD FORM as all emails would be rejected due to my company firewall settings. Happily for me, James from the customer service solved this issue just in few minutes, so again have access to my courses.

10 november 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi Rem,

Thank you for your five-star review!

I'm glad that I could help with resetting your password.

Feel free to contact us anytime if you require further assistance, or if you simply have any questions or queries.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

Great customer service

I found the course to be easy to use and access, and when I needed some help with my subscription, the reply was prompt and my issue was quickly sorted out.

Thanks

4 november 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hello Ruth,

Thanks for your five-star review!

We're happy to hear your thoughts about the course and that your Support Request was rapidly resolved.

Kind regards,

James M

Beoordeeld met 4 van de 5 sterren

Great service and products!

Great service and products! The only reason I gave them 4 stars is I purchased the lifetime access and wish they would give you access to some of the new products released after the time you purchase lifetime access as well because updates and changes occur within products such as Microsoft Excel, etc.

1 oktober 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi Teressa,

Thank you for your four-star review!

You are actually entitled to new courses when they come out if you have an All-Course Access Membership.

However, it is a manual process to add access to newly released courses on accounts, rather than automatic.

Simply click on the "Support" tab at the top of your Dashboard, and fill out a Support request for any new courses you might be interested in.

You can also send any questions or queries our way using the same Support process.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

I had a question ,and they got back to…

I had a question ,and they got back to me right away
I like the learning process.

20 september 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hello Harry,

Thanks for your five-star review!

I'm glad we could respond to your query in a timely manner and that you enjoyed the learning process.

Please let us know if you have any other questions or queries.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

Quick response and Great service

I had a problem redeeming a voucher that I bought from another eCommerce site couple of years ago. When I contacted them about that order, they said they can't help and that I should contact Skillsology support directly.

I was going to give up at that time because my order/transaction was not with Skillsology but I decided to send an email anyway asking if they could assist. To my surprise, not only did they respond very quick but explained the reason for the voucher not working as it was valid for just one year. Upon further request, they extended that voucher for lifetime redemption and now I have full access to the course.

I call this a great customer service as they went above and beyond my expectation. Keep up the great work guys..!

26 augustus 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Good afternoon,

Thank you for your five-star review!

We really appreciate it, and are always happy to help.

Please let us know if we can be of further assistance.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

Excellent service!!!

2 mei 2020
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi William,

Thank you for your five star review!

We really appreciate it, and we hope to hear from you again for any future eLearning journeys.

Kind regards,

James M

Beoordeeld met 5 van de 5 sterren

My email detailing my problem/concern…

My email detailing my problem/concern was answered in a very timely manner (especially considering the whole pandemic impact currently) and EwB support solved the whole issue for me from their end, so that I did not have to do anything further. Great service and customer support!

22 april 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great support team!

Great topics, expertly curated and delivered. Great support team! Very prompt and responsive. Lifetime membership well worth it!

22 november 2019
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Why are the courses time-limited

Why are the courses time-limited? I made a start on the first of a bundle of courses purchased through a third party site offer, but had little time to devote to it. When I was able to get back to it, I've found the first course is still active, but the others are expired. The content itself was well-presented, but for busy people trying to study in spare time, the time limited access to courses from purchase date rather than commencement date is quite poor.

2 november 2019
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Good afternoon.

Thank you for rating us.

The bundle that you have purchased back on the 2016 are all 12 months access only. The same applies to the bundle of courses you got in 2017. They will only 12 moths access only, This was stated on the vouchers at the time of purchase,

We are more thane happy to extend your subscription for another two months extension on your account. Please contact support so they can proceed with extension your account free of charge.

Let me know if you have further questions.

Thank you.

Beoordeeld met 1 van de 5 sterren

I paid for a lifetime membership

I paid for a lifetime membership. I'm not dead and it ended. Scam stay away.

6 oktober 2019
Review zonder uitnodiging
Logo Skillsology

Antwoord van Skillsology

Hi Sean,

If you paid for a lifetime membership, then it absolutely should not have run out. There may just be a technical error somewhere - please get in touch with my colleague, Natalia, at support@skillsology.com.

We'll get to the bottom of this and make sure you get the access you paid for ASAP.

Best,

James Wann

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