Sleepeezee Beds Reviews 

1.483
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

We've had a Sleepeezee mattress for 29 years. So we knew that replacing it with another one would be a good decision, and it has proved to be. The delivery drivers were quick and helpful, even... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

King sized mattress suits me well and my partner who has back problems sleeps much better. Our only criticism is sizing … it’s slightly longer and slightly less wide than our king sized bed. Its depth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I must say the Hotel Supreme 1400 is the most comfortable bed I've had - no wonder the Ritz use them. I personally have it on a sprung base, which is how hotels have them. Sleepeezee stopped making sp... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel

Over Sleepeezee Beds

Geschreven door het bedrijf

  • Held a Royal Warrant from HRH The Prince of Wales since 1985 and supplies the Royal Residences
  • More than 100 years’ experience in handcrafting the perfect night's sleep
  • Every Sleepeezee product is handmade at our factory in Rochester, Kent, where more than 300 expert craftspeople build bespoke beds to our premium standards
  • Supporter of the QEST, MacMillan charities, British Heart Foundation and Ellenor Hospice
  • We have donated more than £100,000 to Macmillan Cancer support
  • You can find a Sleepeezee bed and mattress in one of our independent bed and furniture retail outlets, or in one of our national retailers

  • Contactgegevens

    3,9

    Goed

    TrustScore 4 uit 5

    1K reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

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    3,9

    Alle reviews

    (1.483)

    94 reviews in de afgelopen 12 maanden

    Een review schrijven
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    Beoordeeld met 1 van de 5 sterren

    Quite possibly one of the worst…

    Quite possibly one of the worst companies I have come across when it comes to refunds

    Still waiting for mine. It has been many weeks. Other companies refund almost instantaneously- not so sleepeezee

    The customer services people try to be helpful but this is an amateur operator and shoddy

    This review isn’t based on any use of their mattresses

    4 december 2025
    Review zonder uitnodiging
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We appreciate you bringing this to our attention. We are sorry to hear about the delay in your refund and the frustration it has caused. We're taking steps to look into this matter to improve our processes.

    Beoordeeld met 5 van de 5 sterren

    Dog Pillow Covers...

    My pug loves his new personalised pillow cover and the soft material it's manufactured in and sleeps on it at every given opportunity... Great!!!

    5 november 2025
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We're happy to hear that your pug loves their personalised pillow cover! Thank you for sharing this great feedback with us.

    Beoordeeld met 5 van de 5 sterren

    Efficient ordering and delivery or bed

    Efficient ordering and delivery of sleepeezee bed. Placed in bedroom by professional staff. They were quietly efficient and a credit to your company.

    4 november 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you found our ordering and delivery efficient. It's great to know our staff's professionalism was a credit to us. Thank you for your positive feedback!

    Beoordeeld met 5 van de 5 sterren

    I've tried out the Travelodge Dreamer…

    I've tried out the Travelodge Dreamer mattress at their hotels many times over the years. So, when we needed a new mattress it was the obvious choice!

    2 november 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you find our mattresses so comfortable! It's great to know that your past experiences made your choice easy.

    Beoordeeld met 5 van de 5 sterren

    Great service and delivery excellent

    Great service and delivery excellent! Mattress good
    too!

    29 september 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you had a great experience with our service and delivery! We appreciate your positive feedback on the mattress.

    Beoordeeld met 5 van de 5 sterren

    Always had a great night’s sleep with…

    Always had a great night’s sleep with Travelodge, and it’s a joy to now have the same mattress at home. Perfect 🤩

    24 oktober 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you have a great night's sleep with the Travelodge mattress. It's wonderful you now have the same mattress at home! Thanks for your feedback.

    Beoordeeld met 5 van de 5 sterren

    My sleep has been transformed

    I was waking every morning with headache so I bit the bullet and bought myself a sleepeezee travelodge mattress. I can't believe the difference. No more sickening morning headaches. The mattress is so comfortable. Wish I had done it sooner.

    24 september 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that the Sleepeezee Travelodge mattress has resolved your morning headaches and provided you with such comfort. We appreciate you sharing your positive experience!

    Beoordeeld met 5 van de 5 sterren

    Very comfortable

    Very comfortable. First noticed better sleep at Travel Lodge so purchased one. Much improved sleep and rested in the morning.

    21 oktober 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you find our product very comfortable! It's great to know that you are experiencing improved sleep and feel more rested each morning. Thanks for sharing.

    Beoordeeld met 5 van de 5 sterren

    Sleepeezee Travelodge Matress

    Enjoyed the Travelodge mattresses and decided to get one myself. Very comfortable.

    Delivery company that you used was really good. Allowed me to select date, messaged night before with approximate time and then when on the way. Fast efficient pick up of old matress and replacement with new one

    19 oktober 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you find our mattresses comfortable. It's great that you had a positive delivery experience with efficient communication and service. Thank you for your feedback.

    Beoordeeld met 5 van de 5 sterren

    Mattress

    The mattress is extremely comfortable. Delivered on time, good experience.

    18 oktober 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you find the mattress extremely comfortable! We appreciate your positive feedback regarding on-time delivery and your experience.

    Beoordeeld met 4 van de 5 sterren

    Delivery issue quickly sorted

    Bed base delivered with mixture of slider feet and wheels. One call to customer services and full set of wheels in the post and received the next day.

    18 september 2025
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We appreciate your feedback and are pleased our customer service team promptly resolved the issue with the bed base. Thank you for your review!

    Beoordeeld met 1 van de 5 sterren

    Appalling customer service

    Appalling customer service. Emails ignored for days, when they do reply they wash their hands of any problems or offer cursory refunds. Seems they have no control over what the factory produces, so if it’s incorrect, it’s the customer’s problem. Would not recommend.

    16 oktober 2025
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    Antwoord van Sleepeezee Beds

    We regret to hear about the poor customer service and issues with your order. We appreciate you bringing this to our attention. If you'd like to email us at media@sleepeezee.co.uk we'll ensure our team take a look at this for you. Thanks

    Beoordeeld met 2 van de 5 sterren

    Was great for the first 12months

    Was great for the first 12months but as soon as the padding wears down it's horribly uncomfortable and I wake up with back, side and neck pain. My cheaper mattress was miles better than this and I'm thinking of going back to it. They recommend you let it 'bed in' that's probably just to get you past the sleep trial.

    1 november 2025
    Review zonder uitnodiging
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    Hi we're sorry to hear you're not still enjoying your Sleepeezee mattress. We'd like to hear more, if you can email us at media@sleepeezee.co.uk we can get our customer service team to take a look. Thank you

    Beoordeeld met 5 van de 5 sterren

    Great company

    Best mattress ever! Travel lodge dreamer. Very good price, easy to order, secure payment. Kept updated on delivery

    29 september 2025
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    Antwoord van Sleepeezee Beds

    We're happy to hear that you consider our mattress the best! It's great to know the ordering process, payment security, and delivery updates met your expectations. Thanks!

    Beoordeeld met 1 van de 5 sterren

    The mattress is faulty

    The mattress is faulty. Have emailed multiple times but still issue not resolved

    28 september 2025
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    Thank you for your review and we're sorry to hear about the issues you're facing - please can you email your details to media@sleepeezee.co.uk and we'll ensure the customer service team reach out. Thank you

    Beoordeeld met 3 van de 5 sterren

    Dreamerbed mattress

    Having had a king size Dreamerbed for 10 years bed and absolutely loved it, we decided to upgrade to a superking.
    Headboard and base are beautiful.
    The mattress however, is nothing like our king size one.
    This new one is very firm, almost like sleeping on a park bench.
    After 5 nights, I spent £90 on the best mattress topper I could find.
    Much better now.

    29 augustus 2025
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    Thanks for your review, we're glad you're happy with your new headboard and base. A new mattress can sometimes feel a little different to what you have tried in a hotel, due to the potential age of the mattress in the hotel. We do recommend allowing time for your new mattress to 'bed in' as you adjust to a brand new mattress. Thanks again for your review!

    Beoordeeld met 5 van de 5 sterren

    Having recently stayed at a number of…

    Having recently stayed at a number of Travelodges , I was taken with the sleep quality from the mattress. Turned out that they are provided Sleepezee. When i was informed of the offer, I didnt hesitate to purchase and am not disappointed. Would absolutely recommend

    29 augustus 2025
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We're happy to hear that you enjoyed the sleep quality from our mattresses during your stays. We're glad that you purchased one and are not disappointed. Thank you for your recommendation!

    Beoordeeld met 5 van de 5 sterren

    Excellent from ordering to delivery.

    Very good delivery. Kept up to date throughout the process. Arrived on time. Shoes off without asking. Fast workers. Respected property and polite. Very impressed indeed. Mattress looks amazing. Would recommend.

    24 oktober 2025
    Review zonder uitnodiging
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We're happy to hear that you were very impressed with our delivery service! We appreciate your positive feedback regarding our team's efficiency, politeness, and respect for your property. We're glad your mattress looks amazing and that you would recommend us.

    Beoordeeld met 5 van de 5 sterren

    Superior Mattress

    Superior Mattress! Absolutely the BEST mattress we have ever had. Beautifully made. Extremely comfortable,supportive, firm mattress. Purchased from Dreams. We don’t feel each other moving around on the mattress at all, hence, we sleep much better!
    It’s comfy and supportive too. Highly recommend. Expensive yes, worth it - totally!!
    It must be better for our health too, sleep is like medicine!

    23 oktober 2025
    Review zonder uitnodiging
    Logo Sleepeezee Beds

    Antwoord van Sleepeezee Beds

    We're happy to hear that you consider our mattress the best you've ever had! It's great to know you find it beautifully made, comfortable, supportive, and firm. We appreciate you sharing how much better you sleep and that you highly recommend it. Thank you!

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